Hello
See service pointer link and technician diagnostic link below. Matt Ace technician
- AV Repair Help answered 10 years ago
Hello
If your thermostat had loose connections it will have a (voltage arch) and burn the terminals due to overheating. We have see this happen many times. I have provided you a link with complete diagnostics and wiring diagram. If you ordered the thermostat by the model number of the Microwave it should be the correct thermostat. Are you ordering the Hood T.C.O. ? If so that is a normally open thermostat . That also is in series with the door switch that is normally open. Look at page #30 for wiring diagram specifics in the link below. Matt Ace technician
- AV Repair Help answered 10 years ago
- last active 10 years ago
Hello
See troubleshooting and service manual on page #11 of the links below. Matt ace technician
- AV Repair Help answered 10 years ago
Hello, we do not currently have any videos for this particular model. I have provided a link to a service manual that should help you out.
- Guest answered 10 years ago
Hello, I could not find the tech sheet for this exact model. Have you checked to see if the motor is getting power? Does the motor make any noise? have you checked to see if anything is caught in the motor? If you did change out the control and it fills and drains I would suspect either bad wire harness or bad motor. The tech sheet will be taped onto the back of the kick plate.
- Guest answered 10 years ago
I will need a model number to provide you with this information. Thanks
- AV Repair Help answered 10 years ago
Hello
On a no cool in both sections it could be a number of possibilities. I have provided a complete diagnostic chart to troubleshoot your issue. Diagnostics start on page #46 of the link below. Also is an advanced search link to Samsung refrigerator repairs. We have many videos on our website https://www.appliancevideo.com/advanced-search/ Matt Ace technician
- AV Repair Help answered 10 years ago
The return damper may be iced up due to a door being left ajar. Understanding how inconvenient it may be, the next step would be to empty and unplug the refrigerator and leave both doors open for 24 hours to allow to thaw and dry in between the compartment channel.Then you will have to monitor closely to see if issue reoccurs. This was built in Korea by Samsung for the Kenmore line and i cannot fin any additional information on this particular model at this time.Be sure both doors are closing and sealing properly as the ambient air temperature difference would be a likely cause. Good luck.
- Sam, Ace Appliance answered 10 years ago
UE Error code is an unbalanced load is detected during the final spin. The basket won’t spin over 150 rpm when this code is displayed. Cancel the cycle or let it end. Adjust the load and see if the washer spins properly. If not, inspect the suspension system in the cabinet and replace any defective parts.With any washing machine, it is vital to ensure that the load is evenly balanced when using a spin cycle. Redistribute washing by adding or removing items to ensure a more balanced load. Single large or heavy items such as bath mats or large towels are unlikely to spin on their own, so please add two or three additional towels and put on another spin cycle. If the door remains locked and the machine is displaying UE error, please run a drain program. You can run a drain program by selecting the spin button until it is on no spin (either spin symbol with line or zero). See video link below
- AV Repair Help answered 10 years ago
- last active 10 years ago
Hello
This certainly sounds like a defrost issue. If the damper is open you have a restriction across the evaporator. See diagnostic links below. Matt Ace technician
- AV Repair Help answered 10 years ago
Hello
If you are getting 115 volts to the controller and the the compressor starts manually and is running under the nameplate amprege its absolutely a bad controller. See links below. Matt Ace technician
- AV Repair Help answered 10 years ago
Hello
Go to page #35 of the diagnostic manual for your model. See links below . Matt Ace technician
- AV Repair Help answered 10 years ago
Hello
I have provided all information requested including diagnostics sheet for your model . Matt Ace technician
- AV Repair Help answered 10 years ago
Hello
This is an incomplete model number. Zelik please give us good model numbers. 50% of them you give us are not good model numbers. A hot compressor will indicate poor air flow across the compressor or a impacted condenser. You could also have a sealed system issue. Matt Ace technician
- AV Repair Help answered 10 years ago
- last active 10 years ago
Hello
This is not a good model number. This sounds like you have a defective overload / Relay or a tied up compressor. If you provide a good model number we can get more information.
Matt Ace technician
- AV Repair Help answered 10 years ago
Hello
Look at the service bulletins related to your unit below. You also want to check water pressure up to the water inlet valve, you may have a plugged saddle valve. The Ice maker is not connected to water and the ice maker on/off switch is in the on position. Even though no water is supplied, the Ice maker continues to try to make ice which causes the Ice compartment temperature to remain at 15° F (-10° C). Over a long period of time combined with minimal entry into the refrigerator compartment, temperatures may gradually drop below the set temperature in the refrigerator compartment. Matt Ace technician
- AV Repair Help answered 10 years ago
Hi. I have attached a video on how to remove the dispenser cover for you.
- Brian, Ace Appliance answered 10 years ago
Hi. I can not find a tech sheet or any information on this unit for you. I had a dishwasher that recently did the same thing. I went through and checked all the wiring. Checked the motor and heater to ground. It was hooked up to a GFCI circuit. Is this unit hooked up to a GFCI circuit? The GFCI’s get weak and are usually the culprit. Try hooking up or plugging the unit into a completely separate circuit in the house. See if it still trips when the door is closed. If not your issue is in the original circuit it was hooked up to. The GFCI or something in the electrical circuit is bad.
- Brian, Ace Appliance answered 10 years ago
Hello
Sorry, This model is in request for the next appliance to be completed. We have over 5,500 videos on our site now and will have videos on your model within the next 30 days . You may look on our site for similar Samsung videos that can help. Matt Ace technician
- AV Repair Help answered 10 years ago
If you are certain that there is not 115 volts at the evaporator fan motor then it most likelywill be a bad control board. On this model the power for the evaporator fan motor originates 6871JB1185A control board. This is a very common issue. Matt Ace technician
- Sam, Ace Appliance answered 10 years ago
