All Answers

Try pressing heat dry- normal – heat dry – normal. This should enter a diagnostic mode and clear and errors that have occurred. TO exit press cancel.

Darrell, click on the video links below on wiring Kenmore dryer thermostats and elements. Hopefully these videos will help. Matt Ace technician

Lynn, there are two fan motors. The evaporator fan motor in the freezer and the condenser fan motor in back to cool down your compressor. Which motor is cycling on and off ?

Parsonsac, Can you please give us more detailes on the problem and make of the unit. Thanks Matt Ace technician

Lynn, there are a few things you need to check for. 1) Can you open up the freezer door and here the evaporator fan motor running ? If you do not look for the switch at the top or bottom of the door and push it in, sometimes this fan switch needs to be pushed in to hear the motor run. If you hear the fan then touch the back wall of the freezer to see if there is a thin layer if frost on it . Please report back these findings to us so we can help you with your problem. Matt Ace technician

Hi. This could be a drain issue. Check inside your freezer, on the freezer floor. Is there ice build up on the freeze floor? If so this is a clogged drain tube. You will need to remove the evaporator cover in the freezer and clear the ice from the drain tube. Then use something, like a turkey baster, to force hot water down the drain until water drains down and out the drain into the drip pan. If there is not ice formed on your freezer floor you will need to investigate to see where this water is coming from such as the water filter housing or water lines on the back of the unit. I have attached videos to repair videos on clogged drain tubes.

Hi. It sounds like you are not getting enough water to the ice maker. All the ice molds should have water in them if you have good water pressure. When an ice maker does not get enough water it will produce small or hollow cubes and those cubes can get stuck in the ice maker rakes causing a “ice jam” to where the ice maker can not rotate to go through a cycle and therefore does not produce any ice. First I would restore water pressure to the unit. The filter is new so I would start by checking the water supply valve to the refrigerator and change if needed. Usually the water supply valve is a saddle valve or “T” valve. Theses valves do not last long before they clog up and reduce the water pressure to the unit. Also, being on a reverse osmosis system can be very problematic for water and ice dispensers in refrigerators. They can drastically reduce the water pressure to the unit. Once water pressure is good, if your still not making ice and temps in the freezer are good I would replace the ice maker. Or if you notice that the arms of the ice maker are getting frozen in the cubes, replace the ice maker. Attached are videos for this ice maker and a link to purchase a new ice maker.

Hi. If you could provide me with the model number of your dishwasher I can further assist you. There are a few different fuses in dishwashers. Are you talking about the Thermal cut off fuse located in the control panel near the control board?

Sorry to hear about the power surge! 🙁

As anyone with any experience in the field will tell you power surges are no fun. Unfortunately power surges typically create multiple problems internally in appliances. You may have a bad compressor on that refrigerator but you may also have bad starting components or a burned out board or sensors. With power surge damage, is very difficult to pin down to just one or two parts that may have been compromised on any appliance. Getting a professional out to the home may be your best choice at this time. You may want to check with your insurance company too, many will reimburse you for the cost of the service call if the unit is deemed damaged from a power surge. I have attached two videos for you one on a compressor test you can try and one on disassembling a dishwasher door to get to the controls. Good Luck!

If it’s not going into defrost you need to check the defrost heater and termination thermostat if both are good you may have bad control board the heater and thermostat are on the evaporator in the freezer .when you check thermostat it has to be at least 40 degrees you check them with a volt ohm meter

I would check the lower element in the oven to see if it is damaged the best way to check it would be to ohm it out with a volt ohm meter make sure you unplug oven before removing element it could be that or relay on control board.