All Answers

Hello
I would start out by entering the unit into the diagnostic mode see ( Service test mode ) . Then you can start with service test 101 through 244 to test each individual compenent until you find your defective component. See the link below for the diagnostic sheet. Matt Ace technician

Service Test Mode:

Enter the Service Test Mode by performing the following sequence of events:
1. Press and hold the WATER Keypad.
2. Press and hold UR Keypad.
3. Release the WATER switch and wait 3 seconds.
4. The display will show SE confirming entry in the Service Mode.
5. Press the UR Keypad again to confirm entry in the Service Mode.
6. Display will show 101 in left display and numeric or dashes in right display.
7. Press UL Keypad and LL Keypad to toggle through Service Test numbers.
8. To exit service test mode, open and close refrigerator door or hold door alarm for 3 seconds.

Control board Troubleshooting

Programming Mode:
The Program Code is located on the Serial Plate on this unit after the word Code.
1. Press and hold the WATER Keypad.
2. Press and hold LL Keypad.
3. Release the WATER Keypad and wait 3 seconds.
4. The control will display PE to indicate the programming mode.
5. Entry is confirmed by pressing the LL Keypad once more.
6. The control will display the current Program CODE. This value should be validated with the Program CODE printed on the unit serial plate.
NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing water Keypad for 3 seconds.
7. Press the UR Keypad or LR Keypad to change the digit value with each key press.
8. The decimal point indicates the selected digit. Press the UL Keypad to select the next digit.
9. Once the desired Program CODE is entered, press and hold the LL Keypad until the Program CODE begins flashing indicating it has been saved.

Hello
See the Ice maker diagnostics sheet link below. You need to be logged in to see the diagnostics sheet. This will give you complete diagnostics on how to quickly diagnose your issue. Matt Ace technician

1. Disconnect the power supply.
2. Slide the ice maker out, remove cover.
3. Jump “T” & “H” to bypass the Bimetal and start a harvest.
4. Tape both light switches closed
5. Connect the power supply, ice maker should start in about 5 seconds.
6. Observe the ice maker. If “T” to “H” is properly jumpered and the ice maker won’t run stop the test
   and check the ice maker.
   7.Remove the jumper before the finger reaches 10:00. Reinstall the ice maker
7. Immediately disconnect power after the water fill.
8. With the freezer door closed, reconnect the power supply.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

If you have 120 volts, verified by testing with a meter on the hot and common sides. Then you have a bad connection or a bad fan motor. Are you able to place a direct connection, to the fan motor, with a suicide cord? Just like a bench test. See complete diagnostic sheet link below. You need to be logged in to see the sheet.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

See links below for the technician mode and complete troubleshooting service manual. You must be logged in to get to the manual links.

Hello
Plugged venting is the most common cause of a high limit thermastat to open. See technician manul link below and service bulletin. You must be logged in to see the manuals. Matt Ace technician

Hello
There are a few possibilities that could cause no heat. See the link to the complete diagnistic sheet below. You must be loged in to see the service sheet. Matt Ace technician

1) The control is programmed to disable heater, but continue running cycles, if it detects a water heating problem.

** Correction —Running diagnostics clears the control, allows the heater to turn on again. Water heating problem
must be corrected, or the control will disable the heater again.

2) Circuit problem: – Open in heater – Open connection or component in Heater Circuit.

** Correction – A) Unplug dishwasher or disconnect power.
B ) Measure resistance of heater and all components and connections in Water Heating Circuit/Heat
Dry Circuit. Fix/ replace open connection/part.

3) Heater Drive Circuit on the control ids defective.

** Correction – Unplug dishwasher or disconnect power and replace control.

Hello
There are a few possibilities that could cause no heat. See the link to the complete diagnistic sheet below. You must be loged in to see the service sheet. Matt Ace technician

1) The control is programmed to disable heater, but continue running cycles, if it detects a water heating problem.

** Correction —Running diagnostics clears the control, allows the heater to turn on again. Water heating problem
must be corrected, or the control will disable the heater again.

2) Circuit problem: – Open in heater – Open connection or component in Heater Circuit.

** Correction – A) Unplug dishwasher or disconnect power.
B ) Measure resistance of heater and all components and connections in Water Heating Circuit/Heat
Dry Circuit. Fix/ replace open connection/part.

3) Heater Drive Circuit on the control ids defective.

** Correction – Unplug dishwasher or disconnect power and replace control.

Hello
See provided ice maker diagnostics sheet link below. You need to be logged ito your account to see the service sheets. You will be able to chec all power to the ice maker, mold heater , inlet valve , bimetal, and ice maker motor. Also make sure you go throgh the ice maker optics diagnostic procedure. Matt Ace technician