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In reply to: parts look up

Hello
If you look under the search bar you will find the ( Find video by model number ) That is wher you need to serach for model numbers. We have over 5,500 videoes on our website, we add 40-60 new videos every month. See the links below to help rectify your issue. Matt Ace technician

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Hello
See link below for service sheet.

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Hello
See link below for your information.

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Hello
See manual link below …

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See manual link below .

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Hello
See the complete diagnostic manual link below. Go to page #26 and run throgh diagnostics to check for stored error codes. If you cannot get into the diagnostice mode replace the main pcb. Matt Ace technician

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Hello
Yes , there is an repair for fresh food evaporator water leaks PSB42 & PSB48 Models link below. This fix will resolve your issue . Matt Ace Technician

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In reply to: belt

I have attached a repair video for you. This is for a Frigidaire dryer, however it is the same as you have. GE did have some Frigidaire mfg dryers in the past.You will see in the video that the belt number is WE12X10009, which is the same as your dryer has.

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See blink below

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In reply to: Will not turn

Hello
Have you run it throght the ( Quick test mode ) ? Or the ( Service mode ) ? Go to the links below to the Fast Track diagnostics. There are so many possibilities that would cause the drum not to turn. Matt Ace technician

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In reply to: PreHeat adjustment

Hello

                Run  the unit throgh the diagnostic mode,  it will let you see the error codes . See diagnostic link bellow. If you cannot get the unit ito the diagnositc mode you have a defective main PCB . Matt Ace technician  
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In reply to: Heater replacement

Hello
There is not much on this specific unit . We are factory service and cannot find a technician sheet as of yet. See links below on everything we have on this product. Matt Ace technician

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Hello
See diagnostics starting on page 4-1 . This will walk you throgh diagnostics step by step. There is a possibility of the control pannel . Matt Ace Technician

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See complete technician sheet and diagnostics. Matt Ace technician

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Hello
See complete wireing diagram and diagnostics. Matt Ace technician

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Hello
The main Control Board is a # 502301010084 see link below to purchase. The unit is new and we have no other information. Matt Ace technician

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In reply to: pump replacement

I have attached a video of the drain pump replacement you requested. The model number in the video is different, however the replacement is the same. The part number for the drain pump you will need is WPW10515399.

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Todd
If the ignitor is weak you may have a defective ignitor even if it glows. See complete diagnostics below in our technician link. Matt Ace technician

Other possibilities……
Igniter glows – No gas ignition.
If the igniter heats up but the main burner flame is not
ignited, remove power and using an ohmmeter, check
the following:
• Open secondary coil
• Open holding coil
• Open wire harness
• Stuck flame sensor (Stuck closed)
The gas is ignited but the flame goes out.
If a normal ignition takes place and after a short while
the flame goes out, check for the following:
• Radiant sensor contacts opening prematurely
• Weak gas valve coil may open when stressed by higher
temperatures

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In reply to: light ice build-up

Hello
There is a service fix for your issue. See the link below for complete detailed instructions. Matt Ace tech.

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In reply to: freon check

Hello
It is suggested by the factory to remove them. We find them left on units many times due to a leak in the system. This way they can recharge every few years if its a small leak in the system. We as factory Whirlpool service are not allowed to leave the valves on. Matt Ace technician

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