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In reply to: will not make ice

Hello
See service manual and bulletin. The manual has complete troubleshooting guide.

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In reply to: TECH SHEET

Hello
See technician sheet and job aid diagnostics.

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Hi. I think the lights will flash on this unit when the door is opened(unit is paused). The dishwasher may think the door is opened even though it is not. You could have a door latch issue. I did not see any error codes in the tech sheet either. I would start by checking your door latch/switches. It also states this in the tech sheet under “Display Code (LED):
IF OPTION LED’s Flashing- When ALL LED’s are flashing this indicates power failure has occurred. Press START/CANCEL pad and re-select desired options and cycles.
Maybe there is a bad connection at the junction box or outlet. Possible electrical issue causing a power failure.

0 votes

Hello
Sorry, we do not currently support Gaggenau products. Matt Ace technician

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Hello
See the complete service manual with diagnostics. Also see the video links that will help. Matt Ace technician

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In reply to: Burner staying on

HI. It actually looks like there is a separate control board for the cook top. p # 316442119. This part is in the body section of the parts break down. The relay on this control could be stuck closed causing your issue. Other possibilities would be that the element or wiring are shorted in some way causing this. You can test all of this to find out where the issue is.

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Hi. The service wrench would indicate there is an error or that the door is left open. I have attached the error code section of the service manual. I had to send a link for each page as I was not able to send the whole manual at once. This will show the error codes and how to determine which error code you have.

0 votes

Hello
See manual link . Hope this helps

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I have attached a repair video on a gasket replacement on a Samsung washer. It is not the exact one you have but should be very similar. I hope it helps.

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I have never done this conversion/ repair. I found the instructions for the kit. I attached them They talk about the sensor and hot light. Not sure if yours came with instructions or not. I see you talked about some instructions you have. Marcone’s picture did not show the instructions. The original part shows a series of 10 and you have a 12 series unit which would work, but there is no information on what series the kit works for, so maybe you are right when you said the kit may not work on the 12 series. I will check with our other guys to see if anyone has ran into this. Too bad you were not able to talk with WPL tech line. They might be your best bet on finding out.

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Hello
See the complete service manual on your model. Also linked videos on Samsung washers that are close to your model but not exact. Hope this helps.

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Hello
See the links for the service manual, wiring diagram and technician information. I will consult with our service staff to see if they have had situation and if they have input.

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In reply to: PARTS DIAGRAM

Hello

        See the service manual link below for the #VDSC530 model. This has the hinge removal on page #27.  
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Hello
You have moisture or defective burner switches. Replace with parts #74008816. That should rectify your issue.

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Hello
I would start by going to the service manual link below and go to page #18 diagnostics and component testing. I am not sure what light you are addressing. If its the dispenser light look on page #19 service test #11. You can than test every board and functional component on page #18 through #21. I would also verify all three boards you replaced are the correct boards by the MODEL & SERIAL number. Sometimes there are multiple boards by model number that will plug in correctly and still be the wrong board. You need to verify by the serial series number or they will not work correctly and you will get situations like yours that happen. Call you PDA with model and serial to verify all three boars are correct.

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In reply to: ERROR CODES

Hello
See the complete service manual with error codes and troubleshooting guides. Also see the service bulletin link .

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Hi. Attached is a video for replacing the control board. look at the link “service bulletin for light issue” This is what we would first suspect the light issue to be. As stated in this link, press the door switches in and see if you gets lights. If this is not the issue, check your door switches. With the door switch open you should read continuity if the switch is just a two wire door switch that controls the lights.

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Hello
I provided a technician manual. Diagnostics start on page #59. I also set you a link to the RF28 series refrigerator videos.

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Hello
See links to all service information we have on this model. Sorry, we do not have a video on this model at this time.

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Hi. I have attached the tech sheet for you. Test 4 is for the condenser fan motor. Run this test and if your fan motor is not running check for 120V to the motor.

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