All Answers

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See the technician manual link below. Go to test #38 for forced defrost mode. Matt Ace technician

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See the technical diagnostic guide link below. If you evaporator is not not frosted you may have a sealed system issue. The evaporator for the ice maker needs to have an even frost pattern across the complete coil. Matt Ace technician

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We start by unplugging the drain and replacing the fresh food thermistor #W10316760. That normally takes care of the issue. Matt Ace technician

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Go to section 4-7 in the job Aid link below for the step by step process of replacing the inlet valve. Matt Ace technician

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See the installation instruction kit below. Make sure it is done exactly step by step . Did you install the part number W10199915 ?

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See the service manual and service bulletin for this model. You may have a door damper not sealing properly causing condensation.

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I would run it through diagnostics to see if you have any stored error codes. It sounds like a possible control board, but I would run the unit through the complete diagnostics. Matt Ace technician

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See technician sheet and Job Aid to gain access to the evaporator. Matt Ace technician

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See instructions on page #107 in the link below. We do not currently have a video on this model. Thanks Matt Ace technician

Hi. I could not find a video on this part. I did find and attached the service manual for you. It shows how to replace the rack sensing switch. Go to page 107 of the service manual.

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Are you getting any error codes ? If so go to page #28 in the link below. If you are not will need to go to page #114 to diagnose the PCB board to verify it is sending power to the evaporator fan motors. Matt Ace technician

Hi. I do not believe this unit has a diagnostic function. I have attached the service manual for it. Take a look. I did not see any error code mode, test mode, or diagnostic mode. Check your fan motor for resistance to see if it tests good. If it does and your not getting proper voltage you must have a fault control.

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See the Service bulletin links below for warm fresh food temperatures. Also see the technician diagnostic links. Matt Ac e technician

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See link below for part needed. Also see service manual link. Matt Ace technician

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See the service manual link and video’s to the #VDSC530T Viking range. Matt Ace technician

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The E312 error is linked to a defective control module PCB Temperature sensor. See page #20 for more detailed diagnostics in the manual link below. Matt Ace technician

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I a have provided the diagnostic test sheet along with the # 74 page service manual. I would start with the quick test sheet link and if this does not help go the the service manual . Matt Ace technician

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I would check the cycle operation to make sure the unit is completing all of its cycles. On the normal cycle the end drain sold be 1:15 sec. I would run the unit through diagnostics with technician sheet link below. There is also a possibility of a bad or busted impeller inside the pump. Matt Ace technician

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See the complete diagnostic chart link below. Have you checked the High voltage transformer and run capacitor ? See the complete troubleshooting chart below. Matt Ace technician

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See the diagnostics sheet link below. The refrigerator temperature should range from +36 degrees to +42 degrees. I would run the unit through the diagnostics. You may have a FF thermister defective or main control box H3. Also look for even frost patter on evaporator coil. Sometimes the start of a sealed system leak can cause freezing in the fresh food section. Matt Ace technician