All Answers

Hello
See link below and go to page #26 for freezer door removal and #27-30 for ice maker. Matt Ace technician

You must be at the drain pump with your meter set to voltage and see if drain pump is getting 110-125 volts ac while in drain cycle (during failure) . If so, then you have an issue with the drain pump. I understand that it does drain when reset, therefore it is most likely in the control, however you must test for power at drain pump during failure with no other way to determine issue. please test voltage at drain pump during failure before going further. proper voltage = bad drain pump, improper voltage = bad control

Hello
Can you give us more detail than ( Close don’t ) . Are you looking for a service manual ?

Hello
See service manual links and videos below. Matt Ace technician

Hello
See service links and manuals below. Matt Ace technician

Hello
Have you checked the pump to see there is any restriction in the pump causing it not to drain ? Start there and make sure they did not recently install a garbage disposer, if so check the drain knockout on the disposer.
Matt Ace technician

Switch into the Customer program – See link below
While pressing two buttons turn the machine on with the main switch. The coding of the control unit will be
shown in the display or with the LED’s (bit- coded) until you release the buttons.
After releasing the buttons you’re at the Special- Function- Menu
Display on the facia panel:
– LED B glow, LED C blinks
– If LED C isn’t glowing or the Display doesn’t show P1 press Button B many times
– pressing the Button C will start the Customer- Service- Programme
– pressing the Button B will jump to the next programme step
– blinking LED’s (2Hz) display a detected error (wtih 7- segment e.g.: E2)

Hello
See the service manual link below and go to page #8 -#9 Shaft & mode shifter overview. Also see video links on similar model to help resolve your issue. Matt Ace technician

Also check out the three links below on Whirlpool products to see if its the ice maker you have.

No service manual is available on this unit. I have tried searching similar models also to no avail. I think the most we are going to find for this is a wiring diagram. I have attached a wiring diagram for a similar unit. It is difficult to look up kenmore model numbers for different information since they did not make the machine. It sounds like the issue is with the pressure switch or hose. Make sure you hose is not clogged by blowing through it. Also, did you check all of your balance springs? The timer is what creates your pause, so the timer is not your issue if you have already replaced it. You could also have bad snubber pads causing the unit to get off balance. I have attached a video for this repair.

Hello
See parts diagram on page #9 in the link below. To remove this ice maker in your model there are two screws #18 in diagram that need to be removed.

Hi. My first thought would have been the timer too. I see a new timer did not help. The timer has a pause or delay to allow the transmission to drop gears in place before spinning. All of the water should drain out first. Then spin should start. If the lid is opened or the timer is stopped and then started again during this time, the washer will then start to spin regardless of the water being drained out or not. It does sound like you could have an issue with the water level switch or pressure hose. The both come together. I have attached a link to the part and to a repair video for you. If the water level switch is not faulty you may have an issue with the transmission.

Here is the service manual link below

SPIN TEST Delay End +Temp until door locks and starts machine starts spinning. The technical diagnostics mode and service information link is all of the information available on your model . Please look again as it is the reference guide for proper diagnostics on your model. From my experience i would advise to start with the hall sensor. No further information is available.

Hello
See complete diagnostics on you model below. Oven Sensor and Sensor Circuits on page #23 / 24 . You may have a defective oven sensor , see the testing instructions on page #24. Matt Ace technician

Hello
I would put the unit into the QUICK TEST MODE: ( POWER OFF – PRESS: Spin + Soil Level + POWER). This will give you any error codes. I have provided a technician diagnostic sheet link below to follow the next steps for diagnostics. Matt Ace technician

Hello
See attachced link below with service manual and video links. Matt Ace technician

Hello

If a Customer notices that the unit is filling with more water than necessary to wash the load size.
Customer may call it overflowing, leaving the impression that the unit is filling with water to the
point of overflowing onto the floor, when in fact it does not overflow, but simply has more fill than
the customer anticipated. Most likely the customer has interrupted the fill cycle to observe the Auto Load Sensing feature or to add an item of clothing, etc. to the load.

See the the service liks below . The unit is operating as it is designed.
In a properly operating washer, the Auto Load Sensing cycle MUST go through a sequence to
evaluate how many clothes are in the load, to attain the proper water fill level. The Auto Load
Sensing sequence will first fill to a low water level. Then it will agitate for about 10 seconds and
pause, to monitor the water absorption rate of any clothing not wet from the low water level. It will
then, if necessary, fill to the appropriate water level before beginning the wash agitation cycle.
If the Auto Load Sensing cycle is interrupted by lifting the lid during the fill cycle it will cause
the unit to revert to its default setting – a full fill. It defaults to the high water level to protect the
clothing from being agitated with too low of a water level. Advise the customer that the unit is operating as it is designed; to protect the customers’ clothes and that interrupting this first fill sequence will cause the unit to default to the high water level.
Matt Ace technician

Hello

     See service manual and Rapid resolution sheet links below. There is no service bullitins for your model listed. 

Items that can cause out of balance errors :
1) Check the installation location. If the washer is installed on a soft-floor wooden-floor, carpet etc, the vibration and noise can be worse.
2. Check for anything under the washer legs. Some customers will place plastic cups, etc. under the legs for easier installation. This could cause vibration and spin error.
3) Check if the rubber at the bottom each leg is damaged.
4) Lower the legs as close to the base as possible. This will reduce vibration and ouit of balance spin error.
5) Check if the washer is level. Press on each corner. If the washer moves, adjust the legs.
6) Check the type of laundry. Check whether it may cause an unbalanced situation.- Educate the consumer in this case, to press pause, reposition the load or remove a few items. Press start to continue and complete the wash cycle.

*** If you have elimated all of these items and it is the rear bearing it will be very expensive to replace and most likely not cost effecitive for this modle. I hope this helps

Matt Ace technician

Hello
See the link below and go to page #21 and run unit through diagnostics mode . Then go to page #38 /40 for temperature control diagnostics operation. There is only one service recall on your model and its on the inlet water valve . Your symptom has many possibilities , you will have to take it step by step through the troubleshootong and diagnostics in the service manual link below. Matt Ace technician