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The freezer section is cooling but the fridge compartment is not cooling.

Model Number
B26FT50SNS/02
What have you tried so far?

I have not been to the home yet.

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Service diagnostics guide, Wiring diagram, Service bulletins, Service pointers, Job aids, Any available materials
Refrigerator Bosch
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Hello
There are a few possibilities of your specific symptom. Most common is an evaporator motor not running or defective. To do a complete diagnostic check go to the Service Manual link below and go to page #43 Section 8-3.

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