Hi, nice website and I really like your video’s! Would you have the “tech sheet” for this model WED9470WW2? I can’t find it anywhere. My dryer is brand new, literally just delivered and yesterday I got it all ready by installing the 4 prong power cord, inlet water hoses, venting. I followed the installation guide, but when my wife attempted to press the start button after successfully powering up the dryer, the drum would not turn and the unit makes a very loud noise like the motor is trying to turn the drum, but something is preventing the drum from moving. I called Whirlpool to see if there were any shipping bolts that perhaps I forgot to remove and they said their dryers don’t have shipping bolts.
Please let me know if you have any suggestions. Whirlpool says they can’t send a repair tech over until Sept. 23rd to look at it. Seriously? That will be 6 weeks since we placed the order only to have it delivered and it doesn’t work, now need to wait several more weeks for repair.
Many thanks,
Chris
- Chris Cleary asked 12 years ago
- last active 12 years ago
I have a Crosley washer. I have searched and searched and cannot find the model number. By appearance, I believe it is a CAW9244XQ4 . When you push the start button, nothing happens.
Here is the timeline of the failure:
– for about 1 week, when you pushed the start button, the light would come on for sensing and it would do nothing. If you held the start button to cancel, and hit start again, it would eventually finish the sensing and wash the load.
– for about 2 weeks, when you pushed the start button, the light would come on for sensing but it would not run. No matter if you cancelled the load or unplugged it, it would never continue on and run.
– currently, nothing happens when you hit the start button. No lights come on.
I saw this video on youtube: https://www.youtube.com/watch?v=RSR1T8IZK28.
When I followed the key sequence, the washer went into diagnostics mode. I could select the same setting in the video, but it did not solve my problem.
How do I get instructions to all the testing and functions in the diagnostics mode?
- Randy Arnold asked 12 years ago
- last active 12 years ago
I installed the updated drain fix kit and our freezer still accumulates a sheet of ice in the bottom which inturn leaks onto the floor. Do I need to defrost the freezer for this to be fixed or is there another issue? Our ice maker also stopped working, I’m not sure if that is related to this issue or not.
Many thanks!
Julie B
- Julie B asked 12 years ago
- last active 12 years ago
I installed the updated drain fix kit and our freezer still accumulates a sheet of ice in the bottom which inturn leaks onto the floor. Do I need to defrost the freezer for this to be fixed or is there another issue? Our ice maker also stopped working, I’m not sure if that is related to this issue or not.
Many thanks!
Julie B
- Julie B asked 12 years ago
- last active 12 years ago
I ran the diagnostic on my Whirlpool washes I have blinking simultaneously light for FILL, RINSE and Done. What does this mean? Please help. I don’t want to try and open the top to get the tech sheet cause I need to know first what the problem is.
- Elsa asked 12 years ago
- last active 12 years ago
get water but want make ice
- aaron asked 12 years ago
- last active 10 years ago
I own a Whirlpool washer that was not running and giving me an error code of “E something”. I unplugged the washer, plugged it back in, worked for a day and did the same thing. I then had a technician out to my home, paid the $70.00 service call, and the technician told me he could not definitively tell me which part was bad. He said the error showed a communication error(?) and it may be my mother board or a motor board or something else(?). Estimate if I needed all parts was almost as much as I spent on the machine. Anyone heard something like this? How can they not know what is wrong with the machine?
Thanks,
Franklin
- FRANKLIN asked 12 years ago
- last active 12 years ago
I have a whirlpool duet gas dryer that I anticipate is roughly 5 or 6 years old. Yesterday my wife went to do a load of laundry and the user interface (part number 8559431) was showing strange numbers for the time settings and the start button wasn’t working. I unplugged the unit, checked for lint build up, and eventually pulled the control board, cleaned the lint from it, reinstalled it, and the unit fired up and we were back to normal.
Fast forward to this afternoon when the interface went completely blank. Went through the motions again and this time went as far as to pull the interface and clean it up as well. Still cant get it to run but the interface is back to showing the strange numbers like yesterday and now will not shut off.
My gut tells me I have either an issue with the interface or the control board and I have a feeling it may be a interface issue. I should also note that i had minor condensation on the dryer interior which struck me as odd. This is south Louisiana and it has been hot and humid here in August with alot of rain fall.
Any idea what could be causing this issue? Any diagnostic test I can run on a control panel?
Thanks in advance.
- Jeffrey asked 12 years ago
- last active 12 years ago
My dryer shuts on and off every 15 seconds
- rhonda asked 12 years ago
- last active 12 years ago
I have a bottom drawer freezer. Compressor is running, but the freezer fan is not blowing. Evaporator coils frost normally. The fan spins manually. The voltage and resistance on the fan check out normal. Freezer and icemaker are also working normally. Could my problem be a faulty fan motor?
- Damien King asked 12 years ago
- last active 12 years ago
The fan in my refrigerator has been making a loud noise, and I’ve noticed some ice build-up near the fan housing. Is this a sign of a faulty heating unit? Can I just clear the ice to solve the problem?
- Scott Henderson asked 12 years ago
- last active 12 years ago
I am getting water to the door of my refrigerator, but not to the ice maker.
- Greg Telford asked 12 years ago
- last active 12 years ago
