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could it be the user face board gone bad

Model Number
PFSS5RKZASS
What have you tried so far?

Tried to put it into diagnostic mode. It will not go into mode, flashes 1-138 in window are 2ee can’t find any information on that. checked wiring and plug in at bottom of refrigerator all good. The inside is cold.

Request Resource Materials
Any available materials
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Hello
There is no service bulletins on this issue. The temperature display has a self-diagnosis mode that can be accessed and will help the technician to test certain functions of the temperature display, defrost heater, damper, and interior fans. This mode can aid the service technician in quickly identifying failed or improper operation of certain components and systems.
Control diagnostics using the display does not use error codes to identify problems. Instead, the temperature
display allows access to components or systems to be checked if a problem is detected.
The temperature display must be in an active mode before entering the self-diagnosis test. If the display is
blank, press any temperature button once, then release it. The display will show actual temperatures.
Enter the diagnostic mode by pressing both the freezer temperature (COLDER and WARMER) pads and
the refrigerator temperature (COLDER and WARMER) pads simultaneously. All four pads must be held for
approximately 3 seconds. Blinking “00”s in both the freezer and refrigerator sections of the display indicate
the refrigerator has entered the test mode. Remove fi ngers within 5 seconds and press any pad to lock-in
the test mode. The blinking “00”s will change over to solid (non-blinking) “0”s when the test mode is lockedin.
Failure to lock-in the test mode within 30 seconds will time out the test and return the refrigerator to the
normal cooling mode. See complete diagnostic error codes on page #53 in the diagnostic link below. Matt Ace technician

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