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Thats a very strange occurance I havent personally ever seen this issue in the field. However the door strike should never come out of the lock mechanism during the cycle. If it does the main control board should recognize that the interlock switch is opened and the unit should automatically pause. The issue must lie within the main control board or the lock. I would visually inspect the door strike for any damage. From what your explaining if it is happening at the same point in the cycle I would be leaning more towards possibly a faulty relay on the main control board dropping power to the door lock solenoid. However the door lock is much cheaper than that board so as a guess sometimes its better to go with the cheaper option first. Hope this helps.

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