All Answers

Hi. I have attached a video that shows how to gain access to the evaporator on a similar model. If you need any further help please let me know.

Hi. If the temps in the refrigerator have been normal other than things freezing the most likely thing causing your issue would be a faulty thermostat. Thermostats will “stick” when they fail which causes the to not turn off when they are suppose to or not turn on. Please call (800) 816-0715 for parts.

Hi. Sounds like a bad evaporator fan motor. IT appears the bearings have gone bad. Please call (800) 816-0715 for parts.

Hi. With some more information I can better assist you with this water leak. Where is the leak coming from? Do you have a water line hooked up to the unit for the ice maker and water dispenser? IF so, water could be leaking from many different places. Do you have ice build up on the freezer floor? If so you may have a clogged drain tube. Please let me know so we can help you get the leak taken care of.

HI. The first error code is a lid lock error. If this was the first error code you got when you put it into diagnostics, this is your most recent error code and is why the lid lock light just flashes. It is unable to lock the lid and then gives this error code. The other error codes include , #2- motor unable to reach target RPM, #3- Basket speed sensor fault, #4 – stuck key.
Theses error codes get stored for the life on the unit if not cleared, so they could be from long ago. I would not think you have this many issues with the washer all at once. I would focus on the lid lock error if the washer was working fine up until this problem with the lid not locking. It could be the door latch or the control board and can be hard to test which one has failed. I would start with the cheaper and more likely fix of the door latch. Attached are links to a repair video and to purchase the part. If you need any further assistance please let me know.

With those lights blinking on his model, i believe it is giving a high water temp error code. This error code will show up when the thermistor senses temps above 176 deg. Fahrenheit for more than 3 seconds. Possible failures are the assembly sensor ECS and Main PBA ( control board) . I hope this was helpful. If you need any further assistance please let me know. Repair videos on Samsung dishwasher. https://www.youtube.com/watch?v=8PGBTmfTpMI If you need any parts call our parts department at 1-800-830-5465 or order on line at http://www.savemoreonparts.com

Thelma,
It does sound like your Condenser Fan Motor is what’s failing, so your grandson was right! The part number for your model is 833697 and I’ll post the parts link and a repair video link below for you. Hope this helps! Let us know if you need any further assistance.

Hi. With a model number and some more information I can better assist you. If your fans are running and your getting air flow to the refrigerator section, but your not getting COLD air you could have a compressor that is not running. Check to see if you compressor is running. IF the compressor is not running you could have faulty start components for the compressor or a bad compressor. IF you compressor is running you may have a Freon leak in the system. If you need further assistance please let me know.

Hi. The first thing I would do is put this unit into diagnostic mode and test the ice maker. Follow the steps bellow to put the unit into diagnostics. Then you will want to go to test 192, and 193 for your ice maker. Test 193 should turn the ice maker on. See if the ice maker cycles and fills with water. IF the ice maker cycles but does not fill with water you could have low water pressure, a frozen water line or fill tube, or a bad inlet valve or even a bad ice maker. . IF the ice maker does not cycle you could have a bad wire connection or a bad ice maker. If you have any further questions, just ask. Good luck!

Service Test Mode:
The service test functions are performed using the refrigerator display and keypad. Enter the Service Test Mode by performing the following sequence
of events:
1. Press and hold the Door Alarm Keypad.
2. Press and hold Refrigerator Temperature UP / + Keypad.
3. Release the Door Alarm Keypad and wait 3 seconds.
4. The Freezer display will display SE confirming entry in the Service Mode.
5. Press the Refrigerator Temperature UP /+ Keypad again to confirm entry in the Service Mode.
6. Display will show 101 in left display and numeric or dashes in right display.
7. Press Freezer Refrigerator Temperature UP / + Keypad and Freezer DOWN /- Keypad to toggle through Service Test numbers.
8. To exit service test mode, open and close refrigerator door or hold door alarm for 3 seconds.
Service Test – 101 Defrost Heater & Defrost Circuit
• Press the Refrigerator Temperature UP /+ keypad and Refrigerator DOWN /- keypad to energize or de-energize the Defrost circuit. The
display will read OFF when de-energized, OP when energized with open defrost thermostat and CL when energized with closed defrost thermostat.
Service Test – 102 Compressor / Condenser Fan
• Press the Refrigerator Temperature UP /+ keypad and Refrigerator DOWN /- keypad to toggle Compressor/Condenser fan On and Off.
Service Test – 112 Freezer Fan
• Press the Refrigerator Temperature UP /+ keypad and Refrigerator DOWN /- keypad to toggle Freezer Fan On High speed, Low speed and Off.
NOTE: Display will show state 0.0 for OFF, 11.0-14.0 volts for High speed or 7.75- 8.25 volts for Low speed.
Service Test – 113 Ice Compartment Fan
• Press the Refrigerator Temperature UP /+ keypad and Refrigerator DOWN /- keypad to toggle Ice compartment Fan On High speed, Low
speed and Off.
NOTE: Display will show state 0.0 for OFF, 11.0-14.0 volts for High speed or 7.75- 8.25 volts for Low speed.
Service Test – 121 Damper Operation
• Press the Refrigerator Temperature UP/+ keypad and DOWN /- keypad to toggle Damper OP open and CL closed.
NOTE: If damper is opening or closing it will not allow you to toggle damper and beep. Display will show state –CL or –OP if Damper is in the
process of closing or opening.
Service Test – 131 Mullion Heater
• Press the Refrigerator Temperature UP/+ keypad and DOWN /- Keypad to toggle Mullion Heater Off and On.
Service Test – 141 Fresh Food Thermistor
• Will Show Fresh Food Temperature or OP for open thermistor or SH for shorted thermistor.
Service Test – 142 Freezer Thermistor
• Will Show Freezer Temperature or OP for open thermistor or SH for shorted thermistor.
Service Test – 144 Ambient Thermistor
• Will Show AmbientTemperature or, OP open thermistor or SH shorted thermistor.
Service Test – 145 Ice Box Thermistor
• Will Show Ice BoxTemperature or, OP open thermistor or SH shorted thermistor.
Service Test – 151 Fresh Food Door State
• Will show state of Fresh Food Door. OP (open) CL (closed).
NOTE: By pushing either Fresh Food Door switches you can toggle state from OP (open) to CL (closed).
Service Test – 152 Freezer Food Door State
• Will show state of Freezer Door. OP (open) CL (closed).
NOTE: By pushing Freezer Door Switch you can toggle state from OP (open) to CL (closed).
Service Test – 153 Disable Internal Lights
• Press the Refrigerator Temperature UP/+ keypad and DOWN /- keypad to toggle Enable En and Disable dIS internal lights.
Service Test – 163 Water Dispenser
• Display shows the state of the Water Dispenser Valve (On or OFF).
NOTE: By pushing Actuator pad or Front Fill you can control state of Water Dispenser Valve.
Service Test – 164 External Ice Chute Door
• Display shows the state of the External Ice Chute Door CL (closed) or OP (open).
NOTE: By pushing Actuator pad you can control state of External Ice Chute Door.
Service Test – 165 Dispenser Lamp
• Display shows the state of the Dispenser Lamp (On or OFF).
NOTE: By pushing Actuator pad or Front Fill you can control state of dispenser lamp.
Service Test – 167 Cavity Heater Test (On some models)
• Toggles the state of the Cavity Heater On or OFF.
NOTE: Pushing Refrigerator Temperature UP/+ keypad and DOWN /- keypad toggles the cavity heaters state to On or OFF
Service Test – 168 Cube Dispenser and Internal Ice Chute Door Operation
• Display shows the state of the ice auger motor and the internal ice chute door. (On or OFF)
NOTE: By pushing actuator pad you can control state of the Ice auger motor and the internal ice chute door.
Service Test – 171 Actuator Pad
• Display shows the state of the Actuator Pad (On or OFF).
Service Test – 172 Front Fill (On some models)
• Display shows the state of the Front Fill (On or OFF).
Service Test – 173 Ambient Light
• Display shows light sensor measurement (Hi or Lo). Night light will turn on when light sensor measures Lo.
By changing the sensor’s exposure to ambient light you can control the sensor measurement.
Service Test – 175 Dispenser Line
• Display shows the state of the Dispenser Line (On or OFF).
NOTE: By pushing Actuator pad or Front Fill you can change state of Dispenser Line.
Service Test – 182 LED Indicator Operation
• Press the Refrigerator Temperature UP/+ keypad and DOWN /- Keypad to show operation of LED Indicators. All LED Indicators will flash.
Press again and LED will stop flashing.
Service Test – 183 Keypad Operation
• Display shows a numeric or letter display indicating the last key pressed.
NOTE: Refrigerator Temperature UP/DOWN keypads have no effect when pressed and Freezer Temperature UP/DOWN keypads remain operational.
Service Test – 192 Ice Maker State Test
• Display shows dr if left fresh food door switch is in the door open position.
• Display shows OFF if ice maker power switch is in the off position and door closed.
• Display shows On if the ice maker power switch is in the on position and the door closed and heater is off.
• Display shows OnH if icemaker power switch is in the on position and harvest heater is on and door closed.
Service Test – 193 Ice Maker Relay
• Press the Refrigerator Temperature UP/ + Keypad or Refrigerator DOWN /- Keypad to toggle the ice maker relay On and OFF.
NOTE: Service tests 201-213 modifies factory settings to suit customers needs.
Service Test – 201 Mullion Heater Override
• Press the Refrigerator Temperature UP /+ Keypad or Refrigerator DOWN /- Keypad to change Mullion Heater from cycling on with
compressor (OFF position) to 100% operation (On Position).
NOTE: If present, the Humidity Control Button toggles between the selected Mullion Heater Function and 0% operation.
Service Test – 202 Default Defrost Operation
• Press the Refrigerator Temperature UP /+ Keypad or Refrigerator DOWN /- Keypad to change Defrost Operation from normal adaptive defrost
(Off position) to minimum time between defrosts (On position).
Service Test – 203 Show Temperature Set points
• Press the Refrigerator Temperature UP /+ Keypad or Refrigerator DOWN /- Keypad to change from showing actual temperature (Off position)
to show temperature set points only (On position).
Service Test – 211 Fresh Food Temperature Adjustment
• Press the Refrigerator Temperature UP /+ Keypad or Refrigerator DOWN /- Keypad to change calibration of Fresh Food Temperature plus or
minus in 1°F increments up to 6°F.
NOTE: Temperature will read in Fahrenheit regardless of what current temperature scale is being used.
Service Test – 212 Freezer Temperature Adjustment
• Press the Refrigerator Temperature UP /+ Keypad or Refrigerator DOWN /- Keypad to change calibration of Freezer Temperature plus or
minus 1°F in increments up to 6°F.
NOTE: Temperature will read in Fahrenheit regardless of what current temperature scale is being used.
Service Test – 213 Ice Compartment Temperature Adjustment
• Press the Refrigerator Temperature UP /+ Keypad or Refrigerator DOWN /- Keypad to change calibration of Ice Compartment Temperature
plus or minus 1°F in increments up to + 0 / + 8°F.
NOTE: Temperature will read in Fahrenheit regardless of what current temperature scale is being used.
Service Test – 221 Reset Default Settings
• Press the Refrigerator Temperature UP /+ Keypad or Refrigerator DOWN /- Keypad to reset to factory default settings (dEF).
Service Test – 231 Water Filter Usage
• Display shows the percent water filter consumption since water filter was reset. 100% indicates the filter should be replaced.
Service Test – 232 Water Filter Days In Use
• Display shows the number of days since the water filter was reset.
Service Test – 241 Software Revision Main Control Board
• Display shows the Software revision of the Main Control Board.
Service Test – 244 Software Revision Display Board
• Display shows the Software revision of the Display Board.
NOTE: Service tests 3XX and above are Reserved for Engineering Use Only

Hi. I have attached the video that I believe you watched. The parts shown in this video I would not recommend lubricating. I not sure what part you are referring to, but the only parts on this dryer that I would lubricate are the Idler pulley wheel that holds tension on the belt and the rear bearing which is on the back of the dryer. They usually do not need lubricated. I hope this answers your question. If you need any further assistance please ask.

Hi. I could not look up your model number. Please double check that model number. The first thing i would suspect and check would be the water dispenser paddle and switches. If dispenser components or switches are damaged they could be causing this issue. Let me know if you need any further assistance.

Mike, The main control board sends power to the evaporator fan motor. If you installed a new evaporator motor and still cannot get the motor to run you should check for voltage to the evaporator motor. If you have no voltage then replaced you main control board. I have sent you a link to the repair manuals for your model just click below.

Hi. I have attached a repair video and a link to purchase the blower housing. This video is not for your exact model. The other difference should be how to take the top panel off. On your model there will be 3 screws at the top and back of the dryer to remove. Then push the top panel towards the rear of the unit and lift up to remove the panel. IF you have any questions, just let me know.

HI. I have found a service manual for a similar model. If you need further assistance please let me know.

Hi. Most likely on this unit the door switches have to be closed for the fans to run and they are very quiet when they run. You can try holding the door switches closed, waiting about 20 secs or so and the fan should start running. Since you have already replaced the fan and as long as it got plugged in correctly and not damaged, we can rule that part out if its still not working. The refrigerator and freezer on this unit are separate from each other because they both have separate evaporators, so its kind of strange that they both are not working. IF both freezer and refrigerator fans are not working, it could be a door switch or control board issue. If you find that both fans are working and both evaporators are frosting up, you could have a defrost issues in both sections witch would lead me to suspect the control board as well, or if its not a defrost issue you could have a sealed system issue. I have attached a repair video on a defrost system for you.

Hi. I have got some information on this microwave for you. It looks like this is a counter top model. There is a one year manufacture warranty on it. The serial number of the product is listed on the same sticker the model number is on, and is usually located on the cabinet wall inside the microwave. The information listed on this unit from the manufacture is as follows.

**For Your Information:
Warranty on the models listed is a one year Total Replacement Warranty if the
product has failed. (The only parts that are available are the turntable, turntable
hub, turntable support, and on some models: the cabinet feet. These part
numbers are available in the Use & Care Guide). There are no other replacement
parts available for these models and these models have no service warranty. If
you are called to service these machines “do not schedule a service call”. You will
not be paid unless special authorization is provided.

I hope this was helpful to you!

Hi. Sounds like the bearing in the fan motor may be going bad. If you made sure the fan bracket is not bent and is secure as well as the fan blade. Is the blade adjustable, or have a nut the holds the blade on? If you could provide me with the proper model number I will be able to further assist you. Model number should be located around the cabinet where the door opens or if this unit has a bottom drawer that pulls out it will be located cabinet after the door is pulled out.

Ok Brian I ran the diagnostics and none of the fans came on only the damper. at the end of everything (6) I pushed the up button on the freezer side and it displayed 7/5

I then closed the doors and it reset as expected.
So what is 7/5? and where the heck is the relay, I found the capacitor plugged into the side of the compressor , is the relay that part the capacitor is plugged into or does this unit even have one?
model number mff2557heb

Thanks for walking me through this,

Drew