All Answers

Hello

     See service manual and Rapid resolution sheet links below. There is no service bullitins for your model listed. 

Items that can cause out of balance errors :
1) Check the installation location. If the washer is installed on a soft-floor wooden-floor, carpet etc, the vibration and noise can be worse.
2. Check for anything under the washer legs. Some customers will place plastic cups, etc. under the legs for easier installation. This could cause vibration and spin error.
3) Check if the rubber at the bottom each leg is damaged.
4) Lower the legs as close to the base as possible. This will reduce vibration and ouit of balance spin error.
5) Check if the washer is level. Press on each corner. If the washer moves, adjust the legs.
6) Check the type of laundry. Check whether it may cause an unbalanced situation.- Educate the consumer in this case, to press pause, reposition the load or remove a few items. Press start to continue and complete the wash cycle.

*** If you have elimated all of these items and it is the rear bearing it will be very expensive to replace and most likely not cost effecitive for this modle. I hope this helps

Matt Ace technician

Hello
See the link below and go to page #21 and run unit through diagnostics mode . Then go to page #38 /40 for temperature control diagnostics operation. There is only one service recall on your model and its on the inlet water valve . Your symptom has many possibilities , you will have to take it step by step through the troubleshootong and diagnostics in the service manual link below. Matt Ace technician

Hello
If you look under the search bar you will find the ( Find video by model number ) That is wher you need to serach for model numbers. We have over 5,500 videoes on our website, we add 40-60 new videos every month. See the links below to help rectify your issue. Matt Ace technician

Hello
See link below for service sheet.

Hello
See link below for your information.

Hello
See manual link below …

See manual link below .

Hello
See the complete diagnostic manual link below. Go to page #26 and run throgh diagnostics to check for stored error codes. If you cannot get into the diagnostice mode replace the main pcb. Matt Ace technician

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Yes , there is an repair for fresh food evaporator water leaks PSB42 & PSB48 Models link below. This fix will resolve your issue . Matt Ace Technician

I have attached a repair video for you. This is for a Frigidaire dryer, however it is the same as you have. GE did have some Frigidaire mfg dryers in the past.You will see in the video that the belt number is WE12X10009, which is the same as your dryer has.

See blink below

Hello
Have you run it throght the ( Quick test mode ) ? Or the ( Service mode ) ? Go to the links below to the Fast Track diagnostics. There are so many possibilities that would cause the drum not to turn. Matt Ace technician

Hello

                Run  the unit throgh the diagnostic mode,  it will let you see the error codes . See diagnostic link bellow. If you cannot get the unit ito the diagnositc mode you have a defective main PCB . Matt Ace technician  

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There is not much on this specific unit . We are factory service and cannot find a technician sheet as of yet. See links below on everything we have on this product. Matt Ace technician

Hello
See diagnostics starting on page 4-1 . This will walk you throgh diagnostics step by step. There is a possibility of the control pannel . Matt Ace Technician

See complete technician sheet and diagnostics. Matt Ace technician

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See complete wireing diagram and diagnostics. Matt Ace technician

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The main Control Board is a # 502301010084 see link below to purchase. The unit is new and we have no other information. Matt Ace technician

I have attached a video of the drain pump replacement you requested. The model number in the video is different, however the replacement is the same. The part number for the drain pump you will need is WPW10515399.

Todd
If the ignitor is weak you may have a defective ignitor even if it glows. See complete diagnostics below in our technician link. Matt Ace technician

Other possibilities……
Igniter glows – No gas ignition.
If the igniter heats up but the main burner flame is not
ignited, remove power and using an ohmmeter, check
the following:
• Open secondary coil
• Open holding coil
• Open wire harness
• Stuck flame sensor (Stuck closed)
The gas is ignited but the flame goes out.
If a normal ignition takes place and after a short while
the flame goes out, check for the following:
• Radiant sensor contacts opening prematurely
• Weak gas valve coil may open when stressed by higher
temperatures