Hello
I have provided a video to a page the has a video on your exact part number. I also provided a parts breakdown and training manual. Thanks
- AV Repair Help answered 5 years ago
Hi. I very well could be the actuator, but it could also be the gearcase/clutch or control. I was only able to find the tech sheet on this unit. This are a pain to get into diagnostics and run tests. Read and follow each step carefully. getting an error code and running test mode will be key to figuring out the issue.Try to unplug the unit for a few minutes and plug back in to reset, then try the diagnostics.
- Brian, Ace Appliance answered 5 years ago
Hello, the sensor is part of the surface element. If you changed the correct infinite switch then the surface element with built in sensor is the only other part involved. Many infinite switches look exactly the same and are hard to determine which one is correct in the look up. If you can match up the actual part # on the original infinite switch to be sure you you have the correct one before proceeding would be preferred. We have attached the tech sheet for you as a guide as well.
- Sam, Ace Appliance answered 5 years ago
Hello
See the service manual link below.
- AV Repair Help answered 5 years ago
Hello
Are you getting any error codes ? ( UE ) unbalanced error or any other code? See the complete diagnostic manual link below. See the most common issues below we find on your model.
- Loose bolt to rotor
- Hall sensor defective
- AV Repair Help answered 5 years ago
- last active 5 years ago
Not sure on that switch at this time. Look at page 75 of the service manual. It has all trouble shooting steps for the ice maker. I talks about replacing the valve first(which you have done) and then the control board if you still have no water. It does not mention the door switches at all. However, this is by getting the I/M to cycle with the test button. I also found a bulletin on the new valve assembly design. Take a look at that as well to see if it applies to you. I have attached the file. I still think it could be your ice maker but I would follow the trouble shooting steps in the manual so see what you can figure out.
- Brian, Ace Appliance answered 5 years ago
Hello
See the service manual and bulletin links below. The pump will time out after 75 seconds if it obstructed. If its making noise, you need to start there.
- AV Repair Help answered 5 years ago
Hello
See the service manual link below. I would start on page #33 for diagnostics to troubleshoot where your loosing power to the compressor and condenser fan. Then go to page #36 for compressor diagnostics. Then page #39 for condenser fan motor diagnostics.
- AV Repair Help answered 5 years ago
- last active 5 years ago
Hi. I have attached the service manual for this unit. Make sure you are getting water to the unit. There are a few things that can stop ice production. The most common would be the ice maker itself on this one. The ice maker could be faulty. Make sure your temperature is good. you need at least 15 deg to produce ice. Possibly a control issue. there is a test button on the ice maker. Press and hold it for about 10 seconds and the ice maker should cycle and fill with water.
- Brian, Ace Appliance answered 5 years ago
Hi. I think I found the instructions for replacing the U.I. I have attached them for you.
- Brian, Ace Appliance answered 5 years ago
Sorry. here is the service manaul.
- Brian, Ace Appliance answered 5 years ago
Hi. I have attached a service pointer that may apply to the issue you are having. It appears you have the right voltage to the U.I. , but look at page 44 of the service manual I have attached. It has diagnostics to determine the right voltage for the U.I. This testing will determine if the U.I is faulty.
- Brian, Ace Appliance answered 5 years ago
Hello, if you have no display at the UI and for sure have 14 volts at the proper pins then it is most likely the user interface. Be sure to check at the power junction box that you have a good connection with 110 volts ac supplying the “configured” service machine control (part # WD21X24901) which is located behind the bottom kick plate and mounted underneath. On some models this control may also have a flashing red light indicator which may display an error code.There should be a tech sheet mounted in the vicinity which will spell out the error code (if so equipped) . Start there and see what you find. We are currently attempting to get some printed technician information on this model and will attach and send to you when found.
- Sam, Ace Appliance answered 5 years ago
Sorry. Try this one.
- Brian, Ace Appliance answered 5 years ago
Hi. I have attached the service manual for you. I will have all the information for this unit including the diagnostic mode. I did not find any information on the issue you are having.
- Brian, Ace Appliance answered 5 years ago
Hi. I have attached the tech sheet for you. i10 seems like an error for no fill. not getting water. inlet valve issue or water supply issue.
- Brian, Ace Appliance answered 5 years ago
Hi. I have attached some inverter diagnostics. Depending on the number of flashes you get from the red LED on the inverter, you will need to check some components for failure. This helps break it down.
- Brian, Ace Appliance answered 5 years ago
Hi. So after you plugged it back in, were the temps were normal for a day? Did you have an even frost pattern on the evaporator when you looked at it? Or was the unit not running for long at that time? Did you have ice or water build up under your crisper drawers? This would be a sign of a clogged drain, which is very common on these units. For both sections to stop cooling together at the same time you must have something failing that controls both. This would include the compressor, sealed system, and control. When the unit stops cooling you will need to check and see what is running and not running. check your compressor and condenser fan motor. Check the evap fan motor operation again and verify you have air flow. If everything is working and running consistently and your temps are not correct you could have sealed system failure. A refrigerant leak or faulty compressor(even though it is running. IF you have a sealed system issue you will not have an even frost pattern across the evaporator. You will have a partial pattern, ball of ice, or no frost. I have attached the service manual for you.
- Brian, Ace Appliance answered 5 years ago
Hi. Try and cancel the cycle. It will not let you enter diagnostic mode unless the unit is in standby. Try to press and hold the start button until the green light stops flashing. about 7 seconds. If this does not work. unplug the unit for at least 5 mins and plug back in. Is the unit doing anything? what lights are flashing?
- Brian, Ace Appliance answered 5 years ago
Hi. Is this a dryer or washer? You have listed a washer model number. I have attached a tech sheet for this model.
- Brian, Ace Appliance answered 5 years ago