All Answers

See service guide links below

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See additional diagnostic and service bulletin in the links below. Matt Ace technician

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See fix kit for WR49X10180 ice ball link below. Matt Ace technician

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I have provided all available resources links below. Matt Ace technician

I have attached a link with over 15 pages of repair help videos on GE brand washers with 10 videos on each page for you to research. There are videos for almost any aspect of repair for all types of GE washers to view. Good luck !

I have downloaded a link for you with over 15 pages of repair help with 10 videos on each page pertaining to GE washers. Some are for top load models, however there are dozens of repair help videos on front load models as well.

Okay, on the 690/s model what you want to do is turn of unit and then unplug or turn of main power switch or even disconnect power at breaker for 10 minutes . Reapply power and turn unit on and light should be off. If light is still on, look for the “chime” icon button on your control panel ( icon should look like a bell) and push and hold for 15-20 seconds and that should turn service light off. good luck!

Hi. THe temperature probe is good. It should read about 1100 ohms at room temp. give or take. 1080 is right where it should be reading. The temperature probe is not the faulty part. Sounds like a faulty control board.

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See provided links below to help on this issue. There are no specific service pointers on this issue. Hope the helps. Matt Ace technician

Hi. I have attached the service manual for this unit. I assume this has a temperature probe. Temperature probes should read about 1100 ohms at room temp. If the temp probe tests good, then your control board is most likely the issue. Run the diagnostics and check for error codes to further assist you.

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See links below. Matt Ace technician

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I have provided a technician link below.
The Program Code is located on the Serial Plate on this unit after the word Code.
1. Press and hold the Door Alarm Keypad DoorAlarm .
2. Press and hold Freezer Temperature Down Keypad .
3. Release the Door Alarm Keypad DoorAlarm and wait 3 seconds.
4. The control will display PE to indicate the programming mode.
5. Entry is confirmed by pressing the Freezer Temperature Down Keypad once more.
6. The control will display the current Program CODE. This value should be validated with the Program CODE printed on the unit serial plate.
NOTE: If the Program CODE is already correct, the Programming Mode is exited by pressing Door Alarm Keypad for 3 seconds.
7. Press the Refrigerator Temperature UP Keypad or Refrigerator Down Keypad to change the digit value with each key press.
8. The decimal point indicates the selected digit. Press the Freezer Temperature UP Keypad to select the next digit.
9. Once the desired Program CODE is entered, press and hold the Freezer Temperature DOWN Keypad until the Program CODE begins flashing indicating it has been saved.If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep. (The unit will NOT run with a Program CODE of 0000).Once the Program CODE has been saved the Programming Mode is exited by pressing any key. If the new code is incorrect this process should be repeated.

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Have you entered it into the service diagnostic mode ? See link below for diagnostics and error codes tech. sheet. Matt Ace technician

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There was no service bulletins on this issue. See the technician diagnostic & troubleshooting link below. I would run the unit through diagnostics and see if there are any error codes. Matt Ace technician

Hi. I have attached a similar but not exact service manual for you. With everything you have explained and all the testing you have done, sound like you either have a faulty ice maker or control board.

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See complete troubleshooting and diagnostics on page #48 in service manual link below. Also see service bulletin on ice maker link. Matt Ace technician

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I would then replace the hinges left 4375323 Left 4375324 Right. See service bulletin on door issue below. Matt Ace technician

Hi. I have attached the service manual for you so you can get the error code. I have ran into this symptom before on these units and found the case sensor is almost always the faulty part. I will get an overflow or water level type of error code. It can also be a faulty main control but I have never found a faulty control for this issue. p # DD94-01006A I have attached a video for this repair as well .

Hi. There are 2 spring clips that hold the front of the console down. Using a putty knife works best to depress the clips. I have attached a video that will show you how to do this.

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See link below. Matt Ace technician