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Hello

If a Customer notices that the unit is filling with more water than necessary to wash the load size.
Customer may call it overflowing, leaving the impression that the unit is filling with water to the
point of overflowing onto the floor, when in fact it does not overflow, but simply has more fill than
the customer anticipated. Most likely the customer has interrupted the fill cycle to observe the Auto Load Sensing feature or to add an item of clothing, etc. to the load.

See the the service liks below . The unit is operating as it is designed.
In a properly operating washer, the Auto Load Sensing cycle MUST go through a sequence to
evaluate how many clothes are in the load, to attain the proper water fill level. The Auto Load
Sensing sequence will first fill to a low water level. Then it will agitate for about 10 seconds and
pause, to monitor the water absorption rate of any clothing not wet from the low water level. It will
then, if necessary, fill to the appropriate water level before beginning the wash agitation cycle.
If the Auto Load Sensing cycle is interrupted by lifting the lid during the fill cycle it will cause
the unit to revert to its default setting – a full fill. It defaults to the high water level to protect the
clothing from being agitated with too low of a water level. Advise the customer that the unit is operating as it is designed; to protect the customers’ clothes and that interrupting this first fill sequence will cause the unit to default to the high water level.
Matt Ace technician

Hello

     See service manual and Rapid resolution sheet links below. There is no service bullitins for your model listed. 

Items that can cause out of balance errors :
1) Check the installation location. If the washer is installed on a soft-floor wooden-floor, carpet etc, the vibration and noise can be worse.
2. Check for anything under the washer legs. Some customers will place plastic cups, etc. under the legs for easier installation. This could cause vibration and spin error.
3) Check if the rubber at the bottom each leg is damaged.
4) Lower the legs as close to the base as possible. This will reduce vibration and ouit of balance spin error.
5) Check if the washer is level. Press on each corner. If the washer moves, adjust the legs.
6) Check the type of laundry. Check whether it may cause an unbalanced situation.- Educate the consumer in this case, to press pause, reposition the load or remove a few items. Press start to continue and complete the wash cycle.

*** If you have elimated all of these items and it is the rear bearing it will be very expensive to replace and most likely not cost effecitive for this modle. I hope this helps

Matt Ace technician

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See the link below and go to page #21 and run unit through diagnostics mode . Then go to page #38 /40 for temperature control diagnostics operation. There is only one service recall on your model and its on the inlet water valve . Your symptom has many possibilities , you will have to take it step by step through the troubleshootong and diagnostics in the service manual link below. Matt Ace technician

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If you look under the search bar you will find the ( Find video by model number ) That is wher you need to serach for model numbers. We have over 5,500 videoes on our website, we add 40-60 new videos every month. See the links below to help rectify your issue. Matt Ace technician

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See link below for service sheet.

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See link below for your information.

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See manual link below …

See manual link below .

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See the complete diagnostic manual link below. Go to page #26 and run throgh diagnostics to check for stored error codes. If you cannot get into the diagnostice mode replace the main pcb. Matt Ace technician

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Yes , there is an repair for fresh food evaporator water leaks PSB42 & PSB48 Models link below. This fix will resolve your issue . Matt Ace Technician

I have attached a repair video for you. This is for a Frigidaire dryer, however it is the same as you have. GE did have some Frigidaire mfg dryers in the past.You will see in the video that the belt number is WE12X10009, which is the same as your dryer has.

See blink below

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Have you run it throght the ( Quick test mode ) ? Or the ( Service mode ) ? Go to the links below to the Fast Track diagnostics. There are so many possibilities that would cause the drum not to turn. Matt Ace technician

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                Run  the unit throgh the diagnostic mode,  it will let you see the error codes . See diagnostic link bellow. If you cannot get the unit ito the diagnositc mode you have a defective main PCB . Matt Ace technician  

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There is not much on this specific unit . We are factory service and cannot find a technician sheet as of yet. See links below on everything we have on this product. Matt Ace technician

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See diagnostics starting on page 4-1 . This will walk you throgh diagnostics step by step. There is a possibility of the control pannel . Matt Ace Technician

See complete technician sheet and diagnostics. Matt Ace technician

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See complete wireing diagram and diagnostics. Matt Ace technician

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The main Control Board is a # 502301010084 see link below to purchase. The unit is new and we have no other information. Matt Ace technician

I have attached a video of the drain pump replacement you requested. The model number in the video is different, however the replacement is the same. The part number for the drain pump you will need is WPW10515399.