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The ice/water dispenser will only give water. Even on cubed/crushed. My computer has no program to open . Not sure how to even remove the dispenser to look at switches. Thanks in advance

Model Number
RF4287HARS/Xaa S# 102043CB902416P
Refrigerator Samsung
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See video links
https://www.appliancevideo.com/page/2/?s=+not+dispensing+ice&cat&tag&post_type%5B0%5D=post&post_type%5B1%5D=premiumvideos&post_type%5B2%5D=fromthefield&post_type%5B3%5D=embdvideo

I think you have have a bad micro dispenser switch or auger motor issue.

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