0 votes
In reply to: No spin

This is most likely an issue with the stator. Here is the stator part number: W10754158. Below s a link to the stator repair video.

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In reply to: F0E3 or F7E9 Error

The issue is likely a bad rotor. Here is the part number for the rotor. W10754161 I will link the repair video for the rotor below.

0 votes
In reply to: Washer shaking

There seems to be an issue with the suspension. Here is the part number for the suspension rod kit. W11130359 below is the link to the video for the suspension rod kit.

0 votes

This sounds like you have an issue with the wash plate. Here is the part number: W10876600 Below is a repair video for the washplate.

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In reply to: Not draining water

The issue is probably with the drain pump. Here is the part number for the pump: WTW7500GW0. Below is a link to the drain pump repair video.

0 votes
In reply to: Leaking

This could be an issue with the tub to pump hose. Below is a video that may help. The par number is W10802689

0 votes
In reply to: Lid replacment

Here is the part number for the lid: W11130236. Below is a video on how to replace the lid.

0 votes
In reply to: Not filling with water

The issue may be the pre-treat faucet switch. The part number is W11174419. Below is a link to a video that may help.

0 votes
In reply to: Lid will not unlock

The issue is most likely the lid lock assembly. Here is the part number W10810403. Below is a link to a video that may help.

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In reply to: Water issue

This could be an issue with the water inlet valve. Here is the part number for your valve W11130341 . See the video linked below for help.

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In reply to: Washer is unresponsive

The issue is most likely the electronic control board W11130238. See the video link below.

0 votes

You may need to replace the console. Below is a link to a video that may help.

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Hello
Defrost heater disassembly breakdown is on page #75 in the manual link below.

0 votes

Hello
See the service manual link below for your model. We have a reversing valve video with diagnostics on a Whirlpool refrigerator. We do not have a video on your GE model yet. See links below.

0 votes

Hello
There is a possibility of a power outage or power interruption. When that happens you need to shut the unit down for 3-5 minutes to reset the main control board. If this happens again you will need to enter the unit into the diagnostic mode. The complete diagnostics are in the two service sheet links below. Hopefully it was only a power interruption and your issues is solved.

To ENTER SERVICE DIAGNOSTICS Mode:
Press SW1 and SW2 simultaneously for 3 seconds. Release both buttons when you hear the CHIME indicator.
Unit must not be in Lockout prior to entering SERVICE DIAGNOSTIC MODE.
The display will show 01 to indicate the control is in step 1 of the diagnostics routine.

0 votes
In reply to: How to fix?

Hi. Will the unit go into spin on other cycles? Are you getting any error codes on the display when it will not spin or does it end the cycle? I have attached the tech sheet for you. Try running the diagnostic test cycle. If you have gotten an error code locate it in the tech sheet to see what it means. If you are not getting error codes and the unit ends the cycle, it could be going off balance. check the shocks if it is not the load causing it.

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Hello
See service manual links along with service bulletins.

0 votes
In reply to: Slow ice production

Hello
See service manual with ice maker diagnostics along with one service bulletin.

0 votes

Hello
See the service bulletin corrections. I believe this is your problem. The loop above the ice maker is not a heater, it is a refrigerant line. Do not try to remove it as it will develop a leak in the refrigerant line.

0 votes

Hello
See the service manual link below. The manual link below will give you a detailed parts breakdown on how each part in the unit. Go to the index page #79 to find out what parts you need. Thanks

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