All Answers

See links below for service bulletin. If the toe kick barrier insulation is improperly installed, it can cause the power vent duct to be blocked
or restricted. This may contribute to poor dry performance, water droplets under the door, fogging or
condensation in top control display, or non-functional display. On dishwashers with custom panels
(identified by II at the end of the model number), the panel may swell or become damaged do to
moisture. Follow these instructions to ensure proper venting.

Models affected:CDT765S DDT595S GDF570S_J PDT750S ZDT800S
CDT835S GDF650S PDT760S ZDT870S
CDT865S GDT655S PDF820S ZDT975S
DDT695S PDT825S
PDT846S
PDT855S

A heating element may cause the CSM to trip and render a dishwasher in a no operation or
dead state. For the models and serials shown, follow the instructions below. Models affected for this issue are.ADT521PGJ2
GDF510PxJ2
GDF520PxJ2
GDF610PxJ2
GDF620HxJ2
GDT535PxJ2
GDT545PxJ2
GDT625PxJ2
GDT635HxJ2
DDT595SxJ0
GDF570SxJ0
GDF650SxJ0
GDT655SxJ0
GDT695SxJ0
PDF820SxJ0
PDT825SxJ0
CDT835SxJ0

That’s strange. I clicked on the link and it brought up the correct service manual for a samsung refrigerator. I have attached the link again.

Hello
I do not have your exact service manual on the K20. I did provide links to a similar model ice maker and video’s to help diagnose your grid heating issue. Matt Ace technician

Hello
See the service update link below to correct your issie. You must be logged in to see the service bulletin. Affected models
Models affected:
HTW200ASK0WW
HTW200ASK1WW
HTW240ASK0WS
HTW240ASK1WS
GTW220ACK1WW
GTW220ACK2WW
GTW330ASK0WW
GTW330ASK1WW
GTW460AMJ0WW
GTW460AMJ1WW
GTW460AMJ2WW
GTW460AMJ3WW
GTW460AMJ4WW
GTW460ASJ0WW
GTW460ASJ1WW
GTW460ASJ2WW
GTW460ASJ3WW
GTW460ASJ4WW
GTW460ASJ5WW
GTW460ASJ6WW
GTW485ASJ0WS
GTW485ASJ1WS
GTW485ASJ2WS
GTW485ASJ3WS
GTW485ASJ0WW
GTW490ACJ0WS
GTW490ACJ1WS
GTW490ACJ2WS
GTW490ACJ3WS
GTW490ACJ0WW
GTW490ACJ1WW
GTW490ACJ2WW
GTW490ACJ3WW

Hello
See the service bulletin link below. You mest be logged in to see the service link. Models affected by this update. Models affected:
C2S986SEL1SS, C2S995SEL1SS, CGS986EEL1DS, CGS986SEL1SS, CGS995EEL1DS,
CGS995SEL1SS, CHS985SEL1SS, CHS985SEL1SS, JGS760BEL1TS, JGS760DEL1BB,
JGS760DEL1WW, JGS760EEL1ES, JGS760SEL1SS, P2S930SEL1SS, PGS930BEL1TS,
PGS930EEL1ES, PGS930SEL1SS, PGS960BEL1TS, PGS960EEL1ES, PGS960SEL1SS

Hello
See the service bulletin link below on the correction for this issue. You must be logged in to see the link below.
Models affected: CHS995SEL1SS CCHS995SEL1SS
Serial numbers: LH – AL (June 2017 through January 2018)

Hello
See the servive link below on the correction for this issue.These are the model numbers below that are affected Matt Ace technician

CFE28
CYE22
GFE28
GFE26
GYE22
PFE28
PFH28
PYE22
DFE28

Hello
This sounds like you have a part of your defrost system is defective. What is happening is the unit defrost heater should come on 3-4 times in a 24-hour period to defrost your evaporator. When the defrost system is not working and misses 6-10 defrost cycles, the evaporator becomes a solid block of frost and the unit will not cool in either section. That is why when you shut it off for 24 hours and turn it back on the unit cools normal again for the 2-3 days. To diagnose the defrost system see the steps below. Also see the complete service manual link below. Matt Ace technician

To enter Forced defrost, first press and release “ACTIVATE
CONTROLS”, then press and hold “HIGHER” pad, then press and hold “DISPLAY OFF” pad until you get an
audible consisting of three beeps.
This causes the control to immediately suspend all temperature control operations and start a defrost cycle, regardless of compressor dwell time and defrost start delay.
If defrost terminator temperature is satisfied defrost heaters will come on at this time for a normal defrost cycle.
Forced defrost will terminate when defrost terminator opens (completion of cycle defrost) or if forced pull-down is initiated or if there is a long power loss..
When forced defrost is initiated the temperature numbers are replaced with “dEF” in the seven segment displays, as
shown above. When defrost is complete the displayed “dEF” will again be replaced with displayed temperature numerals.

Hi. I have not seen frost build up in the air passage to for the ice maker in the freezer. I could not find a service manual on your exact unit, but I have attached one for a similar unit. IT sounds like you may have a condensation issue. Too much moisture or warm air is able to enter into the freezer section causing the frost build up.

Hello
See the service correction below for the Part DA82-01415A kit . I believe this may be causeing your issue. Also see the Fast Track diagnostics along with the Rapid Resolution guide for your model. Matt Ace technician

Hello
See the service bullitens below. I am thinking it is related to the Service Bulletin – Burner shutdown during normal bake operation. Matt Ace technician

Hello
See the diagnostic guide and the wireing diagram. There is no question you have a dead short to ground. I would start by shutting of the power and removing the bake and Broil elements. Then make sure the terminals have good connections and none are shorted to the case. We have had terminals with bad connections burn off the element and touch the case for dead shorts. Matt Ace technician

Here is a new link for the service manual.

Hello
A few things to check.
1) Make sure the venting is clean and the vent lenth is not too long.
2) Check the cycle thermastat.
3) When elements heat , if there is a weak spot in the element it will droop and short to ground or case and take out the thermal fuse. We have seen this many times.

Hi. The model number you provided does not seem valid. I was not able to look that number up. Please check your model number. Make sure you are using the correct thermal fuse. Also, make sure your element is not shorted to ground. You could also have a faulty thermistor or hi limit thermostat.

Hello
See the service bulliten link below on exact details to correct the F30 Error code for your model on page #10. Matt Ace technician