The washer will try to shift to agitate but seems to get stuck.
It will not let me enter diagnostics so I can check the error code. What is the trick?
Is this the actuator or the motor?
Does this motor have a built in clutch or can it be charged? This is a Frigidaire

Model Number
What have you tried so far?

I removed the actuator and checked the clutch for free movement but how can I tell if it is the clutch or actuator?
What else would it be?

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Hi. I very well could be the actuator, but it could also be the gearcase/clutch or control. I was only able to find the tech sheet on this unit. This are a pain to get into diagnostics and run tests. Read and follow each step carefully. getting an error code and running test mode will be key to figuring out the issue.Try to unplug the unit for a few minutes and plug back in to reset, then try the diagnostics.

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