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Hi,
Our Top Load Speed Queen leaves cloths too wet after completing it’s cycle.
It doesn’t seem to matter which cycle we wash on. It started as an occasional problem but now much more persistent.
There is no visible water in the tub when this happens. The cloths do get spun and no problem can be perceived as to noise while wash cycle is happening.
The cloths are simply too wet after cycle and sometimes dripping wet. I just completed a load of towels that were not dripping but will definitely need a longer time in the dryer.

I will call in a professional but if you can give me your best thoughts on a part that may be a solution i am inclined to try that first.
thank You.
John

Model Number
AWN412SP111TW01
Serial Number
1209009737
What have you tried so far?

Have not tried anything so far other than seek an answer online that led me to you.

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Hello
There are a number of possibilities that will cause your issue.
1) A belt slipping keeping the tub from spinning at proper RMP
2) A weak motor keeping the tub from spinning at proper RMP
3) A binding in the upper or lower bearing causing slow spin.

See Page #22 for more diagnostics in the link below. Matt Ace technician

  • I would check the belt first to see if it is worn and needs replaced. Also, there is a pulley that keeps tension on the belt. Make sure the pulley is spinning freely.
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