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This may be more of the same information. I do not see anything with voltage info. I have attached a service manual

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Hi. I have attached the service manual for you. Take a look at the wire diagram. It looks like incoming power goes to the outdoor unit and then it gets supplied to the indoor unit. There is a 2.5 amp fuse on the incoming power to the indoor unit. This is most likely your issue. I am not sure where this fuse is located.

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Hi. The 22 you saw I think was just the step of the diagnostics you were in. This is the damper test. There is not an error code for 22. It sounds like you have a faulty compressor or a refrigerant leak. A faulty relay would cause the compressor to not run. If your compressor and fans are all running and the unit is not cooling you have sealed system failure. A refrigerant leak or compressor that is not compressing properly. These units a lot of times have 10 year warranties on the sealed system. check the warranty. I have attached the service manual for you.

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In reply to: Control Board issues

Hi. I have attached the service manual for you. The control board should need to be programmed. Take a look at the program section of the manual. The E39 error code is related to the dispenser. Take a look at the error code in the manual. It doesn’t make sense that 2 new controls would pick up this error code but not the original.

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In reply to: Not making ice

Hello
Here is the service manual link . Thanks

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Hello
See the Service Bulletin – ( Crispers too cold ) link below. This will correct your issue. The bulletin has the part number you will need to order for the correction. Thanks

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Hello
I have provided a video to a page the has a video on your exact part number. I also provided a parts breakdown and training manual. Thanks

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Hi. I very well could be the actuator, but it could also be the gearcase/clutch or control. I was only able to find the tech sheet on this unit. This are a pain to get into diagnostics and run tests. Read and follow each step carefully. getting an error code and running test mode will be key to figuring out the issue.Try to unplug the unit for a few minutes and plug back in to reset, then try the diagnostics.

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Hello, the sensor is part of the surface element. If you changed the correct infinite switch then the surface element with built in sensor is the only other part involved. Many infinite switches look exactly the same and are hard to determine which one is correct in the look up. If you can match up the actual part # on the original infinite switch to be sure you you have the correct one before proceeding would be preferred. We have attached the tech sheet for you as a guide as well.

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Hello
See the service manual link below.

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Hello
Are you getting any error codes ? ( UE ) unbalanced error or any other code? See the complete diagnostic manual link below. See the most common issues below we find on your model.

  • Loose bolt to rotor
  • Hall sensor defective
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Not sure on that switch at this time. Look at page 75 of the service manual. It has all trouble shooting steps for the ice maker. I talks about replacing the valve first(which you have done) and then the control board if you still have no water. It does not mention the door switches at all. However, this is by getting the I/M to cycle with the test button. I also found a bulletin on the new valve assembly design. Take a look at that as well to see if it applies to you. I have attached the file. I still think it could be your ice maker but I would follow the trouble shooting steps in the manual so see what you can figure out.

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Hello
See the service manual and bulletin links below. The pump will time out after 75 seconds if it obstructed. If its making noise, you need to start there.

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Hello
See the service manual link below. I would start on page #33 for diagnostics to troubleshoot where your loosing power to the compressor and condenser fan. Then go to page #36 for compressor diagnostics. Then page #39 for condenser fan motor diagnostics.

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Hi. I have attached the service manual for this unit. Make sure you are getting water to the unit. There are a few things that can stop ice production. The most common would be the ice maker itself on this one. The ice maker could be faulty. Make sure your temperature is good. you need at least 15 deg to produce ice. Possibly a control issue. there is a test button on the ice maker. Press and hold it for about 10 seconds and the ice maker should cycle and fill with water.

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Hi. I think I found the instructions for replacing the U.I. I have attached them for you.

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Sorry. here is the service manaul.

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Hi. I have attached a service pointer that may apply to the issue you are having. It appears you have the right voltage to the U.I. , but look at page 44 of the service manual I have attached. It has diagnostics to determine the right voltage for the U.I. This testing will determine if the U.I is faulty.

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Hello, if you have no display at the UI and for sure have 14 volts at the proper pins then it is most likely the user interface. Be sure to check at the power junction box that you have a good connection with 110 volts ac supplying the “configured” service machine control (part # WD21X24901) which is located behind the bottom kick plate and mounted underneath. On some models this control may also have a flashing red light indicator which may display an error code.There should be a tech sheet mounted in the vicinity which will spell out the error code (if so equipped) . Start there and see what you find. We are currently attempting to get some printed technician information on this model and will attach and send to you when found.

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