All Answers

Hello
See technical Electronic Oven Control (EOC) III Testing Procedures link below. Go to page #4 to go through complete diagnostics. It sounds like it may be in the EOC but you want to run the unit through diagnostics to be sure of a proper diagnoses. This model currently does NOT have any service bulletins. Matt Ace technician

Hello
See service bulletins on your model below. This unit is very common for FF evaporator motor causing moisture in freezer and ice maker assembly. I would check that first. Matt Ace technician

Hello
See diagnostic chart on page #20 in link below.
1. Check supply voltage to refrigerator – check for proper polarity and proper ground.
2.Possible open in wiring harness from PWB board .
3) Check wiring and connectors to PWB board.
4. Open in door monitor switch circuit .
5). Check door monitor circuit.
Matt Ace technician

Hello
I have sent you the technician diagnostic guide for your model. Run the unit through diagnostics to verify there are no error codes. many washers (both toploaders and frontloaders) have balance rings attached to or integral to the drum. The rings are partially filled with water or other liquid and function as gyroscopes during spin to help reduce vibration/oscillation. They are sealed, so the liquid does not get mixed with your clothes, and the the machine’s wash/rinse water mix into the ring .Matt Ace technician

Hello
The error code rf indicates a problem with the freezer evaporator fan. you can view the diagnostic and testing information in the link below go to page #23 in the diagnostic manual . It could be a defective motor or motor connection. It could also be a control board issue. Run the unit through the diagnostic mode to be sure. Matt Ace technician

Hello
See links below. It sounds like the main PCB is not shutting down and running through to the next cycle. Run the unit through the diagnostic checks below . Also check your flood switch for proper operation WD21X10519. Matt Ace technician

Hello
The ER DH error is a Failure of defrost mode . When defrost sensor doesn’t reach 8 °C (46°F) within
2 hours after starting defrost. See complete diagnostic manual link below and go to page #29. Matt Ace technician

Hello
Here is everything we have on this model. We will not count this as a question. You may have a circuit board issue. We have replaced circuit boards on this model and still had the same complaint. As I said in the last post , this is one of those issues that I think the factory does not have a fix for. I would try the board next and hope it rectifies the issue. We are 50/50 on this issue on the board fixing it.

Hello
See the links below with service bulletins related to your issue. Do the streaks look like oil stains from the transmission seal possibility leaking ? Matt Ace technician

Hello
On a no cool for this model it could be a number of possibilities. See the service manual below and run the unit though the diagnostic mode.There is a service bulletin on the fan motor see below. Matt Ace technician

Hello
There is not a service bulletin with this issue so far. We have seen this issue in the field and have called factory support for answers. They said to replace the water inlet valve , if it does not seat properly when not energized it will trickle out water. It has corrected some but not all of the cases. I think this is an engineering defect they are working on and have not corrected . I believe in the near future there will be a service bulletin update with a correction. Matt Ace technician

Hello
The board needs to reset. Shut off the unit for two minutes and that will reset the board that senses the condenser alarm. Matt Ace technician

I have attached the service manual for this unit. This has your error code information in it.

Hi. I have found a service manual on a similar unit. Hopefully this has the information you need. You will need to manually cycle the ice maker to see if it will run through a cycle and fill with water for you. Make sure your fill tube is not frozen. You could have a water flow issue even though the inlet valves test good or a faulty ice maker.

Hello
There is no hidden tech. sheet. All of the newer products DO NOT come with technician diagnostic sheets. See links below. Matt Ace technician

Hi. I have attached the service manual for this unit.

Hello
Your model without deep water/fabric softener rinse option will not spin between the wash and rinse portion
of the cycle. The wash water will drain and then fill with approximately 10½ -11 gallons of rinse water. Approximately 5½ in. deep in the basket. After the rinse water is drained the machine will go into the final spin.Water levels will decrease by approximately 1-2 gallons. All Levels shown below are approximate and measured from the lowest part of the basket with no clothes in it. Levels can also be obtained by counting the sidewall holes up from the bottom of the basket. Please see both bulletin links below. Matt Ace technician

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See links below for diagnostics & troubleshooting guides. Also see two different wiring diagrams in the links below. This should show you the connection to pressure switch what number pin do I put connector. Matt Ace technician

Hello
Is there a fault code ? Is there a F0E5 Fault code displayed when an off balance condition is detected.• Check for weak suspension. Basket should not bounce up and down more than once when pushed.• Clothing should be distributed evenly when loading. Is the unit being overloaded . See complete training manual and service manual links below . Matt Ace technician

Hello
See the service manual link below. This will show you the complete diagnostics .
Enter the Service Test Mode by performing the following sequence of events:
1. Press and hold the WATER Keypad.
2. Press and hold UR Keypad.
3. Release the WATER switch and wait 3 seconds.
4. The display will show SE confirming entry in the Service Mode.
5. Press the UR Keypad again to confirm entry in the Service Mode.
6. Display will show 101 in left display and numeric or dashes in right display.
7. Press UL Keypad and LL Keypad to toggle through Service Test numbers.
8. To exit service test mode, open and close refrigerator door or hold door alarm for 3 seconds
Service Test – 112 Freezer Fan
• Press the UR keypad or LR keypad to toggle Freezer Fan On High speed, Low speed and Off
Matt Ace technician