Hi Joanne. If you have a water dispenser on your refrigerator, make sure you are getting good water pressure coming out of it. If so, gain access to the ice maker and reach in it and see if you can feel water or ice cubes in it. If there is and your freezer temperature is correct you may have a bad ice maker or an ice jam preventing the ice maker from working. Depending on your model there could be some other things that would be causing the ice maker not to work. If you need further help please give me the model number. I hope this was helpful.
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