0 votes
In reply to: No cool

I recommend replacing the defrost heater on this unit. See parts and video links below.

0 votes
In reply to: makes too much ice

I recommend starting off by checking to make sure the ice maker arm is in the proper place. See link to ice maker videos. https://www.appliancevideo.com/?cat=&find=ice+maker&post_type%5B%5D=post&post_type%5B%5D=premiumvideos&post_type%5B%5D=fromthefield&post_type%5B%5D=embdvideo

0 votes
In reply to: Stops mid cycle

I recommend replacing the drain pump on this unit. See parts and video links below.

0 votes
In reply to: dripping inside
0 votes
In reply to: Loud thumping noise

I recommend replacing the rear drum supports on this unit. See parts and video links below.

0 votes

I recommend replacing the triple inlet valve on this unit. See parts and video links below.

0 votes
In reply to: No heat

I recommend replacing the bake element on this unit. See parts and video links below.

0 votes

I recommend replacing the condenser motor on this unit. See parts and video links below.

0 votes

You service it the same way as you would on a standard compressor with an inverter board. Check for power into the inverter, if you have power replace the inverter board. If you replace the inverter and compressor does not start up and run without any noise or vibration replace both inverter & compressor. These compressors run very quiet, to the point you almost cannot hear them run in most cases . If you hear any grinding or internal compressor noise you must replace the compressor. If you do not have power to the inverter check supply power from main control board back to inverter. If you have no power to inverter you have a 95% chance of a bad (MPCB ) Main Power control Board.The innovative design provides a smaller, quieter, oil-free compressor; reducing temperature variation in the refrigerated space and increasing energy efficiency. See inverter board video link. https://www.appliancevideo.com/premium/samsung-rf263teaesr-refrigerator-not-cooling-in-freezer-and-fridge-inverter-board/

Service Requirements
The compressor design requires changes to the existing process for sealed system diagnosis and repair. Changes include:
• Use of dedicated, oil-free hoses and gauges,
• Use only a Non-UV Dye Dryer,
• Do not overheat the discharge tube,
• Do not handle the compressor by the discharge tube, and
• Always replace the inverter with the compressor

0 votes
In reply to: CONTROL BOARD?

If you are looking to salvage the unit you can have the board repaired. The F2 error is a control board error. I have had a lot of boards repaired by fix a board good results. We have used both w/good results. However, FixYourBoard- http://www.fixyourboard.com/ does comprehensive testing of their boards. I go with Core Centric Address: 175 Wall St, Glendale Heights, IL 60139 Phone:(630) 216-5000 http://www.corecentricsolutions.com/ because it is much Faster turn around time, good quality and usually less expensive but regardless of who you have rebuild it, , Always advise the customer that rebuilding is not successful 100% of the time because, just like appliance repairs themselves, sometimes the component need to repair the board is no longer available either or you may get a board back from the re-builder and install it and find only part of the problem was corrected especially depending on who the re-builder is (hint: read the first line above). If this is a run of the mill Electronic Relay Control versus a high-end brand oven controller does affect the success of the repair.

0 votes

Hi. I looked up the tech sheet on your unit. The clean light blinking is indicating an error code. Are you getting 4 blinks then a pause then 4 more blinks? This would be a 4-4 error code which is not listed. There is a 4-1 and 4-2 error code which involve an issue with the motor or control board. check that blinking light and let me know.

0 votes
In reply to: SE error code

Try undoing the ribbon connector from the touch pad and control. Clean the ribbon and reassemble. Let me know if that works for you.If that does not work Replace the moisture sensor. located on the left side of the cavity over a vent. On earlier models, the control faulted to an F-9, which was equally confusing if you did not know what it meant. The sensor is a silver-colored disc with 2 wires.

0 votes

Dual Evaporator models, by design, create a high humidity environment in the fresh food section. Although this design improves the preservation of certain refrigerated foods, the potential exists in some units for an ice ball to form in the lower section of the compartment due to excessively cold temperatures and high humidity. The low temperatures are created by gaps around the beverage center duct and along the left side of the Custom Cool air handler cover. These locations can be sealed and the temperature improved using the service kit WR49X10180 (120V heater) or WR49X10175 (220V heater). Refer to the attached kit instructions for the proper repair method.Models Affected: PSF26P, PSS26P, PSW26P, PSF26R, PSW26R, PCF23P, PSC23P, PSH23P, PSW23P, PCF23R, PSW23R, PCF25M, PSC25M, PCF25N, PSC25N, PCF25P PSH25P, PSC25P,

Step 1
Remove the bottom three bins and lower shelf in the fresh food compartment. Remove any ice inside the fresh food side of the unit. Check under the quick chill assembly. Clean and dry the area, as well as the sump.
Step 2
Remove the beverage center duct cover and the evaporator line cover. Remove the fresh food evaporator cover via the three (3) screws attaching it (Figure 1). Tilt the assembly out of the way of the beverage center duct. It is not necessary to disconnect the fans. Remove any ice present and dry the area thoroughly. Should Fresh Food Evaporator EPS Block or Air Return EPS Block become damaged in this process, utilize replacement pieces in kit.
Figure 1
Step 3
Remove Beverage Center Duct and replace with new duct from kit, liberally applying RTV to seal Duct in place. Apply RTV completely around the Duct including behind and below, smoothing on with finger is preferred method. Cover as much of the gasket area as possible (Figure 2). Install the EPS L-insert per Figure 2.
Figure 2
Step 4
Apply a liberal bead of RTV along the space between the custom cool cover and the left sidewall (Figure 3).
Smooth to ensureStep 5
Apply a liberal amount of RTV102 to the underside of the 3-watt AC heater assembly. Follow the INSIDE of the lip on the bottom of the heater assembly (Figure 4). Ensure the RTV will make contact around the entirety of the heater assembly when applied to the custom cool cover.
Figure 4
Step 6
Position heater assembly on custom cool cover, making sure heater assembly is directly touching the left sidewall (Figure 5). Heater assembly should fit custom cool cover geometry snugly. Ensure that the heater assembly goes all the way back to the evaporator tube cover.
Figure 5
C
OLDESTCOLDDELIFRESHEPS L Insert
2
Step 7
Apply aluminum tape to the front of the heater assembly. Starting back under the Quick Chill assembly and coming up the front of the heater assembly about 2.5” (Figure 6). Keep the tape as close to the left side fresh food
wall as possible.
Figure 6
Step 8
Cover aluminum tape with white vinyl tape.
Step 9
Route heater wire under evaporator cover as far back as possible for as little consumer exposure as possible.
Figure 7
Step 10
Replace evaporator tube cover. Move evaporator cover back into position and replace screws. Remove the cold water reservoir plastic cover. Position the reservoir coils as clear of the right front DC grommet as possible
(Figure 8).
Figure 8
Step 11
Ensure power to unit is disconnected before drilling.
Check for Flow Meter wiring harness clearance in doghouse before drilling.
If the unit has precise fill feature, check for wire harness clearance in doghouse before drilling. If wires are in the way, adjust hole location accordingly.
Drill a 1/2″ hole straight down into the machine compartment. Locate the hole in front of the right front DC grommet. Hole should be 1” in front of DC grommet edge and 2” from right liner wall (Figure 9).
Drill perpendicular to the surface.
Triangle WarningTriangle Warning
Figure 91”2”

I hope this helps.

0 votes

Do you have 120V at the harness from main board in back to the board in the door? Had an one a few weeks back that the L1 was broken about 10″ inside the door, wire pulled right out of the hinge at the top. New door on order. Also did you hear or test the door switch engage click. I have seen several that the plastic bracket housing have warped and don’t contact the switch.
ENTER SERVICE DIAGNOSTICS Mode: See what error codes you receive.
Press SW1 and SW2 simultaneously for 3 seconds. Release both buttons when you hear the CHIME indicator.
Unit must not be in Lockout prior to entering SERVICE DIAGNOSTIC MODE.
The display will show 01 to indicate the control is in step 1 of the diagnostics routine.
To EXIT SERVICE DIAGNOSTICS Mode: do one of the following 3 options:
• Press SW1 and SW2 simultaneously for 3 seconds.
• Disconnect the product from power.
• Allow 20 minutes to pass.
Following the exit of the diagnostic mode, the controls will then resume normal operation.
Cooling diagnostics are steps 1 through 7 and 32 through 39. Dispensing diagnostics are steps 8 through 31.
Each step must be manually advanced. Press SW5 to move to the next step in the sequence. Press SW4 to
back up in the sequence to the previous step. Diagnostics will begin at Step 1. Each step is displayed in the two
digits of the dispenser user interface display. The step results are displayed in the two digits on dispenser user
interface display 2 seconds after the step number is displayed. An amber order filter light will be shown to
designate that the step number is being displayed and a red replace filter light will be shown to designate that
the status of the step is being displayed. All button and pad inputs shall be ignored and all inputs shall be off
except as described in the actions for each step.
Service Test – 1 FC thermistor
• The board will check the resistance value of the thermistor and display flashes results on the Temp
Display. (01 = Pass, 02 = Open, 03 = Short)
Service Test – 2 RC thermistor
• The board will check the resistance value of the thermistor and display the results on the Temp Display
(01 = Pass, 02 = Open, 03 = Short)
Service Test – 3 Evaporator fan motor and air baffle motor
• Control the RC & FC Evaporator Fan Mtrs. by depressing SW3 (01= Both Fan Mtr. off. 02 =FC Fan on.)
• Depress SW3 once to advance. Step 3 will flash quickly and advances to steps 13/23 very quickly. The result
is RC Fan on, Pantry Air Damper on. Pantry Air Damper will open and close automatically. (13= Damper Open.
23= Damper Closed). Verify air flow inside pantry on left hand side when damper is open, (13 displayed). Air
flow in pantry will cease when 23 is displayed).
• Depress SW3 to advance to last step. (04 = Both RC & FC fans on).
Service Test – 4 Compressor/ condenser fan motor/evaporator fan
• Control the Sealed System loads selecting SW3 (01 = Initialize Dual Evap Valve in home position (4min), 02 =
Close both RC&FC Evap Valve (1min), 03 = Turn compressor ON (1min), 04 = Keep compressor ON, drive the
valve to RC position & turn RC fan ON, 05 = Keep compressor ON, drive the valve to FC position & turn FC
fan ON.
Verify air flow from the evaporator fan.
Service Test – 5 Compressor Status / Speed
• Initial Display 02 = Minimum speed
• Depress SW3. Display = 03. Compressor Ramps up to Max speed. When Max speed reached, 01 displayed.
• Depress SW3. Display = 04 Speed ramps down from Max to minimum speed. Display = 02
Service Test – 6 Defrost heater/Bi-metal
• Note: if bi-metal is open, it will need to be by-passed for heater to operate. Heater should be on. Display will
be blank until a valid reading is displayed. (01 = Bi-metal closed, 02 = Bi-metal open)
Service Test – 7 Defrost mode Selection
• The defrost mode can be set by using SW3. In ADC Mode the product will automatically defrost after a
minimum of 8 hours of compressor runtime up to maximum of 96 hours of compressor runtime, depending upon
product usage. In Basic Mode the product will automatically defrost after 8 hours of compressor runtime.
(01 = ADC ON, 02 = Basic Mode ON 8 hour timer.)
Service Test – 8 All UI indicators
• Verify that all LED indicators and UI display digits turn on automatically. All indicators ON for 30 second
timeout.
Service Test – 9 UI Button and Pad Test
• Displays the user Interface Buttons and Ice and Water Pads status as described in the Component Status
Indicator column,below.
NOTE: Do not use SW4 and SW5 as these are used only to navigate through the Service Diagnostics.
Press Digit 1 Digit 2
SW1 1
SW2 2
SW3 3
SW6 6
Ice Pad 1
Water Pad 2
Ice & 3
Water Pads
NOTE: SW4 and SW5 are used for navigation and are not displayed.
Service Test – 11 Dispenser Lighting
• Pressing SW3 will change the dispenser lighting setting from OFF (0%) to ON (100%) to DIM (50%)
Status indicator is Blank
Service Test – 12 Accent Light Turns on
Service Test – 15 Ice Level Sensor
• Displays the Ice Bin Status in real time on the UI display. Verify that the full and not full levels display
correctly. (01 = Bin Full, 02 = Bin Not Full)
Service Test – 16 RC Door Switch Input
• Displays the RC Door status in real time on the UI display. Verify that the open and close status display
correctly. (01 = RC Door open, 02 = RC Door closed)
Service Test – 17 FC Door Switch Input
• Displays the FC Door status in real time on the UI display. Verify that the open and close status display
correctly. (01 = FC Door Open, 02 = FC Door Closed)
Service Test – 18 Ice Door Motor
• Displays the Ice Door stepper motor state on the UI display. Press ice paddle and verify that the mechanical
operation of the ice door corresponds to the component status indicator. NOTE: Ice door will have a delay in
closing after an ice paddle is released. (01 = Closed, 02 = Opening, 03 = Open, 04 = Closing)
Service Test – 19 Ice Maker Fill Tube Heater Status
• Control the Ice Maker Fill Tube Heater selecting SW3 (toggle between On and Off) (01 = ON, 02 = OFF)
Service Test – 20 Water Filter Usage Rating
• Displays in two sequential flashes the total water usage rating in gallons for the water filter on the UI display.
Wait until dash is displayed which means end of the number. (00/0- to 99/9-)
Example: 123 will be displayed as 12 3-
Service Test – 21 Water Filter Time Rating
• Displays in two sequential flashes the total time rating in days for the water filter on the UI display. Wait until
dash is displayed which means end of the number. (00/0- to 99/9-) Example: 123 will be displayed as 12 3-
Service Test – 22 Water Filter Usage
• Displays in two sequential flashes the current water filter status in gallons used since last reset on the UI
display. Wait until dash is displayed which means end of the number. (00/0- to 99/9-) Example: 123 will be

0 votes
In reply to: Not cold enough
0 votes
In reply to: No cool

I recommend installing a new inverter board on this unit. Its a very common problem with your issues. See video link with inverter boards . https://www.appliancevideo.com/?cat=&find=refrigerator+inverter+board&post_type%5B%5D=post&post_type%5B%5D=premiumvideos&post_type%5B%5D=fromthefield&post_type%5B%5D=embdvideo

0 votes
In reply to: ff no cool

This is a good indication of a defrost issue or an evaporator fan motor. I recommend replacing the evaporator fan motor on this unit to start if the motor is not turning. See video links below for motor replacement.

0 votes

I recommend replacing the defrost thermostat and timer on this unit. It is very common for your model and its a low cost part.

0 votes

I recommend replacing the drain pump on this unit.It sounds like you have a defective or tied up bearing.

0 votes

From your symptoms Replace kit # 5304448847 Ice Door/chute assembly
Instructions included. See link to door dispenser videos https://www.appliancevideo.com/?cat=&find=refrigerator+dispenser&post_type%5B%5D=post&post_type%5B%5D=premiumvideos&post_type%5B%5D=fromthefield&post_type%5B%5D=embdvideo

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