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Hello
See the technician diagnostic manual link below. You will need to check for power at the auger while energizing the door flap. You could have a bad dispenser assembly loosing power to the motor. If you have 115 volts to the motor while energized and the motor stops you have a defective auger motor. Matt Ace technician

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Is the unit operating at normal temperatures ? It should be -5 degrees to +5 degrees in freezer and 38-44 degrees in refrigerator section. If temperatures are good run unit through diagnostics see link below. If temperatures and diagnostics are normal you have a metering device making noise. We have have several units with the same issue, refrigerant moving through the system causing this noise. Factory says its normal functioning noise. Matt Ace technician

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Thanks for asking a question. I looked up that model number and we have a video on a similar issue. I put a link below the answer.

Thanks for asking a question. I looked up that model number and we have a video on a similar issue. I put a link below the answer.

Good question – I have gone ahead and linked a video below that may assist you

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If you are running a -20 vacuum and a half frosted evaporator you have a low refrigerant charge. The evaporator is starved for refrigerant. This should be running 2-4 lbs suction pressure in a 70 degree ambient temperature. Bring the charge up to 2-4 lbs and you will find a frosted coil top to bottom. Matt Ace technician

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We have a video that steps you through this very issue. View the video linked below

Thanks for asking a question. I looked up that model number and we have a video on a similar issue. I put a link below the answer.

Good question – I have gone ahead and linked a video below that may assist you

Thank you for your question, watch the video linked blow, it should help

We have a video that steps you through this very issue. View the video linked below

Thanks for asking a question. I looked up that model number and we have a video on a similar issue. I put a link below the answer.

Good question – I have gone ahead and linked a video below that may assist you