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Customer complaint of frost buildup inside chute of ice dispenser. The problem appears to be the flapper door does not close completely. Replacing the “door-ice” asm with flapper gives no better results. According to customer, this has been an ongoing problem with this refrigerator. Curious if anyone is familiar with this problem or a possible solution.

Model Number
Model WRS325FDAW01
Request Resource Materials
Parts manual, Service bulletins, Job aids, Videos
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Hello
I would replace the flapper and seal. Also make sure they didn’t use a blow dryer to melt the ice. We had a whirlpool where the chute threshold got melted and warped. If so replace ice chute. See video links below.
Whirlpool ice maker videos… https://www.appliancevideo.com/advanced-search/#sf-{“2″:”192″,”4″:”45″,”search-id”:”vidsearch”}

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