All Answers

Replace the generator board(s) by replacing the induction tray(s), which contain the generator
board(s) and filter board. Replace both trays in the 36” cooktops, even if only one is not operating.
Only one tray is needed for the 30” cooktops.
If the tray is not available due to inventory, replace all individual generator boards. If replacing the
individual generator boards, check the 20 amp fuse on the filter boards for continuity and ensure
the fuse holder clips are tight.
The original part numbers have been superseded and contain updated generator boards.
Models affected:CHP9530SJ1SS PHP9030DJ1BB CHP9536SJ1SS PHP9036DJ1BB
CHP9530SJ2SS PHP9030DJ2BB CHP9536SJ2SS PHP9036DJ2BB
ZHU30RDJ1BB PHP9030SJ1SS ZHU36RDJ1BB PHP9036SJ1SS
ZHU30RDJ2BB PHP9030SJ2SS ZHU36RDJ2BB PHP9036SJ2SS
ZHU30RSJ1SS ZHU36RSJ1SS
ZHU30RSJ2SS ZHU36RSJ2SS
Filter board fuse – WB27X27316
Generator Board – WB27X27183 – Slide-in model PHS920 only
Generator Board – WB27X27182 – All other models
PHB920SF1SS PHS920SF1SS
PHB920SF2SS PHS920SF2SS
PCHB920SJ1SS
PCHB920SJ2SS
PHB920SJ1SS
PHB920SJ2SS
PHB920EJ1ES

Hi. Sounds like it may be in a diagnostic mode. I have seen resetting the unit work. Did you leave it unplugged for 5 mins? You could also try to exit and or enter the diagnostic mode to clear it. I have attached the service manual for you take a look at page 33 for diagnostic information.

An objectionable odor may come from the insulation in the broiler door during bake and broil
operation.
To correct, replace the broiler door liner and install a new sheet of insulation in between the liner
and the outer panel of the broiler door. See instructions on page 2.
JGBS60DEK1BB JGBS66DEK1BB JGBS10DEK1BB
JGBS60DEK1CC JGBS66DEK1WW JGBS10DEK1WW
JGBS60DEK1WW JGBS66EEK1ES
JGBS66REK1SS

Model GTW460AS ”J3” WW with serial numbers ZF-DG may require an upgrade to the personality ID
from “6” to “11”.
Verify the personality ID programmed is “11” by entering the service mode on the washer and
running test 2 (see page 2 for information on entering and exiting service mode).
If the personality ID is not “11”, go to test 17 to change the personality.
Press the start button to enter the test. Press start repeatedly until the proper personality is
obtained. Once obtained, press and hold the start button to set. The updated model personality
chart is below. GTW460AMJ0WW
GTW460ASJ0WW
GTW460ASJ2WW
GTW460ASJ3WW
GTW485ASJ0WS
GTW485ASJ1WS
Models affected:

Model GTW460AS ”J3” WW with serial numbers ZF-DG may require an upgrade to the personality ID
from “6” to “11”.
Verify the personality ID programmed is “11” by entering the service mode on the washer and
running test 2 (see page 2 for information on entering and exiting service mode).
If the personality ID is not “11”, go to test 17 to change the personality.
Press the start button to enter the test. Press start repeatedly until the proper personality is
obtained. Once obtained, press and hold the start button to set. The updated model personality
chart is below.

If the dryer is not heating after installation, the igniter may not be properly positioned in the burner
opening.GTD33GASK0WW
GTD33PASK0WW
GTX33GASK0WW
GTD42GASJ0WW
GTD42GASJ1WW
GTX42GASJ0WW
GTX42GASJ1WW
GTD45GASJ0WS
GTD45GASJ1WS
GTD65GBSJ0WS
GTD65GBSJ1WS
GTX65GBSJ0WS
GTX65GBSJ1WS

Hi. Are you not able to physically close the lid? If not you may have bad hinges or something preventing the lid from closing. Or, is the lid not locking? If so, then you could have a faulty lid lock or control. Check to see what error codes you have stored. I have attached the service manual for you as well as bulletins for the lid closing too quickly and the lid screws.

Water leak from the thermistor where it mounts to the water valve caused by the O-ring seal not
seated correctly. GTW460AMJ0WW RF – AG (Aug 2015 – Jan 2016)
GTW460ASJ0WW
GTW460ASJ2WW
GTW460ASJ3WW
GTW485ASJ0WS
GTW485ASJ1WS
GTW490ACJ0WS
GTW490ACJ0WW
GTW490ACJ1WS
GTW490ACJ1WW
GTW680BSJ0WS
GTW680BSJ1WS

Models affected:GTW810SSJ0WS
GTW810SPJ0MC
GTW860SSJ0WS
GTW860SPJ0MC
The front chrome portion of the lid assembly may
contact the top cover as shown when closed causing
a bang sound.

Hold the outer tub assembly stationary. If the basket assembly can be moved up and down by
hand while holding the outer tub steady, order and install the kit, rear tub, and the appropriate
basket assembly for the model being serviced. Two technicians are required to complete this repair.
GHWS3600F
GHWS3605F
GFWR4800F
GFWR4805F
GFWS2600F
GFWS2605F
GFWR2700H
GFWR2705H

Water leak from rear left side of tub, middle unused screw boss. Water leaks at a high rate when
large or super wash cycles and/or deep fill option is selected. Remove the backsplash and top

The conditions above as well as a flashing spin LED can indicate an out-of-balance clothes load.
After eliminating the most common causes for out-of-balance such as excessive clothes load,
improperly mixed garments, large items, etc., follow the steps below. GTW460ASJ4WW
GTW460AMJ3WW
GTW485ASJ1WS
GTW490ACJ1WW
GTW680BSJ1WS
GTW485AHJ0WS
GTW460ASJ5WW
GTW460AMJ4WW
GTW485ASJ2WS
GTW490ACJ2WW
GTW680BSJ2WS
GTW485AHJ1WS

If condensation or “fogging” is seen on the floor or toe kick areas (see image below). Replace the
Vent Cover located on the inner door panel with part number WD12X22559.Models affected: CDT765S, PDT750S, PDT760S, ZDT800S and
ZDT870S

Water leaking from the left side under the dishwasher may be caused by a leaking fill funnel. The
dishwasher must be removed from its installation to verify the leak source and repair a leaking fill
funnel.Models affected: ADT521, GDF510, GDF520, GDF540, GDF610, GDF620,
GDT530, GDT535, GDT545, GDT550, GDT625 and GDT635

If the dishwasher door will not close or the door pops open during a cycle, inspect the door strike. If
the door strike is not positioned on the inner door panel as shown in figure 1, replace the inner door
panel (strike is not adjustable).CDT725S_F5 CDT765S_F5
DDT575S_F5 GDF570S_F5
GDT580S_F5 GDT680S_H5
GDT740S_F5 PDT720S_H5
PDT750S_F5 PDT760S_F5
ZDT800S_F5 ZDT870S_F5

If a leveling leg will not keep the dishwasher level and the base rail (frame) is stripped, the
dishwasher may be repaired by placing a nut below the rail and another above the rail as jam nuts
(as shown below).

on models:
GDF510P_D0, GDF510P_D1, GDF510P_D2, GDF520P_D0, GDF520P_D1, GDF520P_D2,
GDT530P_D0, GDT530P_D1, GDT530P_D2, GDF540H_D0, GDF540H_D1, GDF540H_D2,
If the consumer perceives poor dry results and the heater is found operational with heat
options such as Sani or Boost and Heated Dry being used, follow these instruction

Buttons may not operate, dishwasher may not start or cycles may not change. A F112 may also be
logged in fault code history.
Replace the light pipe, bottom cover, console and top cover (color specific) using the model and part
numbers shown below .GDT625P*J0**

GDT635HJ0**
GDT655SJ0**
GDT695SJ0** GG – SG
PDT825SJ0**

If the dishwasher has a leak from either lower corner of the door, or poor clean results are
experienced, the lower spray arm may have separated or split and require replacement.ADT521PGJ0xx, DDT575SGF5WW, DDT575SGF6BB, DDT575SxF7xx, DDT575SxF8xx, GDF510PxJ0xx,
GDF520PxJ0xx, GDF610PxJ0xx, GDF620HxJ0xx, GDF570SxF6xx, GDF570SxF7xx, GDF570SxF8xx,
GDT535PxJ0xx, GDT545PxJ0xx, GDT625PGJ0xx, GDT635HxJ0xx, GDT580SxF6xx GDT580SxF7xx,
GDT580SxF8xx, GDT590SxJ6xx, GDT590SxJ7xx, GDT590SxJ8xx, GDT680SxH6xx, GDT680SxH7xx
and GDT680SxH8xx

If the back wall of the plastic tub dishwasher is bowed out, poor upper rack cleaning or incomplete
detergent washout may be noticed. A bowed tub may cause a poor seal between the main conduit
docking cone and the mid spray arm conduit on the upper rack.Models affected:
ADF521PGF_ GDF520P_D_ GDF620H_J0&J2 GDT550H_D
ADF521PGJ0&J2 GDF520P_J0&J2 GDT530P_D_ GDT625P_J0&J2
GDF510P_D_ GDF540H GDT535P_J0&J2 GDT635H_J0&J2
GDF510P_J0&J2 GDF610P_J0&J2 GDT545P_J0&J2