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Hello

3E Error code

1) Unplug The Washing Machine:
Unplug the washer for 2-3 minutes. If the fault is displayed because of an electronic glitch, or communication issue, unplugging the washer for several minutes may possibly reset the electronic panel.

1. Check Wire Connections On Drive Motor, a common issue that causes the 3E error code is connection problems. Also double check the wire harness on the motor. Make sure to check the inside of the molex connector . Sometimes the contacts inside the can arch or melt.

   1. Check Wire Connections On main Control Board:
      The control board could possibly have a faulty wire connection, or a loose connection.

   2. Check Hall Sensor:
      The hall sensor on the back of the washer monitors the speed and direction of the tub. The sensor can be out of range or it could also have a faulty wiring connection. I’ve also seen the wire harness on the motors hall sensor break. I know of other technicians who have seen the same issue. Double check the hall sensor. If you have a multimeter, you could ohm the sensor out. You can ohm the sensor out from the board or directly at the sensor. If you tested the hall sensor from the board, that would rule out a broken wire at the same time.

5) Have you checked that the inner tub of the washer is spinning freely? Sometimes something as simple as a sock getting stuck between the inner and outer tubs can cause this type of an error code. Also, does the error code seem to occur during a certain part of the cycle?

Matt Ace technician

Hi. If the washer does not seem to be going off balance and you are still getting this error you could have an issue with the off balance switches or control. I have attached the tech sheet for you. Page 1 lists your error code which is error code #5. It explains to look at “wet clothes” on page 3. Follow the instructions there to diagnose your issue.

Hello, Typically when the dish washer adds time like that there is a problem with the heating circuit, With you already doing the control board you will need to check out the heating element then the wires. The element is on the bottom of the washer inside the tub, it is round and looks like the element in a oven. I did not find your exact tech sheet for this model but if you remove the bottom kick plate it should be rite there. It adds time because it want to get to a certain temp and try to give you a accurate time.

Hello
Are this the board part numbers you replaced # WPW10312695 # WPW10708780. If so did you program the board . See instructions below
Programming Mode:NOTE: The Program Code is located on the Serial Plate on this unit after the word Code.1. Press and hold the WATER Keypad.2. Press and hold LL Keypad.3. Release the WATER Keypad and wait 3 seconds.4. The control will display PEto indicate the programming mode.5. Entry is confirmed by pressing the LL Keypad once more.6. The control will display the current Program CODE. This value should be validated with the Program CODE printed on the unit serial plate.NOTE:If the Program CODE is correct, the Programming Mode is exited by pressing water Keypad for 3 seconds.7. Press the UR Keypad or LR Keypad to change the digit value with each key press.8. The decimal point indicates the selected digit. Press the UL Keypad to select the next digit.9. Once the desired Program CODE is entered, press and hold the LL Keypad until the Program CODE begins flashing indicating it has been saved.

Hi. This is actually normal and is nothing to be concerned about. The dispenser acts as a siphon. Once water flows through the soap dispenser it has to reach a certain level to flush out. This is because there is a stem or spout that is much taller than the dispenser cup. This is why the soap stays in the cup until water flows through it to flush it out. So after water flows through and stops you are left with some water in the dispenser cup because it can not drain all of it out. This is normal.

Hi. This does sound like a bad timer. Normally when the washer cycles it will drain the water out while it is not spinning, then after draining, the timer has a 3 second delay which allows the transmission gears to engage for spin. I have seen timers bad to the point that the timer will no longer have the delay and cause this issue. Sometimes its only on certain cycles of the timer. This is why your washer will start spinning if you open the lid or switch the speed, because it gives the delay it needs for the gears to engage.

Steve
Are you getting any error codes ? If another company installed the main bearing and the noise immediately came after that, my first thought is the bearing was not seated properly or installed correctly. We have seen this happen many times when the bearing kit is not installed properly. I have provided the link below for diagnostics and the bearing kit. Matt Ace technician

Hello
I have provided you with all service manuals and service bulletins related to this product. Run the unit through diagnostics to pinpoint the issue. Matt Ace technician

Hello
If it has the motor powered damper door look at the this first. If it does not have a powered damper door it will be the temperature control. This is discontinued model so there is no information unit specifications or wireing diagrams. Matt Ace technician

Hello
Look at page #34 on the diagnostic chart link below. This should guide you to the proper diagnostics. Thanks Matt Ace technician

hello, i have provided you with the tech sheet and also a video, I hope this helps you out.

Hello
I have provided you with a technician diagnostic sheet. I would start with the timer if there is a Burt terminal .
Matt Ace technician

Hello
The best direction to start looking is the motor pump assembly on this model. Possible particles stuck in the pump. See parts and video link . Matt Ace technician

Hello, the knob itself just pulls off. but if you mean the gas valve you need to pull the panel off and it just bolts on to the fuel rail. be sure to check for leaks!!!

Hello, these ice makers in the fridge section have been a issue for a while. I hope this video helps.

Hello, if you have changed the main control then the only thing left would be the wires or the door switch. do you have an error codes?

Hello
See links below on your model along with a video of your specific ice maker. Matt Ace technician

The broil ONLY is correct for self clean bake usually starts and broil contains the temperature it should have read 875-975 degrees and approximately 26 minutes this is normal to get to that temperature. The self clean cycle should be no less than 3 hours to complete.

Hello
See technician sheet below to see motor inverter board status indicator lights and what they mean. Matt Ace technician