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In reply to: F2 error message

the F2 error code is telling you that you have a touch pad issue and the the touch pad will need to be replaced .

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Hello
See complete diagnostic manual link below. Go to page #35 for unbalanced load conditions. Also make sure your legs are leveled properly and the unit has a solid stable base. Matt Ace technician

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Hello
See wiring diagram link below. Is the fuse blowing instantly when you put a new one in ? Or does it blow after you use the microwave a few times ? If it blows instantly, you have a dead short, that could be door switches, a switch wired wrong, transformer , high voltage capacitor that you can have tested at a local appliance parts store. ( Warning ) If you are dealing with the high voltage capacitors its very important to short out the capacitor and were insulated gloves. These capacitors hold a charge even when the microwave is unplugged. If the unit works a few times and then blows a fuse, its drawing high amprege and that could be caused by the magnetron or diode. Matt Ace technician

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Hello
We currently do not have any videos on this model. See link below for service manual on door lock page #38 . Matt Ace technician

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Hello
See service bulletin link below.

Intermittent Interior lights when doors are open.
Correction:
● Please check all wiring connection and door switches.
● IF the lights of the Refrigerator start working after rebooting the unit the
board will need to be changed Part number # W10830288

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the heater is built in the motor. So you will have ohm the heater out from the motor harness connection. The best way to check the control, is to remove it and take it out of the plastic case to see if you see or smell anything burnt

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The main control board will need to be replaced.Sometimes recalibrating it will work. If not then unfortunately the control will need replacing.

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Hello
See the technical service manual along with the Job Aid diagnostics links below. Matt Ace technician

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I have attached a video of a basket removal trick using a jack and a 2×4 board cut to length. It is on a Whirlpool washer, but the basket removal procedure is the same as what you are dealing with. When the basket will not come out this is the only method we know of to get enough leverage . Please be cautious

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So first, just unplug the refrigerator or flip the breaker off to the refrigerator for 5 minutes to see if the electronics will reset. If that doesn’t work and the unit is still cooling, you may have jut accidentally put it into Sabbath mode which isn’t something you can just exit. After 72 hours the refrigerator will exit on its own and the lights will turn back on and allow you to change settings and use the dispenser again.

Other than that, if the refrigerator isn’t running and everything is blank with no lights even after resetting power, your dispenser control board just shorted out which controls the entire unit so the dispenser board would need to be replaced.

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In reply to: ice maker not working

It sounds like you are going to need a new ice maker unfortunately

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In reply to: the panel goes black

Ok. With my experience on this model, the problem is in the touch pad. It will need replacing. Have you tried tripping the breaker off for 10minutes to reset it?

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Has it blown the breaker at all again? The breaker blowing is generally a sign of the magnetron shorting to ground, however the lack of fan and light would indicate a board issue. Do you feel comfortable removing the microwave from the wall to test internally? What were you cooking when it blew?

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Hello
It sounds like you have a part of the defrost system that is defective. I have provided a pats breakdown so you can see all of the components. I add a schematic wiring diagram also. Matt Ace technician

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In reply to: UE and LE codes

You may have a bad electronic control board and it may need to be replaced .

But first have you unplugged the unit for 5 minutes to try and reboot the electronic control board yet ?
If not let`s unplug or turn the circuit breaker off for 5 minutes or more ,then give it power and see if it does the same thing .
This unplugging for 5 minutes or more will hopefully reboot the electronic control boards memory.
Let me know what it does.

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In reply to: F9 E1 error code

When the Washing Machine is displaying E1 in the panel, it is indicating an error in the water supply. The appliance is not detecting that the unit is filling with water.

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In reply to: Clicking noise.

Hello
If your lights are dimming and the compressor is not starting it sounds like you have a restriction. If one of your lines are brazed shut or blocked you will get these exact symptoms. Did you replace the filter drier ? If so start there, replace the filter drier and see if you can blow through the old one to see if the restriction is there. If it is not in the drier move to the discharge line and cut out the brazed fitting. Then lastly the suction line, in most cases the suction line is too large for a restriction. Matt Ace technician

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In reply to: F9 E1 error code

F9 E1 is a pump drive system error or long drain. If that is the only code, and the pump is good, then the problem is in the main control.Will it spin in diagnostics?

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In reply to: Pump stays on

Try and unplug the unit to do a hard reset. If this does not work i would suggest replacing the main control board.

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In reply to: can i make it spin out

it does not have a spin only cycle sadly you will not be able to trick it into doing so. If you have a drain spin cycle you can try doing that but sadly that would be the only option.

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