All Answers

Hi. I have attached the tech sheet on this unit for you. The unit seems like it is over filling. Check to make sure the pressure tube is clear, not pinched, and no holes, and is connected to the pressure switch/ board, and tub. Run diagnostics to check your error codes. You can run the auto test mode to see how it runs through the cycle also. Attached are some videos on similar washers for some repairs and diagnostics.

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Go to the links below in the Job Aid section component testing 5-1 section and the Diagnosis & Troubleshooting section 6-1. There are many possible causes for this issue but by going through these sections you should be able to find you problem. Matt Ace technician

Hi. I have attached the service manual for you on this unit. Take a look at page 93. It talks about the blinking LED error code you are getting from the board. The manual has good trouble shooting as well. It will lead you to your solution.

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Your appliance will display a UE code when it has detected an unbalanced load and has stopped the spin for safety reasons. We have found the ( UE) code when the washer is on an uneven or weak floor. I know you have replaced the shocks but be sure the customer is not overloading the unit. With any washing machine, it is vital to ensure that the load is evenly balanced when using a spin cycle. Redistribute washing by adding or removing items to ensure a more balanced load. Single large or heavy items such as bath mats or large towels are unlikely to spin on their own, so please add two or three additional towels and put on another spin cycle. If the door remains locked and the machine is displaying UE error, please run a drain program. You can run a drain program by selecting the spin button until it is on no spin (either spin symbol with line or zero).See technician diagnostic sheets below to help troubleshoot along with a Samsung series video that is close to your model. Matt Ace technician

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See link below and got to page #20 for complete diagnostics on this product. There are many possibilities with your symptom. Run through diagnostics to pinpoint the exact issue. Matt Ace technician

Control panel performance test.
Set Time:
1. Touch OPTIONS on the HOME display.
2. Touch SET CLOCK on the OPTIONS display.
3. Using the numbers on the touchscreen, enter
the time of day. Press ENTER when finished
or CLEAR to erase the time you entered.
4. Select AM or PM from the touchscreen. Press
ENTER when finished or BACK to enter a new
time.
* Alternately touch each function pad and
enter time, temperature, and power level
selection for the function.
* Touch CLEAR after each function test to
clear that function.
* Repeat the procedure for each function to
exercise each pad.
* Control and display should respond to
each entry.
* Display should revert to Time-Of-Day after
each CLEAR.

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See complete diagnostic and flow chart on page 6-4 in the link below. This will take you step-by-stem through the diagnostic process. Matt Ace technician

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The ice maker sends 115 volts down to the inlet when in harvest cycle for 3 seconds. The ice maker is the only power source to the valve. If you are getting 115 to the ice maker and it is harvesting , you have a bad ice maker. Are you checking for power at the inlet valve when the ice maker is going through the cycle ? That is the only time you will get 115 volts at the end of the harvest cycle. Matt Ace technician

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By looking at the wiring diagram for your issue it will be a fresh food thermostat. Also make sure your freezer is getting -5 degrees yo +10 degrees. A start of a sealed sealed system issue will cause freezing food in refrigerator section . Matt Ace technician

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The 4E error is a water supply error. Caused by 1) Low water pressure 2) Water flow meter 3) plugged inlet valve. See more specific details on page #8 in the service diagnostic guide link below. Matt Ace technician

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See technician and diagnostic links below. Have you tried running the unit through the diagnostic mode ? Matt Ace technician

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See service manual link with error codes listed for your Kenmore / Samsung washer. Matt Ace technician

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I think your model number is Wt1201cv not Wt1021cv. I have provided you with a service manual for diagnostics and video links below. The ( LE ) Error . 1) Check the connections at the hall sensor and at the BLUE 6-pin connector on the main board. 2) ·Check the connections at the stator and at the yellow 3-pin or BLUE 6-pin connector on the
main board. 3) Test the stator to determine it is not defective.4) Test hall sensor to determine it is not defective. 5) Check the drum to verify the bearings are not locked. Matt Ace technician

Hi. I could not look up that model number. Please verify that your model number you supplied is correct.

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We only do residential units. You would need to find out the make and model of the unit along with the refrigerant type. Your indoor ambient temperature will have a big factor also on the suction pressure. You will alo nee to know if its a expansion valve system or a capillary tube system. Matt Ace technician

Hello, See the diagnostic sheet links below. Have you run it through the diagnostics to see if there are any error codes?

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See complete diagnostic & technical information for you model below along with video links. Matt Ace technician

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See the links below on disassembly steps to remove the transmission and motor. Matt Ace technician

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See links below and videos. Matt Ace technician

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See technician sheet and diagnostics. It sounds like a defrost issue or air damper assembly. Run through diagnostics with link below. See video links. Matt Ace technician