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I purchased your video about the door sensors and have checked both of them with multimeter and magnet and both are working correctly, but we still get the door alarm pretty much all the time. I have checked and cleaned all the gaskets and confirmed the fridge is level and I have reset fridge multiple times by disconnecting power for 3 minutes and it always comes back. Is it possibly the reed switch in the back wall of the refrigerator? How does the fridge know if the bottom 2 freezer doors are shut or not? Don’t see where they would put sensors for the bottom 2 freezer doors.

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wrqa59cnkz
What have you tried so far?

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Refrigerator Whirlpool
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Hello
See technical sheet link attached. Go to #2 to enter unit into the diagnostic mode. This will then give you the stored error codes. The error codes will in this sheet. On page #3 you can run tests on individual components. The Service manual attached will give you step by step instructions on how to replace the defective component. I have also included a parts breakdown link. Hope this helps.

Part
Parts breakdown
  • I’ve read through, though briefly, all of the PDF and do not see anything referencing the door alarm going off all the time even with all the doors closed. I pulled the 2 reed switches from the top of the fridge today and ohm’d them out with and without magnets and both are working correctly. It looks like maybe that’s not really possible to test as easy with the freezer doors?
  • I actually see the reed switches and magnets on the freezer doors now. Does the reed sensor just pop out where the the little raised plastic piece is?
  • When I open one door at a time and use a magnet I can get the light to go out for each of the 4 doors. But the red alarm for door open remains on the control panel. If I hold the unlock key til it unlocks to right before it unlocks, the red door alarm and symbol go away. So I do not think it is any of the door sensors themselves as the interior lights go off with magnet in front of them.
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