All Answers

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See the technician sheet and Job Aid diagnostics. I will see if any other technicians have input on this condition. Matt Ace technician

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See manual link below and go to page #35 for instructions how to enter into defrost mode. Matt Ace technician

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See the diagnostic technician manual link below. We have not had any issues putting this unit into the diagnostic mode. If the freezer section is maintains normal temperature. It sounds like you may have a damper assembly issue if its freezing in the fresh food section. Matt Ace technician

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See service manual link below. Matt Ace technician

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We will need an exact model number to get more specific information on the service manual needed.

Thank you

If the unit is working for you it is difficult to determine the exact cause of the customer complaint. You may want to ask them to run a normal load of laundry and when it fails to leave as is without resetting and call you. There may also be stored errors that would help you with your diagnosis. I did attach the tech sheet for you on your model that will guide you through the diagnostic service mode and error code retrieval. Unless removed, there should be a tech sheet on most units that you should look for when you arrive for a diagnosis and it will prove to be a great asset for you when they are present.

Hello, I would start by replacing upper and lower door closer assembly for freezer door hinge. They are fairly inexpensive. Should be around $5 or less for each one. One attaches to bottom of door at hinge point and the other attaches opposite on hinge itself. The upper closer part # is 2182179 and the lower part # is 2155311. I have attached the Link to the parts look up in Sears website for you .

Hi. I have attached the service manual for you. That is strange So it will preheat to proper temp. then does not maintain temp? Or is the igniter turning off before it reaches preheat temp?

Hi. I found the service manual for this unit. I do not see this error code or errors listed on displays. Take a look at this service manual. Was the E20 error for long fill? long drain?

Hi. I have attached the service manual for you .

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See the manual link below. The dispenser assembly is on page #9 that can guide you through the removal process. Matt Ace technician

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The F20 Error code is a water inlet error. Go to page #11 in the manual link below for more detailed diagnostics. Matt Ace technician

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I have provided the complete diagnostic service manual for your model. Matt Ace technician

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See complete diagnostic manual link below. I would start with a possible restricted vent, then Check Thermistor resistance. Matt Ace technician

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See the diagnostic and troubleshooting guide link below. I would start by checking your heating element circuit for a dead short. I would also make sure your terminal block has a good connection from the power cord. Matt Ace technician

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Please double check your model number it is not correct.

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See the service manual link below. Go to page #22 through #33 for all of your diagnostic tests from the motor to the control board. Matt Ace technician

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I have provide the link to the service manual along with fault codes for your series. All of the diagnostics are in this #93 page manual.

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The model number you have posted #107325001 is actually the product number. See the information link we have on the product number. If you can get the get the model number we can provide more information.

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See technician diagnostic link below. Matt Ace technician