All Answers

The clutch assembly must be slipping on low speed spin. It may have oil in it from the old transmission/gear case. Either that or something may not be installed correctly. If you are agitating properly in all cycles and also spinning properly on normal cycle I cannot associate the issue with any other explanation. The clutch assembly part # is 285785 . I have attached a video link of a Whirlpool built Kenmore washer clutch replacement that is the exact same as you have. Good luck.

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Is the ( Heated power dry option in the on position ) ? Are they using a rinse aid ? What Does Rinse Aid Do?
Despite its name, rinse aid actually doesn’t have anything to do with rinsing your dishes. Instead, it helps remove water from flatware, plates, bowls, and glasses. Really, it’s more of a drying aid. Why don’t they call it “Dry Aid?” We don’t know, but it would have been a lot more accurate.
Rinse aid contain chemicals called surfactants, which lower the surface tension of water. So instead of forming droplets, the water spreads into thinner sheets that roll right off your dishes. If you’ve ever used Rain-X on your car’s windshield, you’ll have a good idea of what this looks like.Ultimately, this means that your dishes will dry much more quickly. Matt Ace technician

Hi. What was the problem before you replaced the jazz board? Did the display ever work after you installed the new one? If you did not already, you have to program the new control board. I assume you have if the unit is up and running. It still should give you a display even if not. I have attached the tech sheet for you. The new jazz board may be faulty. Try to unplug the unit for 5 mins to reset it. Make sure everything is plugged into the board properly and the buttons are lining up.

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See the service diagnostics link below. Also some other things to check.
1) Make sure the drain hose is elevated above the tub.
2) Fill Hoses Reversed, Correct Hot/Cold hose connections.
3) Check water temperature, if sensed as higher than 50 °C in the
Wool or Lingerie cycle it will create error.
4) Check the water valve wiring harness.
5) Check the relays, if they operate correctly replace the Main PCB.
6) Quick Test Mode:
To enter press Spin, Soil, & Power
simultaneously with the power off.
1. All LED’s light up and the washer beeps as it
enters the Quick Test Mode.
2. The unit displays the software version.
3. After the displaying the software version, turn
Jog dial CCW until version disappears.
Press Spin to test Door Lock/Unlock circuit.
Press Temp Key (with door locked) to cycle through
the Water Valves circuit test in this order: Cold Main,
Bleach, Hot, then off.
Press Soil Key to test the Heater
Press Signal Key to test the Pump

Matt Ace technician

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Look on the technical service data link below . The error codes you have cold be a few different issues Check wiring between evaporator fan and control board. Check for 12VDC to fan between red and brown wires. Check for variant voltage (depending on high or low speed) between yellow and brown. If correct replace evaporator fan. If error code still exist, replace control board. I know you already replaced the control board. Sometimes if the evaporator fan is drawing to much current it can damage the new board. In that case your board should be under warranty. Matt Ace technician

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See the Fast Track wiring diagram. I would call your parts distributor and have them look at the valve and harness. It must be a bad part number by Samsung in their system. The harness and vale sold match. If thjey do not the parts distributor should be able to call Samsung and get the correct answers. Matt Ace technician

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Can you provide me with the part number number of the part you are looking for. I do not see a thermal fuse on this cook-top. A thermal fuse is used on dryers. There is a thermal – disc on this product part # WP341196 . Is this what you meant possibility ? Thanks Matt Ace technician

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See complete wiring diagram and technician diagnostic sheet link below. Matt Ace technician

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Is there any error codes or stored error codes ? See the service bulletin below on shaking, noise & vibration during spin cycle. I also have provided a technician link below. Matt Ace technician

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See service diagnostic guide link below. Matt Ace technician

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Have you run the unit through the diagnostic mode ? See the service diagnostic manual link below. Are you getting any error codes ? After diagnostics check for stored error codes. Matt Ace technician

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See diagnostic manual link below. It could be many possibilities. Check your door latch assembly, this model has issues with door latches not engaging all of the time. Matt Ace technician

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See service bulletin on your model below. It sounds like your issue. Matt Ace Technician

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Please double check your model number it is not coming up in our system. Matt Ace technician

Hi. If you’re getting water in the ice bin your ice maker may be over flowing. Make sure the ice maker is getting the proper water pressure and is not overflowing or leaking. There is a water level adjustment screw if you need to reduce water flow. If water flow is not the issue you may have a temperature issue. This would make sense if it only makes ice a couple of times a day. Check your freezer temps. If should be about 5 deg. It will stop producing ice around 15 deg. I have attached some repair videos on this ice maker, the tech sheet for the refrigerator, and the service sheet on this ice maker.

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See the completer service manual and wiring diagram. This will show you haw to troubleshoot the board. Matt Ace technician

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Do you have any error / failure codes on the display ? If lighting did hit this I would look for stored error codes before you replace the main PCB. I have provided a wiring diagram link below and a service technician sheet. Matt Ace technician

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You will need a cordless or electric impact wrench to get this off. We have done this repair many times and that is the only way to get it off.
Matt Ace technician

GTUP24 and GTUP27 Unitized Laundry Complete Tub and Basket Repair Assembly

The kit WH45X24614 allows service technicians to service the GTUP27 models with a sticking issue between the shaft and the hub. This kit includes all of the parts necessary to repair without needing to separate the seized components.

WH45X23154 BASKET ASSEMBLY
WH16X22784 SUPPORTS ASSEMBLY
WH09X22745 O RING
WH08X10063 TUB SEAL
WE09X21594 GASKET
WH44X10286 TUB COVER
TUB OVERFLOW ASM
TIE WRAP

The kit WH45X24615 allows service technicians to service the GTUP24 models with a sticking issue between the shaft and the hub. This kit includes all of the parts necessary to repair without needing to separate the seized components.

WH45X22793 BASKET ASSEMBLY
WH16X22783 SUPPORTS ASSEMBLY
WH01X22787 WASHER HUB
WH44X10281 TUB COVER
WH09X22745 O RING
WH08X10063 TUB SEAL
WE09X21594 GASKET
TUB OVERFLOW ASM
NUT HUB
TIE WRAP

Hi. I have attached the service manual as well as a repair video. This is a common issue on these units. The damper door breaks off causing this issue. Electrically your damper will still test good. You will need to replace the damper assembly to repair this unit.

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The( R ) ( DH ) error is a Refrigerator Defrosting Error. It has passed 80 Minutes since then Defrosting,
If Defrosting sensor is not Over 55.4 °F(13 °C). Possible causes :
Temperature Fuse
Disconnection Heater
Disconnection, DRAIN Jam,
Poor Relay for Heater

See technician sheet below , go to page #23 for error codes.