0 votes

Hello
Go to page #26 in the service manual for the defrost control location pictures. Its behind the grill assembly. Yes, it sounds like you definitely have a defrost issue. I would remove the evaporator cover and make sure you have an even frost pattern across the complete evaporator. If part of the evaporator does not have frost on it that means you have a starved evaporator or low refrigerant charge. If you have an even frost pattern, you have a part of your defrost system that is defective. On this model there are three parts to your defrost system. 1) Defrost timer 2) Defrost thermostat 3) Defrost heater. When you locate the defrost timer there is an advance button on the backside of the timer. Take a flathead screwdriver and turn the button clockwise until you hear a click, that will shut off your compressor and turn on the defrost heater. If you have an amperage probe check it around the #2 wire on the timer, they are clearly numbered 1-4 . If you have amperage, replace the defrost timer, if you do not have amperage then you have a bad heater or thermostat. I would replace them both.

0 votes

Hello
Go to technician link below its test #6 for defrost system.

0 votes
In reply to: Noise until opened

Hello
It does sound like its diagnosed correctly. When you open the door the evaporator fan motor will shut off. When closing the door it makes a switch to turn on the fan motor. I have provided a service manual to test a verify if its the motor. I would ask for the part number of the fan kit the company wants to charge you over $400 to install. You can then call your another repair company with the part number and verify the estimate is within a fair part & labor range. All appliance repair companies should provide a part number with the paid service call estimate.

0 votes
In reply to: Icemaker won't work

Hello
See the service manual link along with the technician guide link below. Number #45 in the technician link will take you through ice maker test and water fill testing. There is also one service bulletin I attached with symptom of low or no ice production.

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The element likely needs to be replaced. Here is the part number. WB30X20871. Below is a link to the repair video.

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The drum baffle will likely need to be replaced. Here is the part number. WP692490. Below is a link to the repair video.

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The broil element itself likely needs to be replaced. Here is the part number. W11321472. Below is a link to the repair video.

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This is likely being caused by a faulty temperature sensor. Here is the part number. WPW10181986. Below is a link to the repair video.

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In reply to: Ice maker not working

Hello
See the service manual manual for your refrigerator. Where is you blockage ? Is it the water inlet that is freezing ? Or is the air damper assembly getting frost in it? There are no service bulletins on the ice maker that I can find currently.

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In reply to: Noisy when running

That sounds like the convection fan assembly. Here is the part number. W10903746. Below is a link to the repair video.

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In reply to: Burners not working

The issue is likely a faulty triple burner element. Here is the part number WPW10187839. Below is a link to the repair video.

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The issue is most likely a bad thermal fuse. Here is the part number. WP3196548. Below is a link to the repair video.

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In reply to: No tumble

This sounds like you have an issue with the drive belt. Here is the part number. W11162091. Below is a link to the repair video.

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In reply to: Not turning on

The issue is likely being caused by a bad terminal block. Here is the part number. WPW10245259. Below is a link to the repair video.

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In reply to: Burner out on stove

This sounds like you have an issue with the dual burner element. Here is the part number. W10823729. Below is a link to the repair video.

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In reply to: UI is dead

This is probably being caused by a bad dispenser assembly. Here is the part number ACQ85430297. Below is a link to the repair video.

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In reply to: Not dispensing ice

This sounds like an issue with the ice dispenser micro switch. Here is the part number. 6600JB3001F. Below is a link to the repair video.

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This is likely an issue with the water dispenser micro switch. Here is the part number 6600JB3001C. Below is a link to the repair video.

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In reply to: Bake element is out

The bake element likely needs to be replaced. Here is the part number. W10779716. Below is a link to the repair video.

0 votes
In reply to: Not powering on

This is likely an issue with the PCB Main Assembly. Here is the part number. EBR78643434. Below is a link to the repair video.

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