I installed the updated drain fix kit and our freezer still accumulates a sheet of ice in the bottom which inturn leaks onto the floor. Do I need to defrost the freezer for this to be fixed or is there another issue? Our ice maker also stopped working, I’m not sure if that is related to this issue or not.
Many thanks!
Julie B

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Best Answer

Julie, yes you need to defrost the freezer in order for this to work properly. Click on video link below to see how to properly remove the ice. Once its completely defrosted let us know if the ice maker starts producing ice. If it does not produce ice we will troubleshoot that issue at that time. Matt Ace Technician

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