0 votes

I recommend replacing the lid switch on this unit. See video links below.For any parts needs 7 – Days a week call 1-800-830-5465 or visit our website at http://www.savemoreonparts.com

0 votes
In reply to: No heat and drum turns

Check you vent to be sure you have good air flow. If you have good vent flow I recommend replacing the thermal cut off on this unit. See parts and video links below.For any additional parts needs please call 1800-830-5465

0 votes
In reply to: No heating at all

I would start by checking the element and replacing the heating element if it is shorted or opened . See parts and video links below.For any additional parts needs call 1800-830-5465

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I recommend replacing the thermal fuse on this unit. See parts and video links below. For any additional parts needs call 1800-830-5465

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If its a major water leak and its coming from under the washer I recommend replacing the bearing kit on this unit.For any parts needs call 1800-830-5465

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if you have power to the unit I recommend replacing the lid switch on this unit.See parts and video links below. For any additional parts needs call 1800-830-5465.

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I recommend replacing the touch membrane on this unit, see parts and video links below. For any additional parts needs call 1-800-830-5465

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If its leaking water ever eight hours, that is when the unit goes into the defrost cycle. I recommend examining the drain pan on this unit. I think you will find it rusted or cracked. See parts and video links below If you need parts call 1-800-830-5465

0 votes
In reply to: No tumble it just hums

I recommend replacing the drum belt on this unit. See parts and video links below.

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I recommend replacing the motor sump assembly on this unit.See video links below.

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The “Smart Diagnosis Tool” is fairly easy to use. Here are LG’s instructions on how to use that tool:

  1. Download the LG Smart Laundry & DW application on your
    smart phone.
  2. Open the LG Smart Laundry & DW application on your smart
    phone.
  3. Press the Smart Diagnosis button on your smart phone.
  4. Press the Diagnose button on your smart phone.
  5. Press the Dishwasher button on your smart phone.
  6. Press the RECORD button on the smart phone and then hold
    the mouth piece of the smart phone near the speaker located
    on the panel. Hold the phone no more than one inch (but not
    touching) the machine.
  7. Press and hold the Option button on the dishwasher display
    for three seconds.
    After three seconds, the display will change from – : — to 17
    and then start counting down the remaining time.
    NOTE
  8. With the phone held in place, press the Smart Diagnosis button
    on the phone.
    Do not touch any other buttons or icons on the display
    screen.
    NOTE
  9. Keep the phone in place until the tone transmission has finished.
    This takes about 17 seconds and the display will count
    down the time.
  10. When the recording is complete, view the diagnosis by pressing
    the Next button on the phone.
    If you have any trouble doing this on your own they do offer that same support over the phone at 1-800-243-0000.

I would recommend trying this feature before installing parts you may not need. If I had to guess I would say it may be with the main control on the unit. Sometimes the relays on the board will give a “buzzing” sound when failing and with intermittent problems on the machine it sounds like the unit is not sending or receiving the correct information. However, I would start with the Smart Tool first and let us know what codes you get from that, it is a free service and fairly easy to do. We also have a copy of the owner’s manual if you need that. Good Luck and let us know what you find.

0 votes
In reply to: No tumble it just hums

I would check voltage at the motor, you should have 115 volts. If you have power I recommend replacing the drive motor on this unit. See parts and video links below.

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In reply to: Slow tumble/squeaking

I recommend , idler roller, and belt on this unit, the most common causes of squealing issues. They even sell all three in a kit . Call 1-800-830-5465 for any parts needed. See parts and video links below.

0 votes

Check your vent to make sure you have no venting issues. If you have proper air flow I recommend installing a new heating element on this unit. See parts and video links below.

0 votes
In reply to: No heat

Look at the bottom bake element for Burt spots. If you see any this means it it shorted. I recommend installing a new bake element on this unit. See parts and video links below.

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I recommend replacing the bellow on this unit.It is the most common issue for water leaking in the front. See parts and video links below.

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I recommend replacing the touch panel on this unit. See parts and video links below.

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In reply to: Door won't stay shut

I recommend checking to see if the door hinges are bent on the unit, if so adjust the hinges until they are in the correct position.

0 votes
In reply to: No start

This model is very common for control board issues, we have replaced 22 boards on this model in the last six moths. I recommend replacing the main control board on this unit. See video links below.

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