All Answers

Hi. I do not see “Ban Line” listed as an error code. I would thing this is a control, voltage, or wiring issue. The Dc63 sounds like a software code. I have attached the service manual for you to look through.

Hello
See service guides for DEGX1 & DGGX1 DEGX2 & DGGX2

Removal of Drum Inlet Bearing
a ) Lift the lid.
b ) Remove the drum inlet bearing cap by unscrewing with a M5 or 3/16” Allen key.
c ) Remove the 5 screws securing the bearing retainer to the drum and remove the retainer.
d ) While lifting the drum slightly, slide the bearing and housing off the shaft.
Matt Ace technician

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See tech. sheet and wiring diagram link below. Matt Ace technician

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On this model the F06 error is ( Drive motor tachometer error ) The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after just under 3- minutes. Verify the shipping system including shipping bolts,
spacers and cables are removed.
* Unplug washer or disconnect power.
*. Check wire harness connections between the drive
motor and the Motor Control Unit (MCU), and between
the MCU and the Central Control Unit (CCU).
*. Plug in washer or reconnect power.
*. Check the MCU by looking for operations of the drive motor

See technician sheet attached

Hi. The model number is incomplete. It is missing the last 5 digits. Sounds like you have a short in the door switch or wiring or a bad control board. The model number tag should be around the frame of the oven when you open the upper or lower door.

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See technician sheet for diagnostics. Matt Ace technician

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F07 Error
If the motor speed is not controlled then it will switch OFF the motor and wait for the speed decreased to 0rpm. At the second occurrence in the same wash phase it will go to ERROR mode.
Run Quick Diagnostics Test to check motor drive system.
7) Check the drive motor for powered rotations.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the motor, and Central Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the CCU by looking for operations of the drive motor.

See technician sheet below Matt Ace technician

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Ice build up is caused buy humidity from an air leak. Check the dispenser door flap to make sure you have a 100% seal. Also check your door seals and make sure the doors are correctly closing with nothing restricting them for closing all the way like food or a shelf. See tech. sheet below Matt Ace technician

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Please double check your model number it is not correct. Matt Ace technician

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See complete diagnostic for your model below in our technician service manual link. There are no service bulletins on this model currently. It sounds like a restricted pump assembly or a bearing issue. Matt Ace technician

Good question – I have gone ahead and linked a video below that may assist you

Thanks for asking a question. I looked up that model number and we have a video on a similar issue. I put a link below the answer.

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See links below for all information we have on this model. Matt Ace technician 

Good question – I have gone ahead and linked a video below that may assist you

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See the link below for the troubleshooting & diagnostic guide along with the wiring diagram.
Matt Ace technician

Hi. I have attached the tech sheet for your unit. IT does not state the refrigerant charge and I could not find the correct amount anywhere else either. I would guess that it takes 5.0 ounces give or take .5 ounces. The tech sheet does give proper low and high side pressures. You could dial in 5 ounces and then wait about 20 mins and check your pressures . Then you can remove or add refrigerant until your pressures read correctly.

Yes, that does sound like a bad motor. Attached are some videos for this repair.

Hi. It sounds like you have a clog somewhere preventing washer to drain as fast as it should. There is a filter on this one that is common to get clogged. It is located it the tub to pump hose. This is the large hose that connects to the drain pump and bottom of the tub that you would have removed to install the new pump. Take this hose off and check the filter inside it. Attached is a video.

Does the unit start washing? If your drain pump and hose are good, and there are no clogs through the drain line, see if you are getting power to the drain pump when the unit is suppose to be draining. Are you able to hear the drain pump try to run? I have attached the tech sheet for you. IF no power is being sent you could have an issue with your control board or a damaged wire.

Hello
See tech. sheet link below.
Matt Ace technician