All Answers

Hi. there is an updated to the cooling fan motor for this exact issue. I have attached the bulletin for you.

Hello, I have attached the complete service manual for you. All technical information, diagnostics and repair procedures will be found in this manual. It is every piece of information we have available including sealed system troubleshooting and repair. Also, we recommend that you look up any parts by model # and order the OEM part only whenever possible. (as opposed to the universal part you referred to) .

Hello
It is possible that the Control canceled cycle due an error in the wash motor. Go to page #14 in the technician link below. Run the unit through the Service Diagnostics with Error Codes. Then go to the Service Error Codes Table starting on page #16 to pinpoint your problem.

I attached the service manual for you. Run the diagnostics and check for any error codes. These units have a funnel like piece in the corners that will collect any water leak out of the door. It appears this unit has these and is the black plastic piece you are referring to.the water then should drip into the base, where the flood sensor is . Once the water hits the flood sensor it will give an error code and may drain out. The leak could be from poor water flow to the unit. If the unit is not filling with enough water you can get a leak from the spray arms not rotating and spraying water into the corners of the door. This would also cause your poor washing and is likely from your hard water clogging the supply line, shut of valve or inlet valve. Make sure your door seal is good and the spray arms ports are not clogged with debris.clogged spay arms will cause leaking and poor washing as well.

Hello
We do not have the wiring diagram or service manual for this model. See the 4- steps with pics on how to diagnose your issue.

Step 1
Check voltage at terminal block (Electric Dryers Only).
L2 & Neutral : Approx. 120V (Unit Power and Motor Power).
L1 & Neutral : Approx. 120V (Unit Power and Motor Power).
L1 & L2 : Approx. 240V (Heater Power).
Check the Customer Power Outlet or Breaker.
Check terminal block wire connection.
Electric Dryer (Terminal Block)

Step 2
Check Main PBA (CN1, RY5).
– CN1 Pin1(BRN) & RY5 Pin2(BLK) : Approx. 120V.
If not, Check the Wire Harness or Power Outlet.
Main PBA

Step 3
Check wire connection of Main and Sub PBA.
– Reconnect the wire connection.
Check Sub PBA Wire

Step 4
Replace Main and Sub PBA by turns and then check if unit is turned on.
– Replace defective PBA.

Hello
look at the service bulletin link below. If you have a door seal gap it will let humidity in the FF section and cause the unit to run constantly and freeze food in the crispers. If that is not your issue, go to the troubleshooting guide link.

Hello
You have a either a defective relay on your compressor or a locked up compressor. Part number on the relay is # 10097202. See technician manual and service manual link below.

Hello
Check for 115 volts at the incoming power box to the dishwasher. If you have power there go to the technician sheet link below. This will show you on page #2 where to check power at the door switch and the timer assembly. Also troubleshooting tips on all components.

Hi. Sounds like you have a sealed system issue. The refrigerant valve could not be opening up to let refrigerant to the freezer. This could be a control board or electrical issues as well. Or, you could have a refrigerant leak. I have attached the service manual for you. You should be able to call for cooling to the freezer is diagnostics to see what the issue is.

Hi. Make sure you are entering program mode correctly. It can be tricky. I have attached the tech sheet which has the program instructions. I verified you installed the correct control.
Programming Mode:
NOTE: The Program Code is located on the Serial Plate on this unit after the word Code.
1. Press and hold the Door Alarm Keypad .
2. Press and hold Freezer Temperature Down Keypad within 3 seconds .
3. Release the Door Alarm Keypad and wait 3 seconds.
4. The control will display PE to indicate the programming mode.
5. Entry is confirmed by pressing the Freezer Temperature Down Keypad once more.
6. The control will display the current Program CODE. This value should be validated with the
Program CODE printed on the unit serial plate.

Hi. This is not the exact model you have but should be very similar if not the same. Attached is a video.

This may be more of the same information. I do not see anything with voltage info. I have attached a service manual

Hi. I have attached the service manual for you. Take a look at the wire diagram. It looks like incoming power goes to the outdoor unit and then it gets supplied to the indoor unit. There is a 2.5 amp fuse on the incoming power to the indoor unit. This is most likely your issue. I am not sure where this fuse is located.

Hi. The 22 you saw I think was just the step of the diagnostics you were in. This is the damper test. There is not an error code for 22. It sounds like you have a faulty compressor or a refrigerant leak. A faulty relay would cause the compressor to not run. If your compressor and fans are all running and the unit is not cooling you have sealed system failure. A refrigerant leak or compressor that is not compressing properly. These units a lot of times have 10 year warranties on the sealed system. check the warranty. I have attached the service manual for you.

Hi. I have attached the service manual for you. The control board should need to be programmed. Take a look at the program section of the manual. The E39 error code is related to the dispenser. Take a look at the error code in the manual. It doesn’t make sense that 2 new controls would pick up this error code but not the original.

Hello
Here is the service manual link . Thanks

Hello
See the Service Bulletin – ( Crispers too cold ) link below. This will correct your issue. The bulletin has the part number you will need to order for the correction. Thanks

Hello
I have provided a video to a page the has a video on your exact part number. I also provided a parts breakdown and training manual. Thanks

Hi. I very well could be the actuator, but it could also be the gearcase/clutch or control. I was only able to find the tech sheet on this unit. This are a pain to get into diagnostics and run tests. Read and follow each step carefully. getting an error code and running test mode will be key to figuring out the issue.Try to unplug the unit for a few minutes and plug back in to reset, then try the diagnostics.

Hello, the sensor is part of the surface element. If you changed the correct infinite switch then the surface element with built in sensor is the only other part involved. Many infinite switches look exactly the same and are hard to determine which one is correct in the look up. If you can match up the actual part # on the original infinite switch to be sure you you have the correct one before proceeding would be preferred. We have attached the tech sheet for you as a guide as well.