All Answers

Hi. I have attached the service manual for you. It does sound like your drain pump relay on the control board is stuck closed. The dishwasher will go into a drain mode if it detects certain error codes. But if your not getting any errors and the unit works normally otherwise, the relay must be stuck closed. You can test the relay to see if it is closed.

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See the service manual link on the #B21CL81 series Bosch unit. It is the only manual we have that is close to your model. Hope it can help. Matt Ace technician

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See link below. Matt Ace technician

Hi. I would take the lid/ top panel off along with the front panel. Then shine your flashlight at the plastic outer tub to see if you can see anything inside. The tubs are usually clear plastic and you can see inside with the light. Also, you can take the tub ring off at this point and be able to look right between the tub and basket. We have attached the parts break down and service manual for you.

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Can you verify your model number, it does not come up in our database. Thank you

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If its only filling 4- chambers of the ice maker you have low or restricted water pressure. You ice maker should have all chambers full with 1/2 of water minimum. See the Service Diagnostic manual and service bulletin link below. Matt Ace technician

Hi. I have attached the tech sheet for you. Check to see if you have 120V to the control board. If so and the unit will not light up or do anything you most likely have a faulty control board. You could also have a faulty User interface.

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See the technician diagnostic link below. I would run the washer through the field service mode on page two in the link below. There are many thinks to check on a washer not getting clothes very clean. This should help diagnose the underlying issue. Matt Ace technician

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See the Service manual links and schematic wiring diagram. You said the unit was off when you got there . Was it shut off or was it not cooling ? Was the compressor, and fan motors running ? If so look at the evaporator frost pattern to start. This will make sue its not a sealed system failure. Matt Ace technician

Hello, I have attached a fast track service manual and an inverter diagnostic and troubleshooting guide for your model . The information you are looking for will be in these attachments.

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Can you double check your model number. It does not come up in our system.

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See the service manual links below. I would make sure the evaporator fan motor is running. Matt Ace technician

Hi. The part number for the door hinge cables is 4933DD3001B. You will need to see where you are loosing power. Check that you have 120V going to the unit at the junction box under the bottom panel. If you do, then see if you are getting power in and out of the power filter board. Separate the door and check for any broken wires. I have attached the service manual for you as well.

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See the technician service manual with all of the diagnostics and error codes. Also see the tree service bulletins for your model. The C00 test the door locks and then unlocks 2 seconds and the pump is energized 15 seconds. Matt Ace technician

Hi. I have attached a service manual for a similar unit. Have you checked error codes yet? See what codes you get. Is the unit really overflowing to the point of leakin/ too much water in the machine? Or does it just think it is overflowing and drain out? You could have a faulty float switch or flow meter if they are equipped on your model.

Hi. Yes, you could have an issue with the damper not closing. Make sure you check to see if it opens and closes. Check to see if you have air flow when it is closed. If the damper is fine you could have an issue with the thermistor or control. Even though the thermistor passes it may be faulty. You could check its resistance according to the temperature it currently is, if you have the chart in the tech info.

Hi. I have attached repair videos for a similar dryer.

Hi. There are multiple things that will cause this unit to not spin. I have attached a tech sheet. You will need to enter the error code mode of the diagnostics to see what error codes you have.

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The F7E1 Error is a Basket speed fault error. See page #7 in the technician sheet link below. Also see the the service pointer bulletin link below on (Wet Clothes) . Matt Ace technician

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I would make sure the blower housing assembly is not impacted causing the unit to overheat. Then check the high limit and cycle thermostat. Matt Ace technician