0 votes

If it does have 120VAC from EMI filter (I have had them go bad) to the mother board I would start unplugging the J-Plugs one at a time to,see if something comes alive. You mentioned you’ve had EMI filters go bad. The manual does not mention testing the filter, only that some models have one. I did pull J-Plugs to check for shorted components (fans, etc) but found nothing. A failed EMI filter would explain why interior lights are also not working. Have you seen a partial EMI failure with this device? The test for the EMI filter is proper 120VAC out when under load. You can have 120VAC without load that disappears when load is applied. Most EMI filters are just a choke coil in series and a capacitor
in parallel. They just keep the power clean to the board. With power on check the board at tab4 (brown lead) and J7-9 (orange) for power into the board. Then start unplugging board wires and reenergize after each disconnect.
If you unplug one and get some action that circuit is your culprit. I have not seen EMI failures on the refrigerators yet.

0 votes

Hi. The first thing i would do is check for stored error codes. Typically on Frigidaire front load washers this is done by pressing and holding in the start and cancel at the same time. Give it about 3 seconds and there should be a E followed by 2 numbers in the display. This is your most recent error code. The tech sheet on this unit should be located under the top panel. Remove the 2 or 3 screws in the back of the top panel and slide the panel off. The tech sheet should be taped on top of the dispenser. My guess on what could be causing the unit to not spin sometimes is a clogged drain pump or something preventing the unit from draining the water out. I would check the drain system first. Also, a faulty door lock could cause this as well. Attached is a link to the door lock as well a repair video.

0 votes

What lights are flashing on the console? The clean light will flash to represent an error code that is being displayed. You can find this information and the error codes in the tech sheet that is located on the back side of the toe panel. Also, the lights for the button you are pressing will flash if the control lock is on or if the console will not let you select the button you are pressing. New dishwashers can take up to about 6 hrs. to complete a cycle depending on many factors including how dirty the dishes are, how hot the water is, and what cycle and options were selected. I would refer to the use and care guide for this information. If you are not getting an error code to check and you are sure the unit is running non stop and its not just in a long cycle, you must have a bad console or control board. First I would turn power off to the unit for 5 mins and turn it back on to reset the board. See if that works. If you are not able to select the cancel drain button or other buttons have not been working properly on the unit then I would replace the console. IF the console is in proper working order, then I would replace the control board. I have attached links to both parts. The console comes in different colors. The link for the console will take you to the parts break down. Number 1 is for your console. Choose the correct part number for the color of your dishwasher. Also, I have attached a video that will show you how to replace the console and control board on a very similar dishwasher.

0 votes

Here is the parts breakdown . There is 28 – videos for this exact appliance on ApplianceVideo.com here is the link https://www.appliancevideo.com/appliances/wh11-gtds850edws/ If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.

W10504394 Wiring Diagram Find a Video
W10529646 Use & Care Guide Find a Video
W10492242 Tech Sheet Find a Video
W10558997 Installation Instructions Find a Video
2 W10208383 Top (white) Find a Video
W10301057 Top (granite) Find a Video
3 W10526657 Harness, Main Find a Video
4 W10469299 Console Assembly (granite) Find a Video
W10469298 Console Assembly (white) Find a Video
5 W10259210 Water Channel Find a Video
6 W10208198 Bracket, Console Find a Video
7 W10465560 Iml Assembly (white) Find a Video
W10469305 Iml Assembly (granite) Find a Video
8 W10519048 Assembly, Control Knob (white) Find a Video
9 W10540653 Cable, User Interface Find a Video
10 W10489172 Screw Find a Video
11 3390647
WB01K10042 Scr 8-18 Ab Ihw 3/8 Sn Find a Video
198 WE2M200 Screw Find a Video
201 WE16M24 Blower Wheel Find a Video
204 WE1X921 Motor Bracket Find a Video
205 WE13M69 Support U Find a Video
215 WE12M38 Idler Arm Asm Find a Video
218 WE14M213 Blower Housing Asm Find a Video
225 WE1M966 Blower Gasket (exhaust) Find a Video
239 WE2M167 Screws Find a Video
403 WE1M1069 Bracket Switch Find a Video
412 WE1M1071 Bracket Idler Arm Find a Video
630 WE17M67 Motor And Pulley Asm Find a Video
635 WE26M393 Harness Blower Asm Find a Video
715 WD2M101
20 WE2M302 Screw Find a Video
116 WE1M1054 Cap Beauty Find a Video
610 WE9M60 Gasket Door Find a Video
711 WE1M1079 Handle Door Find a Video
713 WE10M167 Door Glass Asm Find a Video
750 WE1M1033 Hinge Find a Video
3049 WE01M10007 Strike Find a Video
3356 WE1M569 Strike Plate Find a Video
3360 WE1M570 Strike Plate W/strk Hole Find a Video
3438 WE2M282
W10272387 Inner Door Assembly Find a Video
2 W10208419 Plate, Hinge Retainer Find a Video
3 W10466619 Handle, Door Find a Video
4 8572266 Bumper, Door Find a Video
5 W10208252 Bracket, Glass Find a Video
6 W10329710 Seal, Glass Find a Video
7 W10208398 Cap, Hinge Find a Video
8 W10208254 Door Catch Assembly Find a Video
9 W10272404 Cover, Door Catch Find a Video
10 W10285652 Inner Door Find a Video
11 W10288126 Screw Find a Video
12 W10424248 Outer Door Assembly Find a Video
13 W10208417 Glass, Door Find a Video
14 W10208415 Hinge Base Find a Video
15 W10466582 Badge, Maytag
29 WB01K10042 Scr 8-18 Ab Ihw 3/8 Sn Find a Video
553 WE4M547 Thermostat Hi Limit Find a Video
600 WE11M58 Remote Heater Asm Find a Video
651 WE1M1051 Support Housing Find a Video
3443 WE1M280
235 WE2X263D Scr (Replaces:WE2X263) Find a Video
272 WE1M1065 Lock Find a Video
273 WE3M53 Shaft Roller Find a Video
274 WE12M39 Wheel Find a Video
276 WE2M312 Washer Plain 3/8 Find a Video
300 WE18M54 Filter Asm Find a Video
311 WE18M56 Grid Asm Find a Video
314 WE20M514 Support Front Roller Find a Video
330 WE14M218 Duct Asm Find a Video
331 WE9M61 Gasket Find a Video
375 WE5M94 Led Find a Video
502 WE2M174 Screw # 10 Find a Video
3363 WE1M1058
23 WE1M1035 Tube Find a Video
217 WE1M1061 Bracket Rear Roller Find a Video
224 WE1M1062 Bracket Top Find a Video
235 WE2X263D Scr (Replaces:WE2X263) Find a Video
270 WE20M512 Support Roller Rear Find a Video
271 WE14M214 Transition Duct Asm Find a Video
272 WE1M1065 Lock Find a Video
273 WE3M53 Shaft Roller Find a Video
274 WE12M39 Wheel Find a Video
275 WE1M1037 Support Nozzle Find a Video
276 WE2M312 Washer Plain 3/8 Find a Video
277 WE2M311 Nut Hex 3/8-24 Unf 2b Find a Video
321 WE1M943 Elbow & Nozzle Asm Find a Video
329 WE25M71 Nozzle (Replaces:WE1M944) Find a Video
557 WE1M1089 Bracket Bottom Find a Video
800 WE26M412 Harness Elec Asm Find a Video
801 WE4M550 Thermistor Inlet Find a Video
3438 WE2M282 Scr 6-18 B B1q1 3/4 S Zn Find a Video
3443 WE1M280 Screw Find a Video
5001 WE1M847 Inlet Hose (long) Find a Video
5002 WE1M848 Inlet Hose(short) W/m & Find a Video
5003 WE1M849 Y Adaptor Find a Video
5004 WE1M850 Screen For Washer Hose Find a Video
5005 WE1M851 Rubber Washer For Intake Find a Video
9999 WE25M5

0 votes

Unfortunately, yes. We have rare occasions that one or the other fixes the issue but typically you need to replace both together to solve your issue. Hopefully the customer goes ahead with this. Sometimes buying new is just a personal preference and nothing will offset their thought process on the matter. Good luck!

0 votes
In reply to: E27 Error

Cristian, this is a door lock error, I don’t have the part number but I’ll see if I can track it down and get it to you.

0 votes
In reply to: Not Starting

Sam, what about the sensor? Did you check that? We find that sometimes it needs replaced as well as the limiter to keep normal operation. Part number is 00154166.

0 votes

Thanks Sam!

0 votes
In reply to: Display not working

Sometimes a reset and check is all that’s necessary if there isn’t a real problem. If they aren’t going to fix the ice maker error and someone tries to use it, it’s possible it’ll keep storing those errors until it’s fixed. But if they are ok with that, I’d say run diagnostics and ensure it all checks out and you’re good to go.

0 votes

Appreciate this advice Blake! Always good to remind everyone to slow down and properly diagnose issues.

0 votes

Your symptoms indicate you do not have a good 120/240 volt service to the range. When you turn on a surface unit and it completes a circuit through the surface unit switch and then through the surface element to complete a back-feed circuit to the clock. This also explains why none of your 240 volt elements are working.

0 votes

Sam, this was an odd one. The only way to get the terminal block is to buy an entire harness assembly. Part number is DC93-00153J. we currently do not have a link for this repair but that kit will have the terminal block you need. Good luck!

0 votes

Appreciate this reminder Cory!

Also, in case you need the part information or an installation video, it is listed below.

0 votes

Cory, what about a visual inspection of the burner? If there’s what we call a “rot spot” or bad spot it may be causing uneven heat like you’re describing. Sometimes they ohm out but are still causing issues. The burner part for this model is pb050002. We don’t currently have a video for it but I think you can handle replacing it.

0 votes

If a fan motor is shorted, it will blank the unit out, except for the interior lights. Pull the connector to the fan circuits off the board, then plug the unit in and see what happens. If the display and compressor start, you have a fan motor shorted.If he does indeed have 120VACfrom EMI filter (I have had them go bad) to the mother board I would start unplugging the J-Plugs one at a time to see if something comes alive. If a fan motor is shorted, it will blank the unit out, except for the interior lights. Pull the connector to the fan circuits off the board, then plug the unit in and see what happens. If the display and compressor start, you have a fan motor shorted.

0 votes

Expose the ERC and place your leads across the Bake relay. If you see 240 volts, the TCO is good and so is the element. This leaves a bad ERC as the culprit. The Broil element is supposed to come on for the preheat phase, but is cycled off after the unit comes up to Bake temp.

0 votes

Is there any front-to-rear motion (axial play)? Perhaps bearing has unseated itself and worked forward, moving the entire spin tub assembly forward. Haven’t seen this myself but think it’s possible. Probably not an economically viable repair to replace outer tub. Alternatively, does anyone think it possible that the pulley has loosened and allowed axial travel?
check the pulley on the back see if the screw backed out. whirlpool had a problem with the spin baskets breaking out and ripping the tub up.

0 votes

Sounds more like a wiring issue to the unit, possibly on the Neutral side. If there is a problem in the harness, it may be difficult to identify or trace unti the circuit finally fails. What it sounds like from here is a harness issue, especially since you changed all of the operating parts to no avail. There’s always gonna be that 15% of our calls which are unusual or require more intensive investigation than usual, and it sounds like this is one of them. Be sure the unit is not on a GFCI

0 votes
In reply to: dryer gives d68 code

Matthew,E68 Key (button) StruckFault
One of the keys (buttons) is stuck closed (active).
Enter function test mode and perform key (button) test to determine which
button is at fault. Carefully free the and perform the test again. If button is free but the key struck code still exists, replace electronic control.
Panel parts breakdown link http://lookup.appliancevideo.com/lookup/13624/75153

Matt Ace Technician

Dryer Tech Data Sheet
This information is intended for Qualified Technicians Only.
CAUTION: DISCONNECT ELECTRICAL CURRENT BEFORE SERVICING
Please Return This Sheet to its Envelope in the Product for Future Reference
READING ERROR CODES
1. Rotate cycle selector knob to the 3 O’clock position.
2. Press and hold the Select and Pause Cancel buttons simultaneously for six seconds.
3. Immediately after, press and hold the START and Pause Cancel buttons simultaneously for 4 seconds.
4. Rotate the cycle selector knob to the 2 O’clock position. The four indicator lights of Drying, Cool Down, Wrinkle Rid
(Press Saver), and Clean Lint Filter will flash the number of times for the first digit of the code and the START indicator
light will flash the number of times for the second digit. Take separate counts of each indicator light, then repeat to
confirm in order to be accurate in identifying the proper error code. The code is obtained by counting the number of times
the lights flash. Example E24: The four indicator lights would flash twice indicating the 2 and the START indicator light
will flash four times indicating the 4. The four indicator lights and the START indicator light start flashing at the same
time. The control will pause for 2 seconds, then repeat the code.
NOTE: A letter appearing in the code stands for a number higher than nine. A = 10 B = 11 C = 12 D = 13 E = 14 F = 15
Example Code E4A: the first digit would be 4 and the second digit would be 10. The four indicator lights would blink four
times and the START indicator light would blink ten times. Troubleshoot the problem by using the chart below.
To move on to the next code, press the OPTIONS button.
To clear code, press the Select button. Code will be cleared when mode is exited.
To exit this mode, simultaneously press and hold the Select and Pause Cancel buttons for six seconds.
Error Code Label Description Solution
E10 General EEPROM
Fault
Problem with communication
between EEPROM and the
microprocessor.
Clear code, exit mode and start dryer. If problem persists, replace electronic
control.
E11 Checksum Error Problem with communications or
memory did not check, one has
become corrupted.
Clear code, exit mode and start dryer. If problem persists, replace electronic
control.
E12 Non fatal R/W
error
Problem reading or writing to the
memory or input/output.
Clear code, exit mode and start dryer. If problem persists, replace electronic
control.
E24 Control NTC Short
Circuit
Control thermistor or its wiring is
shorted.
Remove wires from control thermistor. Measure resistance of thermistor. If
reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±
10%), check wiring between thermistor and electronic control. If good,
replace electronic control.
E25 Control NTC Open
Circuit
Control thermistor or its wiring is
open.
Remove wires from control thermistor. Measure resistance of thermistor. If
reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±
10%), check wiring between thermistor and electronic control. If good,
replace electronic control.
E4A Program Timeout
Fault
The drying time has exceeded
program time for that cycle.
Press Pause Cancel and SELECT buttons for 6 seconds to exit test modes.
Position cycle selector to NORMAL, temperature selector to HIGH HEAT
and touch START. Check for anything that would extend dry times such as:
no heat, restricted vent, blower fan blade broken or loose, dryer installed in
closet with solid door, or bad connection in moisture sensor bar circuit or
dirty bars. If dryer operates normally but code returns, replace electronic
control.
E5B Heater Fault (no
heating)
Temperature reading of control
thermistor has not changed in a
certain amount of time.
Position cycle selector to NORMAL, temperature selector to HIGH HEAT
and touch START. Measure voltage across terminals on relay RL2 (heater
E68 Key (button) Struck
Fault
One of the keys (buttons) is stuck
closed (active).
Enter function test mode and perform key (button) test to determine which
button is at fault. Carefully free the and perform the test again. If button is
free but the key struck code still exists, replace electronic control.
E8C Too many trips in a
period of time.
The safety (high limit) thermostat
has tripped too many times within
a certain period of program time.
Check for blocked lint filter, blocked exhaust, air leaks around air duct,
broken blower fan blades, worn or loose drum seals, dryer installed in closet
with solid doors or door seal not correctly seated.
EAF Watch Dog Reset Microcontroller has been reset by
internal Watchdog timer.
Clear code, exit mode and start dryer. If problem persists, replace electronic
control. Pub# 31-16529 P/N134859700
FUNCTION TEST SEQUENCE
1. Position the cycle selector knob to the 12 O’clock position.
2. Press and hold the Select and Pause Cancel buttons simultaneously for six seconds.
3. Immediately after, press and hold the START and Pause Cancel buttons simultaneously for 4 seconds.
The control will enter test mode, the buzzer will sound 3 times and all LED’S will rapidly flash.
After entering the test mode, the program knob can now be rotated to select the following tests:
Rotate the program knob clockwise from the start position:
1 turn: Drive motor runs; heat source is on. Drying LED is lit. Control thermistor reading is displayed.**
2 turns: Drive motor runs; heat source is off. Cool Down LED is lit.
3 turns: Drive motor runs; heat source is off. Drying and Cool Down LED’s are lit and the MORE DRY LED should be
ON. Opening the door (press in on door switch plunger) and placing a finger on the both moisture sense bars
at the same time will make the DAMP LED come on.
4 turns: Drive motor runs; heat source is off.
Key test:
a. When the TEMP button is pressed, all the TEMP LED’s should light. If the Temp selector rotary
knob is rotated, there should be a key beep with each setting.
b. When the DRYNESS button is pressed, all the dryness level LED’s should light.
c. When the OPTION or Select button is pressed, all the Option LED’s should light.
d. When the START button is pressed, all the cycle status LED’s should light.
e. When the Pause Cancel button is pressed, all the Cycle status LED’s should light.
5 turns: Drive motor runs; heat source is off. Cool Down LED is lit.
6 turns: Drive motor runs; heat source is on. Drying LED is lit.

The dryness LED’S are used to determine the control thermistor temperature reading. The number of flash

0 votes

Cory, I’d say possible rear bearing, start there and check what condition it’s in. Let us know what you find!

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