I went trough the diagnostic mode and ran a few tests. In the diagnostic mode it starts up normally, fills with water, empties water and spins normally at a slow/medium speed. The error codes that show are F1 E2 which from what I have read is a problem with the Drive motor or Main electronic control board. When I go to calibrate it starts to spin for a split second then it comes to sudden stop as if it gets stuck and the lid lock light starts to blink. This all started because when we try to run the washing machine and it would stay in sensing mode with the lid lock flashing while making a loud humming noise. I eventually smelled an electrical burning smell after leaving it in sensing for several minutes. After attempting this again I am noticing that after it goes through the sensing mode a couple of times and it wants to start up but it looks like it gets stuck because it comes to a sudden stop just like it does when its trying to calibrate.
Could this be the drive motor or main electronic control board?
- Marino asked 11 years ago
- last active 10 years ago
I can’t get my washer to spin and I keep hearing a clicking sound. I’ve turned it on its side and took off the shield, the belt and motor turn freely by hand. After watching one of your videos, I’m thinking I need the shift actuator part # W10006355 but wanted to see what you think before I purchased it. The washer appears to have a small leak, the actuator looks a little rusty.
- Lee asked 11 years ago
- last active 11 years ago
My whirlpool fridge has lately been leaking about half a cup of water by the front left side. Is this a drain problem? If so, do you have replacement part for this model?
Thanks
- Tung asked 11 years ago
- last active 11 years ago
Hello,
Thank you guys for having this web page. I had a large power spike that has played hell with my house. The surge melted my cable for Internet and cable, the dryer isn’t getting hot, the dishwasher has no power and the fridge isn’t getting cold. I contacted whirlpool about a relay switch and this model does not have one. The lights work on the fridge, it blows out semi cold air. The compressor is cool to the touch and everything works minus cooling (you know the important part) I was wondering if you guys had any ideas or videos similar to this unit to test the compressor.
The dishwasher may tag model number is mdbh969aws2 doesn’t come on, I am sure the circuit board is fried but I don’t even know how to get to that. Please help!
- Josh Dawson asked 11 years ago
- last active 11 years ago
see summary
Thanks
Al Zawalich
azawalich@hotmailcom
- Guest asked 11 years ago
- last active 11 years ago
Need tech sheet for this model. Also does anyone know if the refrigerator evaporator has a defrost heater and where it would be?
- Guest asked 11 years ago
- last active 11 years ago
- Mary Mathison asked 11 years ago
- last active 11 years ago
2 days ago we noticed beverages weren’t as cold as we expected. We checked that vents weren’t blocked. We adjusted the refrigerator to a colder setting. We’ve cleaned under refrigerator and even pulled it further from the wall. The freezer is working great. I did notice this morning that the freezer is developing some frost, and the coils in the back look like they are frosting over.
- Anne asked 11 years ago
- last active 11 years ago
I turn the washer on and it fills with water. Once filled, the dial (timer) makes a rattling sound but does not advance to agitate. If I push in the button, manually advance the dial and pull out the button, it will agitate but will not advance to the spin cycle. The agitation stops and the dial will again make a rattling sound. I manually advance the dial to the spin cycle and it will spin until the dial rattles again.
Do I need to replace the timer? Could it be something else?
- Alex asked 11 years ago
- last active 11 years ago
What is knob or dial under freezer door in kick plate for and do you adjust it? Temp controls in fridge .
- James asked 11 years ago
- last active 11 years ago
I performed the callibration test as listed in the video and I got two error codes ,F-7, E-5.
could you please tell me what they mean?
- terry parrish asked 11 years ago
- last active 11 years ago
Hello AV, I have a 7 year old GAS whirlpool duet dryer (Model W10049550) that decided to stop working. The display seems to be working, but the minute counter starts to flash the moment I press the hold start button. I’ve prepared a quick 3 min video to help you diagnose the problem. Your help is much appreciated!
- Maroof Mohammed asked 11 years ago
- last active 11 years ago
I saw the similar video on youtube:
https://www.youtube.com/watch?v=Sn1yimizKWA
I know the drain Gromme needs to be replaced. The only doubt i have is that why did you remove the back portion to drain water? I have drained the water from the bottom however, could you please tell me the purpose of draining water by opening the back grill?
- sam asked 11 years ago
- last active 11 years ago
whirlpool ser# ss3152238, problem woke up this morning fridge was not cold (warm) freezer side really cold with frost on all meat packages, fridge side has two vents one top, one bottom this one has ice on it ,allso lower crisper ben has ice on it, when I checked the freezer side I can hear fan motor running, hope this help thanks
- michael asked 11 years ago
- last active 11 years ago
Thanks for video: https://www.youtube.com/watch?annotation_id=annotation_1962912323&feature=iv&src_vid=VSiLmJQmzEY&v=Tk24ISRzSRs
I’m ordering the part from your parts dept. right now. But I’m concerned that I won’t be able to properly clean out the drain.
The repair guy I hired 3 years ago, when we first had this problem simply removed the drain check valve (grommet) – and put nothing in its place. Well now my freezer’s all iced up on the bottom and the drain must have clogged again.
I will thaw it out and shoot hot water in there, but I’m concerned that I won’t be able to properly clean the drain. Should I snake a wire up from the back (where the grommet used to be)?
I haven’t taken the freezer apart myself – so maybe there’s a way for me to see the drain and clean it from the freezer compartment. But from the video, I didn’t really see that.
Any advice? I would really appreciate it!!
Jack
- Jack Derrico asked 11 years ago
- last active 11 years ago
I am finding a bunch of water at the base of my refrigerator, it seems like I have a sheet of ice inside my freezer. My model number is GB2FHDXWS07, I had this fridge for a few years now, any help would be appreciated.
- Eric Schmidt asked 11 years ago
- last active 11 years ago
I have a Whirlpool washer from the early 80’s. My timer is not advancing. I want to know how to repair the original timer since Whirlpool does not make the part any more.
Or I wonder if there is a universal timer switch that will have the same power connections and mounting brackets? Either way let me know, we have been tapping on the dial for years now to get the dial to move to the next cycle.
- Ryan Jones asked 11 years ago
- last active 11 years ago
Do you have more videos available for this make and model for the washer machine?
If yes can you help me locate them? thank looking forwarding hearing your response.
- Guest asked 11 years ago
- last active 11 years ago
Have unplugged unit for long periods 2 hours or more trying to reset any faults , see no faults , plugged back in this last time and lock out light came on . cannot clear it with end of cycle button , and will not let any buttons work . Display blank.
First few times I could unplug for about an hour and re connect and it would come on and dry to end of cycle . But while drying you could not pause or cancel drying. opening door would stop it however.
Is it interface board or control board ?
Thanks ;
Steve
- Steve Smallwood asked 11 years ago
- last active 11 years ago
Everything works except there is NO agitation during wash or rinse cycle. Washes, drains and spins fine
- Thomas asked 11 years ago
- last active 11 years ago
My sister has the same bottom freezer refrigerator, purchased 2 yrs later, as mine. Mine developed a problem with defrosting water onto the floor. It needed to have a rubber grommet replaced by a drain tube. Does her newer model also need this upgrade?
(It has not leaked onto the floor as yet, but it is only lightly used so that could be why.)
Thank you!
- Carole Simmons asked 11 years ago
- last active 11 years ago
Machine makes a lot noise like the machine is coming apart. I think it might be the suspension rods, but they are not broken.
- Dom asked 11 years ago
- last active 11 years ago
Just my fridge side is not cooling. I had a friend take a look and he is pretty sure it’s the control. I’d like to have my husband take care of this but didn’t see any videos listed for my model number and figured you might be able to point me in the right direction.
- Grace H. asked 11 years ago
- last active 11 years ago
I just used my dryer yesterday and it worked fine, but today I went to get the load out and it was still damp. Doesn’t seem to be blowing any hot air out. What do you think the problem could be?
- Dennis Jones asked 11 years ago
- last active 11 years ago
I have a whirlpool duet model wed9400ve1 that won’t heat. Do you have a video for that specific model on how to test the element and thermostats and then replace failed part? I found some videos but none for this particular model and they seem to really differ, some the elements up front others in back etc.
Thank you
- Kelly Schuman asked 11 years ago
- last active 11 years ago
It was working fine, large load was put in, now it will not spin at all.
- Conrad asked 11 years ago
- last active 11 years ago
This second ground wire may have connected somewhere – I’am not sure. I went behind panel to check on ice buildup because the ice was melting and refrigerator not cold. Right now the freezer seems fine with the fan working somewhat but no cool air is entering to refrigerator area. I can certainly use your assistance.
- Michael asked 11 years ago
- last active 11 years ago
Hi, nice website and I really like your video’s! Would you have the “tech sheet” for this model WED9470WW2? I can’t find it anywhere. My dryer is brand new, literally just delivered and yesterday I got it all ready by installing the 4 prong power cord, inlet water hoses, venting. I followed the installation guide, but when my wife attempted to press the start button after successfully powering up the dryer, the drum would not turn and the unit makes a very loud noise like the motor is trying to turn the drum, but something is preventing the drum from moving. I called Whirlpool to see if there were any shipping bolts that perhaps I forgot to remove and they said their dryers don’t have shipping bolts.
Please let me know if you have any suggestions. Whirlpool says they can’t send a repair tech over until Sept. 23rd to look at it. Seriously? That will be 6 weeks since we placed the order only to have it delivered and it doesn’t work, now need to wait several more weeks for repair.
Many thanks,
Chris
- Chris Cleary asked 11 years ago
- last active 11 years ago
I have a Crosley washer. I have searched and searched and cannot find the model number. By appearance, I believe it is a CAW9244XQ4 . When you push the start button, nothing happens.
Here is the timeline of the failure:
– for about 1 week, when you pushed the start button, the light would come on for sensing and it would do nothing. If you held the start button to cancel, and hit start again, it would eventually finish the sensing and wash the load.
– for about 2 weeks, when you pushed the start button, the light would come on for sensing but it would not run. No matter if you cancelled the load or unplugged it, it would never continue on and run.
– currently, nothing happens when you hit the start button. No lights come on.
I saw this video on youtube: https://www.youtube.com/watch?v=RSR1T8IZK28.
When I followed the key sequence, the washer went into diagnostics mode. I could select the same setting in the video, but it did not solve my problem.
How do I get instructions to all the testing and functions in the diagnostics mode?
- Randy Arnold asked 11 years ago
- last active 11 years ago