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Hello
See Technician sheet along with service bulletin links below. Run the unit through diagnostics to see if you have any error codes. Matt Ace technician

Hello

UE Error code
1) Problem / Cause: – upgrade main pcb software for LISTED SERIAL NUMBER RANGE(S)
SERVICE NOTE: PRIMARY service method: download PGM by portable jig
Do Not replace Rotor & Stator when UE error occurs by imbalanced load unless Rotor and/or stator test as specifically having an issue. Only replace main PCB if unable to update s/w with portable download jig or if main pcb tests as having an additional issue 3. Solution – confirm serial number of product…SEE ATTACHMENT
– Only apply S/W update to the product with serial number range(s) as shown in ATTACHMENT

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