Control buttons are completely unresponsive. Some work if pressed a certain way or with certain pressure but they mostly don't work..

Damon, my first thought would be to check the main control board behind that touch panel. Can you get to it? I couldn’t find a video specific to your model but will do a little more digging to help you get inside if necessary. The part # is WH12X10468, and it sounds like it may be your culprit. They do go bad and sometimes tend to wear out or don’t make a good connection anymore. If you can get in there to check it we can help from there.