All Answers

This sounds like a shorted touch pad, I would start there. I had a similar issue with the same model and it took care of it.If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.

Self Diagnostics
To enter Self Diagnostic mode, both temperature control panel displays must be illuminated. A display
can be illuminated by pressing an adjacent temperature adjustment button. When both displays are
illuminated, set the freezer and refrigerator temperature settings to 5. Simultaneously press and hold all
4 temperature adjustment buttons for approximately 3 seconds. A flashing 0 in the refrigerator and
freezer displays will indicate that the refrigerator is in Self Diagnostic mode.
To perform a self diagnostic test, locate the test in Table 2, Diagnostic Tests.
For temperature control panels with single-digit displays, the COLDER temperature adjustment button
will increment the numbers up and the WARMER temperature adjustment button will increment the
numbers down. Use the freezer temperature adjustment buttons to enter the test code number in the
freezer display. Use the refrigerator temperature adjustment buttons to enter the test code number in
the refrigerator display. When a test code has been entered, the displays will flash to confirm the test

Failure Causes
Freezer Compartment Fresh Food Compartment
Above 15o
Fahrenheit
High-resistance freezer thermistor
Low resistance evaporator thermistor
Condensor fan failure
Evaporator fan failure
Defrost heater stuck on
Door switch failure
Main control board faulty
Harness faulty
Dispenser flap open
Door gasket leak
Door ajar
Sealed system failure
Above 50o
Fahrenheit
High-resistance fresh food
compartment thermistor
Damper closed
Fresh food fan failure
Evaporator fan failure
Door switch failure
Main control board faulty
Harness faulty
Door gasket leak
Door ajar
Cycle Normal
(between 14o and -14o Fahrenheit)
Cycle Normal
(between 49o and 33o Fahrenheit)
Below -15o
Fahrenheit
Damper stuck closed
Low-resistance in freezer thermistor
circuit
Main control board faulty
Fresh food compartment fan failure
Harness faulty
Below 32o
Fahrenheit
Damper stuck open
Low-resistance fresh food
compartment sensor circuit
Main control board faulty
Ambient temperature below 60o

If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.

Replaced the touch control, it had to have been damaged also. I had the same situation and it corrected the problem. If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.

Are you getting 0ºF in the ice room? How about in the freezer below? This sounds like a mechanical or seled system issue. If your getting zero degrees you should have frozen cubes, if not look at what is causing the rise in temperature. If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.

From what we have see the 1E I think could be an IE not number 1. If it is this is a water coming in is not detecting the proper water flow to the dishwasher. This could indicate a plugged inlet valve. I would start there. If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician. Repair videos on this unit link. https://www.youtube.com/watch?v=8PGBTmfTpMI If you need any parts call our parts department at 1-800-830-5465 or order on line at http://www.savemoreonparts.com

The last time we ordered a 11-0503-21 they shipped a 11-0619-21. This must be a very recent substitution since it was from just last week. It does have the terminals as you described, 3, double 4 and 6.
The directions state: “ Reconnect wire disconnected in step 5. NOTE there are 2 different types of timer, electronic timers (models ending in “D”) and electromechanical timer (white plastic can type). For electronic timers connect as follows; Yellow to terminal 3 and Blue to Terminal6 (note term 4 is not used). For electromechanical timers (white cam type) connect as follows; Black to terminal 3, Red to terminal 6 and Blue to terminal 4.”If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.

One of our technicians had one of these about six months ago. I was given the advise by PSA members to check the neutral wires. I unplugged and plugged back every wire connection on the machine and it has been working ever since. If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.

You should clear drain after you install the new drain kit you can do this several ways ether remove evaporator cover and use hot water or just shut off fridge and open both doors. It will take a few hours for the ice to melt.

Dellon, it sounds like you may have a bad control board if it will not go into the diagnostic mode. Here is the part number for the technician diagnostic sheet W10280489 TECH SHEET. You can normally get this for under $4.00 . If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time.Matt Ace technician

James, below are two links for auger motor diagnostics and repair. I also added in you parts link for your MFX2570AEM3 model. If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace technician

Donna, it sounds like you have a leaking water line coupling. If its a plastic line its easy to put on a new water coupling . You cut the water line even across and just push on the fitting on each end to seal it. If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time.

Eric, please call our parts department at 1-800-830-5465 and they can look up any parts needed. Or you can order on line at our website http://savemoreonparts.com/. Thanks Matt Ace technician

Anita, this is normally requires a drain pump repair/replacement. I don’t have a video at the moment but will list the part information below. You can check to see if there is anything blocking the drain as a first solution and then move on from there.

IF the solenoid was visually damaged and you cannot get the dispenser to engage, it may have taken out the Dispenser board in the process. Double check all of your electrical connections to confirm you do not have a loose harness between the UI and the dispenser solenoid.

Mary Ellen, you can check the timer to see if it’s failed, I’ll add a video below showing how to do this. I’ll also attach the part information specific to your model. There’s only a handful of major components to freezers so I would have had you start of checking this anyway. Let us know if there’s more we can do.

Fatima, this sounds like a lid switch that’s failing. I’ll add a video that will help you below as well as the part information. When the lid switch quits working the washer fails to cycle correctly. I think this is a repair you could handle and hopefully this gets you working again.

Henry, I’d check the thermal fuse first to see if it blew, and while inside clean out any lint build up in the blower housing, venting, etc. See if that gets you working again. I’ll list the part information below. Or you can always call our parts department 7-days a week until 11pm Eastern at 1-800-830-5465.