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In reply to: No Cool in refrigerator section

We have a video that steps you through this very issue. View the video linked below

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In reply to: Dishwasher not cleaning

Thank you for your question, watch the video linked blow, it should help

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In reply to: Stains on burners

I looked up your model number and found a video that should help you out

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In reply to: Water leaking onto freezer door

We have an video that could help you. Check out the link below.

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In reply to: Leaking water

I looked up your model number and found a video that should help you out

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In reply to: Unit starts then stops

Thank you for your question, watch the video linked blow, it should help

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In reply to: Not washing properly.

Good question – I have gone ahead and linked a video below that may assist you

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In reply to: Dishwasher will not start

Good question – I have gone ahead and linked a video below that may assist you

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In reply to: Runs for 10 seconds and then stops

Based on your question I have located a video linked below that could help you,

0 votes
In reply to: Not heating

Thank you for your question, watch the video linked blow, it should help

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In reply to: Leaking water

I looked up your model number and found a video that should help you out

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In reply to: Not making ice

Thank you for your question, watch the video linked blow, it should help

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In reply to: Controls will not respond

Good question – I have gone ahead and linked a video below that may assist you

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In reply to: Uploading photos to refrigerator display

Hi. I have attached a tech sheet for a similar model. Not the exact unit you have. Have you tried to reset the unit by unplugging it? Then see if you can upload the pictures. Are you sure the USB and photo files are formatted correctly? I have attached the owner’s manual on a similar unit as well. On page 39 it has a small trouble shooting section for uploading photos. It says to make sure the photo files are in the root directory of the USB drive and to make sure the files are JPEG format.

0 votes
In reply to: Freezed food in the refrigerator section

Hi. The damper assembly is very common on this unit to cause this issue. The damper door breaks off causing freezing in the FF section. It is P# WR49X10091. I also have attached the service manual for a unit very similar. I could not find the exact one for your model. I attached videos for this repair as well.

0 votes
In reply to: dryer will not heat

Hello
See diagnistic guide link below. Go to page #27 in diagnostics and run the unit through the test mode. See if there are any error codes. I have also attached the ( DV ) series dryer that is very similar to this unit. No service bulletins on this model at this time. Matt Ace technician

0 votes
In reply to: Washer Leaking water

Thank you for your question, watch the video linked blow, it should help

0 votes
In reply to: Compressor will not start

Thank you for your question, watch the video linked blow, it should help

0 votes
In reply to: No cool

Good question – I have gone ahead and linked a video below that may assist you

0 votes
In reply to: Vibrates and makes noise

I looked up your model number and found a video that should help you out

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