All Answers

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You first have to remove the Trim piece which is the nameplate. On your model it’s the stainless steel trim. The piece snaps in place with plastic tabs. Using a small standard screw driver (flat blade) pry on the edges carefully. Once the trim is removed (make sure the power to the unit is off) remove the 2 phillip screws from the top of the user interface. Tilt the U.I. at an angle and side towards yourself. You will have to disconnect the wire connectors at the U.I., and place it aside carefully. You will now have access to the dispenser module assembly remove the 2 phillips screws from the left and right hand sides. Disconnect any wire connectors (on the micro switch make sure to mark where the wires were removed from). You may have to remove the water line from the nozel as well. Once the old one is uninstalled, install the new one in the reverse order. Hopefully this will help you out. See links below for parts breakdown . Matt Ace technician

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Most of these can be removed with a medium sized pair of duckbilled pliers.See video link below. Matt Ace technician

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See complete diagnostic manul and link below for your model. There are many possibilities with your symptom. Are you getting any error codes ? If not go to page #18 section 4.216.1 in the link below. Matt Ace technician

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See the link below for the service manual on Scotsman ice machines . Your model DCE33 is on page #59 . We do service them or support them. I hope this helps. Matt Ace technician

Hi. This is a 3 phase inverter compressor. Instead of having start components, it is controlled by an inverter control board. All 3 windings of this compressor should have the same resistance rating and should not be shorted to ground. IT looks like next to the main control board there is an inverter board for this compressor. p # EBR64173902 . Check to see if your inverter is getting proper power from the main control. The board should have a 2 terminal connector that is labeled as “L” and “N”. you should have 120V there. IF not your main control is not sending power to the inverter. IF you do have power here and your compressor is not starting/ not getting power, then you have a faulty inverter board. I have attached a similar tech sheet of your unit. It has compressor troubleshooting starting on page 19. Attached is a link to the inverter as well.

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See technician sheet with diagnostics link below. Also provided video. Matt Ace technician

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We do not have a video on this model. See service manual link below for the diagnostics and disassembly process on your model, go to page #8 . Matt Ace technician

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See complete diagnostic manuals below and service bullitins. There are a few possibilities that could cause ice building around the freezer door. This unit has the Soft Door Closer assembly hinge assembly. If the doors were taken off or become out of adjustment see the instruction link below on how to adjust the dorr for a 100% seal. Matt Ace technician

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see complete diagnostic and technician information links below. Yes, filling the tray 15 minutes before the end of the cycle can cause leaking issues.Other possibilities:
1) If the water pressure is too high, it can cause leaking issue.
2) Check in dispenser for foregin material causing restriction or obstruction in water flow.
3) If a HE detergent is NOT used it can cause too much suds and overflow.
4) If the hose drawer- tub is kinked it will case an overflow condition.

Check all of these issues and it should rectify your issue. Matt Ace technician

Hello

      you must have installed the 482493 Whirlpool timer with the flying lead. that powers the timer motor if on the wrong lead it will go into the defrost cycle and never come out to let the compressor run. ASee link to wireing diagram it shoud go on the #1 terminal. see link https://www.google.com/search?q=482493+timer+wiring+diagram&safe=strict&sa=X&rlz=1C1CHBD_enUS740US740&tbm=isch&imgil=mXV0moh2GRJ9iM%253A%253BjhbYixuMKeRl9M%253Bhttp%25253A%25252F%25252Fwdr.wlmirror.info%25252Fdefrost-timer-wiring-instructions%25252F&source=iu&pf=m&fir=mXV0moh2GRJ9iM%253A%252CjhbYixuMKeRl9M%252C_&usg=__JuqjK-yly3DhiRaD3mhaFDy3-xk%3D&ved=0ahUKEwiOieufovHVAhXF24MKHa4RAAQQyjcIRQ&ei=6IGfWY71EcW3jwSuo4Ag&biw=1920&bih=950#imgrc=mXV0moh2GRJ9iM:

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See the link below to give you direction on the replacement dispenser. Matt Ace technician

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See links below for diagnostic and technician manuals . Matt Ace technician

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See the link below for the comlete manual. Go to page #27 for all error codes. Matt Ace technician

Yes, its in the diagnostic link information. Click on the link its on the last page.

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There is a service bullitin with complete diagnostics on this issue. See link below. I think you will need ther wire harness kit Number W10701462 . Matt Ace technician

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See complete service manual and diagnostics link below. The ice maker cycles on a thermostat and sould not fill unless the thermostat is satisfyied. So if the ice maker is filling you may have a water inlet valve that is leaking through and overfilling the ice maker. If the water is not frozen in the ice maker you most likely have an air passage iced up causing this issue. I would shut the unit off for 24 hours with the doors open to defrost. This is a common issues on this model if a door is adjar overnight. After defrosting you will be able to see if the ice maker is functioning properly. I would replace the inlet valve based on the icemaker overfilling . Matt Ace technician

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See the diagnostics sheet below. Run the unit through the diagnostics for verification. We have see this issuse twice and both times the main PCB corrected the issue. Matt Ace technician.

In the link i attached, please click on the blue hi lighted “trouble shooting video” in the second paragraph for the video link.

If your refrigerator’s not cold enough, high temperatures are a sign of a control system problem, a failure in the air control damper, low refrigerant charge and other malfunctions.If the fresh food section of your refrigerator isn’t cooling properly, you could have a problem with the appliance’s thermistor or temperature sensor. The electronic control board monitors the thermistor and controls the refrigerator temperature based on thermistor signals. A broken thermistor could send the wrong information to the control board, resulting in a refrigerator temperature that’s too cold or not cold enough.The electronic control board operates those components based on the thermistor reading. A bad evaporator fan or failed compressor can mimic a thermistor problem. To confirm an electronic control board failure, you’ll need to turn on the compressor and evaporator fan in the diagnostic test. I have attached troubleshooting video to determine whether the thermistor in your refrigerator is working. Although the thermistor in this video might be in a different location,or on a different model the troubleshooting is the same.