Is this a power board issue? No LEDs work in the refrigerator or freezer and in the pantry. Also the pantry control interface doesn’t work. In the service mode the Fresh food and the freezer thermistor tests #1 and #2 will not show Pass or fail (01 or 02). The fresh food door switch test show that they are not working. ALL the harnesses are good and connected. The customer said this has been going on since Christmas.
Any help will be welcome.
Model Number
WRV986FDEM01
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- Guest asked 5 years ago
Hello
See the technician diagnostic manual links below. I will verify with other technicians in our group to get you a more detailed answer.
- AV Repair Help answered 5 years ago
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Yes, you should just be able to turn the breaker of for 10 mins and back on again. You do not need to remove the part. Juat make sure you have the new part in. Hopefully it is just glitched up and this works.
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Thanks Brian for the fast response. I tried to reset the control by unplugging it. Still the same. The freezer was iced up and the fan couldn’t turn. I deiced the freezer and left the unit off 30 minutes. Still no lights. Again if I unplug the pantry control I can test the fans and both freezer and refrig fans test ok. The freezer fan will not run in normal operation. It has not went to power failure now as before. The defrost test works ok. Still no lights or the pantry blue LED indicator. Im too tired and too far behind now to test the pantry harness. Could that or something else be the trouble?
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Brian, after I submitted this reply above the freezer fan started working but now the interface on the freezer door won’t let me program the temperatures . It just quickly flashes. With the freezer frosted as much as it was it sounds like a defrost problem. Both the heater and the DF sensor are good and come on in the defrost test. Which board controls the defrost? Is it the main board? Could it be the problem? None of the lights work with the pantry board in. When I remove it they do. and I can perform the service tests only with it removed. The unit has not returned to the PF situation since I defrosted it yesterday. The temps are good.
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The pantry UI flashing and the lights not working unless it is not plugged in sounds like a wiring issue or main control board. How was the frost pattern? Did it look like a full blown defrost issue or was the frost just at the top around the fan? Sounds like the defrost system is good. You could have a bad main control for the defrost issue, but make sure its a defrost issue. There may be a test in the diagnositcs to change the defrost to an 8 hr defrost. I would make this change.
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Praise be to Almighty God! After dissembling the pantry I found a broken wire and two others in bad condition. So it was the pantry harness. Thanks Brian and Matt.
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