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In reply to: Door spontaneously flew open at the start of the rinse cycle when the machine was filled

Thats a very strange occurance I havent personally ever seen this issue in the field. However the door strike should never come out of the lock mechanism during the cycle. If it does the main control board should recognize that the interlock switch is opened and the unit should automatically pause. The issue must lie within the main control board or the lock. I would visually inspect the door strike for any damage. From what your explaining if it is happening at the same point in the cycle I would be leaning more towards possibly a faulty relay on the main control board dropping power to the door lock solenoid. However the door lock is much cheaper than that board so as a guess sometimes its better to go with the cheaper option first. Hope this helps.

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In reply to: Door will not close

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In reply to: No power

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In reply to: starts then stops

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In reply to: burning smell

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In reply to: knob broken

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In reply to: Takes a long time to heat up

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In reply to: Cannot get door unlocked

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In reply to: Smells like gas

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In reply to: No power

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In reply to: Door will not close

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In reply to: Door spontaneously flew open at the start of the rinse cycle when the machine was filled

Hello
Go to the link below Technician training manual . Unplug the macine for 5- minutes.; Plug it back in and go to page #53 Test mode Press WASH / RINSE and SOIL LEVEL to display the test screen.
ERROR DISPLAY
If you press START / PAUSE when an error code is displayed, any error except PE will
disappear and the machine will revert to PAUSE status. In the cases of a PE, TE, or DE
error code, if the error is not cleared within 20 seconds, the machine will be turned off
automatically and the error code will blink on the display. In the case of any other error
code, if the error is not cleared within 4 minutes, the machine will be turned off
automatically and the error code will blink on the display.
In the event of an FE error code, the machine will be turned off and will not be restarted.

You will need to look at stored error codes and troubleshiooting guide. This should show any error codes. Matt Ace technician

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In reply to: No power

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In reply to: controls not working properly

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In reply to: Will not stay on

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In reply to: not level

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In reply to: grinding noise

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In reply to: Door will not latch shut

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In reply to: knob broken

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In reply to: Will not start

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