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In reply to: freezer cold, refrigerator not cold

Jason, it sounds like you may have a part of your defrost system going bad. Do you have a light layer of frost on the back freezer wall? If so here is a video link below to show you how to check your defrost system.

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In reply to: Should technicians use nitrogen to leak check refrigerators ?

Approved Leak Checking Procedures:
Whirlpool only approves the use of dye driers ( Except on 50# under counter ice makers), standard
soap bubble solution (without dye) and electronic leak detectors when searching for a refrigerant
leak. The introduction of any gas (other than refrigerant) into a system for leak checking is not
approved or recommended.

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In reply to: Samsung RF217ACRS refrigerator not cold enough and ice behind back panel

See video links for Samsung refrigerator … https://www.appliancevideo.com/appliances/samsung-rf263teaesr-refrigerator/
Art -there should be a thermal fuse+ a defrost sensor and a defrost bi metal on the evaporator of this unit -with a v.o.m. set to ohms scale you should be able to test the thermal fuse for continuity . It has a small resistor in a clear plastic cover and if it has no continuity it is bad . You can also check the heater for continuity however it is most likely ok . the defrost bi metal can also be checked for continuity but only if it is on a cold/frosted up evaporator . the sensor is difficult to read for continuity ,however if the heater , thermal fuse-and bi metal (tested on a cold/frosted up evaporator )all have continuity i would replace defrost sensor located on the evaporator and compartment thermistor located near evaporator fan (relatively inexpensive) and this should correct your problem . Hope this info proves helpful . SAM ACE TECHNICIAN

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In reply to: Samsung RF217ACRS refrigerator not cold enough and ice behind back panel

Art, if you have an OLM meter you can do a continuity test on the heater. If you do not have one then take out the heater and find a appliance parts dealer in your area and take it out and have them test it. They will test it free anywhere you take it. Once you find out if the heater is good email me back, if its bad just purchase it and you will be all set. Matt Ace technician

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In reply to: maytag dishwasher ncb6000aww

George
Click on video link below on how to clean filter on Maytag dishwasher. Matt Ace service technician

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In reply to: GE Convection Oven - convection fan replacement

Michael, do you have a model number of the unit ?

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In reply to: model number rf263beaesr, ICE MAKER

Don, if its frosting up you may have an air leak causing condensation. Do you have a dispenser through the door ? If so make sure the door flap is sealing all the way and not causing air leakage. Click below on the dispenser video and maker sure your flap is closing on the unit. Here are 29 videos on this model see link…. https://www.appliancevideo.com/appliances/samsung-rf263teaesr-refrigerator/ If you need any parts call our parts department at 1-800-830-5465 or order on line at http://www.savemoreonparts.com

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In reply to: Whirlpool Duet gas dryer electrical issues...

Jeffery, with the symptoms you are having with the user interface I would absolutely recommend replacement. Only If you have a good harness connection. Most of the time it is the user interface, occasional the control board will be defective also. Hopefully its only the interface. Let us know how the repair turns out. Matt Ace Service technician.

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In reply to: My 2012 Samsung RF263AEPN refrigerator feels much warmer than 34 degrees

Toni, if you are getting water and ice on the back of the vents that is an indication of either a defrost problem or a plugged condensate drain. See the video link below on a Samsung defrost issue to help solve your problem. Matt Ace Technician

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In reply to: whirlpool model G16FDRXXY07

Aaron
Is this an ice maker ?

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In reply to: Communication Error?

Franklin, You have either a bad main control mother board or a defective motor control board. Sad but true you need to put on the main board first to see if the other board is bad. There is no other way to diagnose it and if both boards are bad its not normally worth the repair cost.

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In reply to: The air from my vents is cool, but not cool enough.

Trent, You may have a low refrigerant charge or a leak in the system. See video links below.

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In reply to: LG SteamDryer DLGX3071W not drying

Steve, is it not heating or is the drum not turning ? What is the issue ?

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In reply to: thermostat replacement

James, I have posted a video link below so yo can see how the cover comes off for the thermostat. On a cooling issue like you have currently I would start with having someone check the refrigerant charge. A low charge or bad thermostat would cause this same symptom. Also I sent you a link for parts and a breakdown of your appliance below. Call 1-800-830-5465 to our parts department with any questions. Thanks Matt Ace technician

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In reply to: Compressor is running, but the freezer fan is not blowing

You need to check for power to compressor. Should have 115 volts.

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In reply to: Freezer has sheet of ice that forms

Jamie, Yes you can without unplugging the unit. Watch this video link below to see how to unplug the drain without shutting it off for 24 hours. Let me know how it goes and if you have any questions. We like to hear back on how the repair went. Thanks

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In reply to: Kitchenaid Dishwasher Leaking under bottom right side of door

Adam, you will need to check the seal around the door to see if it sealing properly. something they need to be cleaned due to build up of debris after so many cycles especially if you are on well water or have hard water.

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In reply to: Samsung Refrigerator model RF26XAERS

Nathen, We do not currently have a video for this model. Here is a link the the dispenser assembly. You will see how it unsnaps after the screw comes out. Here is your part number and description.( This Ice case part #DA97-07288A ) See link below for breakdown. Matt Ace service technician 42

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In reply to: Slime in water lines

Hello
The water comes from the saddle valve at the main water line. You will need to put in a in line water filter in the back of the refrigerator before the water comes in the the refrigerator. Takes about 20-25 minutes to install. See information below. Matt service technician 42

Part # 4378411 Whirlpool In line ice and water filter call our parts 7- days a week until 11pm at 1-800-830-5465

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In reply to: Dryer problem

Warren
Start by checking your vent for good exhaust. You can remove the vent to see if this helps to verify a plugged vent.

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