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In reply to: Has E23 Error Code

Hello
See manual links and video below. E-23 message indicates that that the drain hose or possibly the draining of water is not carried out fast enough . Remove filter cover at bottom of dishwater inspect for blockage. Matt Ace technician

0 votes
In reply to: Heater will not heat

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: Dryer will not run when started

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: Fresh Food compartment getting too cold

Hello
See the service bulletin below, I believe this could be your issue. Please let me know. Matt Ace technician.
If the Ice maker is not connected to water and the ice maker on/off switch is in the on position. Even though no water is supplied, the Ice maker continues to try to make ice which causes the Ice compartment temperature to remain at 15° F (-10° C). Over a long period of time combined with minimal entry into the refrigerator compartment, temperatures may gradually drop below the set temperature in the refrigerator compartment. To correct this issue shut off the ice maker on/off switch or connect ice maker to a water supply.If the ice maker is not connected to water, the ice maker must be shut off. Failure to do so may cause food in the refrigerator compartment to freeze.Other possibilities. In certain conditions, air leakage from the ice maker compartment may cause foods in the refrigerator section to freeze.If this happens order Ice Bin Cover Assembly and Air Damper Seal Service Kit, Part # W10295078. Follow the instructions supplied with the kit to install.

0 votes
In reply to: LED lights do not appear on the display

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: Heater stays on when dryer is not running

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: Dryer will not power on

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: Door will not stay closed

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: Door will not stay closed

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: Door is unstable

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: Door Switch will not activate

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: Long dry time

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

0 votes
In reply to: TE Error Code, Too much heat, Dryer will not start, error code on display

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

DC32-00007A Fits the Following Appliance Models
DV306LEW DV306LEW/XAA DV306LGW DV306LGW/XAA DV316BEC DV316BEC/XAA DV316BEW DV316BEW/XAA DV316BGC DV316BGC/XAA DV316BGW DV316BGW/XAA DV316LES DV316LES/XAA DV316LEW DV316LEW/XAA DV3C6BEW DV3C6BEW/XAA DV3C6BGW DV3C6BGW/XAA 592-69227 592-69336 592-89612 DV40J3000EW/A2 DV40J3000EW/A2 DV40J3000GW/A2 DV42H5000EW/A3 DV42H5000GW/A3 DV45K6200EW/A3 DV45K7600EW/A3
DV48H7400EW/A2 DV48H7400EW/A2 DV48H7400GP/A2 DV48J7700EW/A2 DV48J7700EW/A2 DV48J7700GW/A2 DV48J7770EP/A2 DV48J7770EP/A2 DV48J7770EW/A2 DV48J7770GP/A2 DV48J7770GW/A2 DV50K7500EV/A3 DV50K7500GW/A3 DV50K8600EW/A3 DV50K8600GW/A3 DV52J8700EP/AC DV56H9000EP/AC DV56H9100EG/AC

0 votes
In reply to: Will not tumble, Slow spin on heavy loads

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

DC61-01215B Fits the Following Appliance Models
592-69227 592-69336 592-89612 DV40J3000EW/A2 DV40J3000EW/A2 DV40J3000GW/A2 DV42H5000EW/A3 DV42H5000GW/A3 DV45K6200EW/A3 DV45K7600EW/A3 DV48H7400EW/A2 DV48H7400EW/A2 DV48H7400GP/A2 DV48J7700EW/A2 DV48J7700EW/A2 DV48J7700GW/A2 DV48J7770EP/A2 DV48J7770EP/A2 DV48J7770EW/A2 DV48J7770GP/A2 DV48J7770GW/A2 DV50K7500EV/A3 DV50K7500GW/A3 DV50K8600EW/A3 DV50K8600GW/A3 DV52J8700EP/AC DV56H9000EP/AC DV56H9100EG/AC

0 votes
In reply to: Will not tumble, Squeaks, grinding sounds, Belt has no tension

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

DC93-00634A Fits the Following Appliance Models
592-69227 592-69336 592-89612 DV40J3000EW/A2 DV40J3000EW/A2 DV40J3000GW/A2 DV42H5000EW/A3 DV42H5000GW/A3 DV45K6200EW/A3 DV45K7600EW/A3 DV48H7400EW/A2 DV48H7400EW/A2 DV48H7400GP/A2 DV48J7700EW/A2 DV48J7700EW/A2 DV48J7700GW/A2 DV48J7770EP/A2 DV48J7770EP/A2 DV48J7770EW/A2 DV48J7770GP/A2 DV48J7770GW/A2 DV50K7500EV/A3 DV50K7500GW/A3 DV50K8600EW/A3 DV50K8600GW/A3 DV52J8700EP/AC DV56H9000EP/AC DV56H9100EG/AC

0 votes
In reply to: Heater receives no power

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

DC47-00018A Fits the Following Appliance Models
DV306LEW DV306LEW/XAA DV316BEC DV316BEC/XAA DV316BEW DV316BEW/XAA DV316LES DV316LES/XAA DV316LEW DV316LEW/XAA DV3C6BEW DV3C6BEW/XAA 592-69227 592-69336 592-89612 DV40J3000EW/A2 DV40J3000EW/A2 DV42H5000EW/A3 DV45K6200EW/A3 DV45K7600EW/A3 DV48H7400EW/A2 DV48H7400EW/A2 DV48J7700EW/A2 DV48J7700EW/A2 DV48J7770EP/A2 DV48J7770EP/A2 DV48J7770EW/A2 DV50K7500EV/A3 DV50K8600EW/A3 DV52J8700EP/AC
DV56H9000EP/AC DV56H9100EG/AC

0 votes
In reply to: Not spinning

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

6602-001655 Fits the Following Appliance Models
DV306LEW DV306LEW/XAA DV306LGW DV306LGW/XAA DV316BEC DV316BEC/XAA DV316BEW DV316BEW/XAA DV316BGC DV316BGC/XAA DV316BGW DV316BGW/XAA DV316LES DV316LES/XAA DV316LEW DV316LEW/XAA DV3C6BEW DV3C6BEW/XAA DV3C6BGW DV3C6BGW/XAA 592-69227 592-69336 592-89612 DV40J3000EW/A2 DV40J3000EW/A2 DV40J3000GW/A2 DV42H5000EW/A3 DV42H5000GW/A3 DV45K6200EW/A3 DV45K7600EW/A3
DV48H7400EW/A2 DV48H7400EW/A2 DV48H7400GP/A2 DV48J7700EW/A2 DV48J7700EW/A2 DV48J7700GW/A2 DV48J7770EP/A2 DV48J7770EP/A2 DV48J7770EW/A2 DV48J7770GP/A2 DV48J7770GW/A2 DV50K7500EV/A3 DV50K7500GW/A3 DV50K8600EW/A3 DV50K8600GW/A3 DV52J8700EP/AC

0 votes
In reply to: Will not heat, Long time to dry, Thermostat and Thermal Cutoff shut off too frequently

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

DC47-00018A Fits the Following Appliance Models
DV306LEW DV306LEW/XAA DV316BEC DV316BEC/XAA DV316BEW DV316BEW/XAA DV316LES DV316LES/XAA DV316LEW DV316LEW/XAA DV3C6BEW DV3C6BEW/XAA 592-69227 592-69336 592-89612 DV40J3000EW/A2 DV40J3000EW/A2 DV42H5000EW/A3 DV45K6200EW/A3 DV45K7600EW/A3 DV48H7400EW/A2 DV48H7400EW/A2 DV48J7700EW/A2 DV48J7700EW/A2 DV48J7770EP/A2 DV48J7770EP/A2 DV48J7770EW/A2 DV50K7500EV/A3 DV50K8600EW/A3 DV52J8700EP/AC
DV56H9000EP/AC DV56H9100EG/AC

0 votes
In reply to: The front display is flashing and will not let me program it.

Hello
I am assuming you installed the HV board # 67006389. If you are absolutely sure you are not able to program the unit through the display per the instructions given on page #3 below. The next step would be to unplug the unit for FIVE MINUTES and let the board reset. Try to program the board again per the instructions. If you are still unable to program it then replace the #67006294 BOARD, L.V . We replace the HV boards every day and have not had one issue with programming them. So if you cannot program it with the instructions , you have no other option except to replace the #67006294 BOARD.

0 votes
In reply to: The front display is flashing and will not let me program it.

Hello
Can you send me the part number of the HV board you installed.

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