0 votes
3k views

Had the customer defrost the unit to get the cover off, looks like a conductor in the drain might solve my problem. Do you guys do this often? Is there a part replacement I’m missing? Hoping I didn’t overlook anything, but seems like the backed up and frozen drain was the main issue.

0 votes
3k views

This unit just runs non-stop, does not shut off. Ohm’d everything out and looks like the pcb board is bad. In need of a part number and cost if you have it.

0 votes
3k views

I had an element replacement come up as a whirlpool 35001247. Is that right? I was thinking it’d be a DC number or a different prefix. Wanted to make sure this wasn’t an error before ordering. Thanks.

0 votes
3k views

What causes this? I’m a new tech here and there is no spec or information sheet. Thanks.

0 votes
3k views

Also looking at this dryer and need the duct heater if you have a minute to get the information for me?

0 votes
2k views

This unit isn’t starting, I think I’ve narrowed it down to the idler pulley but can’t find a schematic for the lookup and part information. Any help?

0 votes
3k views

Dishwasher was flashing on smart auto normal. I tried to clear by turning power off for approximately 5 minutes still had same problem. I replaced main control board unit ran Ok while I was there testing it . Customer called back and said unit is doing the same thing.

0 votes
3k views

I got it apart and found a level sensor that I think is bad, but doing the lookup I am having a hard time finding the correct part number. It’s the water sensor if that helps. Not with the unit to give you the model #.

0 votes
3k views

Have a gas dryer not starting, think I’ve narrowed it down to a thermistor and thermal fuse, but am having a hard time on the lookup, do you have that information handy?

0 votes
3k views

Got this figured out and diagnosed as needing a heater, defrost bi metal, and sensor – but am having a hard time with the parts look up. Think you could help me out? Thanks.

0 votes
3k views

Samsung electric dryer runs but does not heat

  • Guest asked 10 years ago
  • last active 10 years ago
0 votes
14k views

The unit keeps getting a low water error and everything I could think of checks out: inlet valves, water pressure, fills with correct amount of water, board/panel is fine, cleared some minor debris from the pump, and checked that the float works. What am I missing?

0 votes
3k views

I have a bad ice maker in this fridge and need to change it out. It’s a french door bottom mount and it’s located up in the top left of the fresh food section. I haven’t done too many of these and wanted to know if you had a video that could help me out? Most I found weren’t similar to what I have. Thanks.

0 votes
3k views

Could a broken belt be the issue here? I checked all the electrical components and they seemed fine. Still have it all apart and don’t want to reassemble it to find there’s something else going on. I did clean out a lot of lint from the housing and venting and am guessing that’s where the burning smell was coming from. Am hoping this was just a simple and easy fix!

0 votes
3k views

Came across an ice maker not producing and need some part information. Haven’t done too many repairs on this brand and have been watching some of your videos to get me familiar. Really appreciate this.

0 votes
4k views

I’m also looking at a dryer that doesn’t turn off at the end of the cycle. Am thinking it’s a main control issue?

0 votes
3k views

There’s a lot of ice around the fresh food evaporator cover and I’m defrosting it to check the drain. How can I keep it from freezing over?

0 votes
4k views

Customer had a power outage and the display is not working now. There was a stored error code for the I/M that the customer is aware of and did not want fixed. Is it possible that a reset and diagnostics would be all that needs done here?

0 votes
3k views

A different company diagnosed this customer’s dishwasher as needing a drain pump after only listening. But the customer explained that it was sometimes draining, just slowly and making an odd noise. We went out and cleared the drain pump of debris (a button!) and all is working fine. Please be sure to take a few minutes and properly diagnose to avoid the hassle of ordering parts for a problem that has an easy fix!

0 votes
3k views

Samsung Range the oven wasn’t reaching temp. Upon arrival at the home the clock was dead. It will turn on when any burner is turned on. The burners won’t come on and the oven won’t come on. We can’t find any paperwork with the range.
Any and all advice would be appreciated, a Service manual would be a great help.
Thanks in advance.

  • Guest asked 11 years ago
  • last active 11 years ago
0 votes
4k views

Diagnosed this dryer needing a new 4 wire power cord and terminal block. Problem is, I can’t find the terminal block by itself. Is this not available as a single part? Need some help on this one.

0 votes
3k views

Having issue with Samsung refri. RS2530BSH the mullein heater between the s/s doors are very hot 155 degrees, my question is are the heater control by the main control board. Thanks

0 votes
5k views

Samsung ice maker model RF4287HARRS, SN: I02043CC1003. I first went out on the job and the IM did not cycle after I pushed the reset button down for about 15 seconds so I replaced the IM. On my second visit I found the IM that I installed had the fingers frozen onto the water inside the tray. I put another Im in this unit and made sure that it cycled by holding down the button for a few seconds and it did cycle (I dumped the water to make sure it wasn’t overfilled). But again no ice? Any ideas….

  • Dino L asked 11 years ago
  • last active 11 years ago
0 votes
7k views

looking for a service manual or assistance if anyone has heard of this problem its is a french door with ice maker up in refrig section and we replaced the Ice maker and the fresh food thermistor problem customer is stating the ice cubes are soft and melting what might i be missing .

  • Tony Zak asked 11 years ago
  • last active 11 years ago
0 votes
20k views

Samsung dw 1E error code, model DW80F800UWS/AA, serial B009g9md604628d
This is supposed to be a high temp heating error. Had schematic for DMT800 series dishwasher with me. This wire diagram did not match the wire diagram on the main pcb cover on dw. Did not see thermistor listed on dw wire diagram on unit.
Heating element had 12 ohms, but no power going to it in quick wash cycle. Could not get it into diagnostic mode.
What should I be checking? I am guessing you need to pull the unit to get to components like LG brands?

  • Ted Hood asked 11 years ago
  • last active 9 years ago
0 votes
3k views

Is this something blocking the drain or the pump failing? My husband wants to try and work on it himself if possible.

  • Anita Sanders asked 11 years ago
  • last active 11 years ago
0 votes
2k views

Not sure what the problem here is and would like this working since I have extended family here. Any thoughts or suggestions?

  • Henry asked 11 years ago
  • last active 11 years ago
0 votes
3k views

Unit has been making noise for the past couple weeks. Freezer is working,no obvious icing issues.Fresh food section is not cooling.Is there a sure fire fix?

  • matthew rivenbark asked 11 years ago
  • last active 11 years ago
0 votes
5k views

replacing a thermister in a samsung wf393btpara /a2 Is this a simple repair or do I have to take off a bunch of stuff?
Is it a just take the back off and there it is?
I have a TE error.

  • Tim B asked 11 years ago
  • last active 10 years ago
0 votes
3k views

We had this and it working fine at one location, and now not at it’s new location in a different house. Doesn’t seem like the compressor is even running at all. I opened up the back to take a look around and there is a harness that is loose, and stretched really tight from the compressor. I reattached it firmly in place and it came back on but I’m worried it will happen again with the wires being so tight and barely fitting where they are supposed to go.

  • Arthur asked 11 years ago
  • last active 11 years ago
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