All Answers

Hello
I have seen this happen when the diaphragm on the inlet valve is not seated properly. It will then slowly let water fill and overflow the ice maker like you have described. You can shut off the ice maker and empty it , wait 24 hours to see if the valve has let any water pass through it while not energized to be sure. If you have water in it replace the inlet valve #241734301. Matt Ace technician

Hello
See the technician diagnostic guide link below. Matt Ace technician

Hello
Can you verify the model number # GST695SSJ0SS. It does not come up in our library. Thanks Matt Ace technician

Hello
See the manual link below and go to page #81. This is the power diverter on the PDT700 series . Matt Ace technician

Hello
I am assuming you have the proper voltage in at 240 volts coming int to the unit ? Also checked each voltage leg at 115 volts coming in. If that is normal , I would go to the link below and test the bake element by ohming out pins 1-8 at the membrane. You may have a defective keypad. See complete details on this process on page #23 in the link below. Matt Ace technician

Question
Oven. Would not bake. Replaced e.o.c. Now the oven will come on but the bake element only gets 110 to it so it will only get warm. If you put it into broil the broil element works. When I put it into bake no voltage come out of relay with the yellow wire coming out of it that goes down to the bake element. Checked wires from control to bake element they check out ok. Any help would sure be appreciated. Thanks

Hello
I am assuming you have the proper voltage in at 240 volts coming int to the unit ? Also checked each voltage leg at 115 volts coming in. If that is normal , I would go to the link below and test the bake element by ohming out pins 1-8 at the membrane. You may have a defective keypad. See complete details on this process on page #23 in the link below. Matt Ace technician

Hello
Can you provide the appliance make and double check your model number #Tt912sk1ss , the mode does not match to anything in our database .

Thanks Matt Ace technician

Hi. I did not find any videos on this. I did find the instructions for this and attached the link for you.

Hello

      See the technician sheet and the service bulletin on the refrigerator compartment too cold. The cause is Ice maker is not connected to water and the ice maker on/off switch is in the on position. Even though no water is supplied, the Ice maker continues to try to make ice which causes the Ice compartment temperature to remain at 15° F (-10° C). Over a long period of time combined with minimal entry into the refrigerator compartment, temperatures may gradually drop below the set temperature in the refrigerator compartment. If this is not your issue go to the technician diagnostics. Matt Ace technician 

Hello
If both motors are not working it sounds like a board issue. I would run the unit through diagnostics to verify with the link below.( Technical diagnostics mode and service information ) this will confirm if it is the board. Matt Ace technician

Hello
There is many steps to trouble shoot this ice maker with the user interface board. I would go to the technician diagnostic link below and start from the beginning of the ice maker diagnostics to pinpoint your issue.

Theory of operation, S x S product IDI
* After the freeze cycle time has elapsed (36 minutes for normal operation and 29 minutes for
Accelerate-Ice), the main control board will send 120 VAC to the ice maker.
* When the ice maker thermostat senses a temperature of 17° +/- 3°F, the thermostat closes.
• At this point the current now has a path through the thermostat to the motor. (The motor rotates
the drive gear. Inside the module there are copper contacts that ride on copper strips and are
driven by the drive gear. As the drive gear rotates, the contacts will make or break circuits to
control the ice maker operation).
* The motor will start rotation and the mold heater is turned on.
• The ejector fingers will stall on the ice cubes until the heater warms the mold to release the ice.
* The ejector fingers push the ice out of the mold.
• After the ice is ejected, the motor continues to rotate the drive gear.
• The water valve is then energized for 7.5 seconds
• As the water valve is energized, a signal is sent to the main board which turns on the water inlet
tube heater (This heater will stay on for 40 minutes).
• Every time a harvest occurs and the ice maker fills, the heater will come on again for 40 minutes.
When the ice bin is full, the heater will not be energized. This may cause the ice maker water fill
tube to freeze over a period of time.
• Once ice is used from the ice bucket and the level of the ice drops below the infrared beam, ice
harvesting will begin again.
• The ice will be removed from the mold and the ice maker fill tube heater will turn on when the
water fill valve is energized.

In my opinion that sounds like the dispenser control board needs replaced I don’t think you are getting power to the auger motor.

Hello
See the service manual and the service drawer bulletin. Go to page #41 in the service manual for the harness information. Since part number are changing on Samsung so frequently, call you local PDA with model and serial number on the harness. Matt Ace technician

If that is not moving you need to check and make sure the unit is filling up with enough water, it should be across the basin. If it is then either the motor is bad and not running to speed or the intake grill on the pump motor assembly is clogged with debris. You will have to slide the unit out and disconnect the motor assembly from the sump boot to check it.

This is a relatively easy part to replace. To remove the control panel for replacement, start by unplugging the microwave. Next, remove the screws coming in from above the vent panel that runs along the top of your microwave above the door and control panel. The vent panel will then pull off or slid to the left 1 inch and then pull off. Once the vent panel is removed, you’ll see a screw at the top of the control panel. Unscrew the top of the control panel and then the control panel will slide up and hinge forward and down. Now you can disconnect the ribbon cable between the control panel and display board and then unscrew the display board from the back of the control panel so you can replace the panel.

Hello
There are two service bulletins on this model. See all three below. Matt Ace technician

Hello
See the complete diagnostic guide and service bulletins for your model. Matt Ace technician

the touch pad will need to be replaced.This model has a 5 year part warranty on a lot of the components

Unfortunately F1 E2 isn’t a simple reset issue. It means that you have a damaged or corrupted memory on the main control board control board. You can try to flip the breaker off to the dishwasher or unplug the dishwasher for 5 minutes and see if it’ll reset, but if that doesn’t work the entire main control board inside your door needs to be replaced. The control board for your model is part number W10854228

To start, there are 3 door switches that must be triggered at the same time when opening or closing the door for safety reasons. Now if one of the switches doesn’t respond properly, the microwave is designed to blow the fuse and cut power to the unit. It sounds like when you were dealing with a door latch issue, you may have blown the fuse inside the microwave. The bigger problem is that the fuse is clipped into a small 3″ x 5″ control board called a “noise filter” in the back right corner of the microwave at the top. You can only access this fuse by uninstalling the entire microwave, unscrewing the outer shell, and pulling the outer shell straight back, up, and off.